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OVERVIEW |
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PUBLIC-FACING |
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Strategix is committed to providing the best possible product and service to our clients and students. Each client/student will be provided with an opportunity to comment and make recommendations on their experience at Strategix during and after they have engaged our services. Student feedback forms are available on request. On occasion, we will also send out student surveys. We encourage all of our clients and students to provide us with progressive feedback in relation to their experience with us. Feedback and comments may be sent to office@strategix.com.au. |
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POLICY |
Policy:
Continual improvement is an essential part of Strategix management system with the aims of ensuring compliance, preventing problems and identifying ways to continually improve the standard of delivery of training and the organisational structures supporting the delivery of training and assessment.
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PLAN - Establish the goals and actions necessary to implement the actions needed to address the opportunity for improvement - Conduct a risk assessment on the planned actions to determine if the actions will result in an Acceptable Level of Risk
DO - Implement planned processes and allocate the appropriate resources
CHECK - Monitor, measure and report on the effectiveness of results - Conduct a risk assessment on the completed actions to determine if the actions resulted in an Acceptable Level of Risk
ACT - If there is an Acceptable Level of Risk continue with improvements, if not start again
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PROCEDURE |
Procedure
When a continuous improvement opportunity is identified the following process should be followed:
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Standard | SNR | CRICOS | ESOS | S&S | S4A | SAS | U/C | AQF |
2.2, 6 |
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STANDARDS AND REGULATORY REQUIREMENTS |
Authority |
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Regulatory Documents |
| List the Contract, audit evidence requirements, standards etc. and the applicable section or clause from each document |
Approved By | Name here | Details / Decisions: |
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