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Privacy and Confidentiality

Excerpt
namePrivacy and Confidentiality - Handbook

Strategix has developed this Privacy Policy in line with the Privacy Act 1988 including the 13 Australian Privacy Principles (APPs) to ensure that:

  • Personal information is only collected where necessary to fulfil the organisation's functions

  • Those giving personal information are informed of the purpose of collection and how their personal information will be used

  • Records containing personal information are kept secure and protected from loss or misuse

  • Individuals are informed of the right to access their own personal information

  • Permission is obtained from individuals before their image is used on publications or websites.

Your personal information may be used or disclosed by Strategix for the purposes outlined in Strategix’s Privacy Policy.

Strategix follows strict confidentiality policies and does not discuss or disclose any information about a student’s situation. Information that relates to their participation in Strategix training courses may be required by regulatory bodies such as ASQA and any other relevant government agencies or an Officer of the Law.

Strategix may disclose your personal information for these purposes to third parties, including:

  • School – if you are a secondary student undertaking VET, including a school-based apprenticeship or traineeship

  • Employer – if you are enrolled in training paid by your employer

  • Commonwealth and State or Territory government departments and authorised agencies, including but not limited to NCVER and Registrar (Student Identifiers Registrar).

All participants have the right to access their personal records. We have a responsibility to record and report your details to the Department of Education and Training (DET) where you attend government-funded courses and/or accredited courses.

This reporting is used for proof of attendance and complies with national standards. Other than for reporting purposes, your personal information will not be passed on to any third party without your written consent. It is your right not to provide your full personal details, on the understanding that you may not be entitled to the full services provided with our accredited training.

Services Australia Information

  • We may disclose your personal information to Services Australia (the Agency) where this is required or authorised by Australian law

  • Information about your enrolment with us may be disclosed if you are claiming or receiving a payment from Services Australia

  • You are still required to notify Services Australia of any change in circumstances that may affect your payment

  • Personal information disclosed to Services Australia is protected by law, including the Privacy Act 1988. More information about the way that Services Australia handles personal information can be found at https://www.humanservices.gov.au/individuals/privacy .

Strategix will not disclose information for any other purpose, other than the primary purpose, unless Strategix reasonably believes that the use or disclosure is necessary to lessen or prevent serious and imminent threat to an individual’s life, health or safety or is a serious threat to public health or safety.

Disclosure to Organisations

Strategix may be requested to make personal information available to authorised Australian and State agencies when required. Specific examples are:

Individual/Organisation

Authority

Centrelink / Services Australia

Has the authority to request information regarding student details under section 196 of the Social Security Administration Act 1999.*

Police

A request must be submitted by the police in writing. Exceptions may arise where there is an emergency. Verification of police identity must occur.

Job Active Providers

Job Active Providers that provide referrals and payment for students are entitled to attendance and student outcomes.*

Employers

Where the student is engaged by their employer, information regarding attendance and results may be given.*

Australian Apprenticeship Centres

Where the student is an Australian Apprentice, information regarding attendance and results may be given.*

State Regulators

Where a student receives government funding, information regarding enrolment and training activity data is given.*

The Australian Skills Quality Authority (ASQA)

Where a student is completing nationally recognised training, information regarding enrolment and training activity data may be given.*

National Centre for Vocational Education Research (NCVER)

Where a student is completing Nationally recognised training, information regarding enrolment and training activity data is given. *

Commonwealth officers and the Secretary

Where a student is participating in the VET Student Loans program, information will be shared with the Secretary (person responsible for the administration of VET Student Loans).

*Included in the student enrolment declaration. As part of the enrolment procedure, students have already provided permission for Strategix to collect and distribute information to parties directly involved in their training and assessment.

These organisations may access students' information free of charge and distribute it without any further permission from the student.

Where the student is no longer engaged with the service, department or employer; permission must be obtained from the student.

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