Attendance Requirements

Maintaining satisfactory attendance is vital to ensure students receive satisfactory training and assessment. Students must attend sufficient contact hours to be able to complete the learning and assessment activities and remain enrolled. Additionally it is also a visa condition for all international students.

In addition to receiving this information during the course inductions, students receive attendance information, course structures, expected duration and schedules prior to enrolment within:

• Marketing materials

• Letter of Offer and Acceptance Agreements and/or

• Confirmations of Enrolment (CoE)

• The Student Handbook

• The International Prospectus.

Satisfactory Attendance

The term “scheduled course contact hours” mentioned above, will be referred to “contact hours” throughout this document, the contact hours for a course refers to all scheduled:

• Face to face classes

• Course-related information sessions

• Supervised study sessions

• Mandatory and supervised work-based training (Vocational Placement)

• Assessment sessions

• Structured Online tutorials (domestic students only).

Attendance may only be adjusted/put on hold in exceptional circumstances, including but not limited to:

• Compassionate or compelling grounds - including but not limited to:

  • Serious illness or injury with a medical certificate

  • Immediate family illness or bereavement (with documentation produced)

  • Natural disaster

  • Mental trauma

• Change of study mode/load (full time or part time) or Change of study course delivery method (online or face-to-face)

• Change to delivery schedule or training plan (deferral or RPL or Credit Transfer application).

Attendance Monitoring

Strategix monitors attendance to ensure students complete their course/s within the specified and expected duration. When attendance drops below 100%, it cannot and will not increase to a higher percentage. Strategix uses several means to monitor attendance, including:

• Attendance reports (marked daily)

• Automated tracking in aXcelerate

• Classroom attendance monitoring

• Progression monitoring

• Quarterly attendance reports

• Targeted monitoring of students who are “at risk”

• Targeted monitoring of students who are on an Intervention Plan or Catch-up Strategy.

At Risk

Students who do not maintain satisfactory attendance are not meeting their course requirements and are assigned a risk rating of either Low Risk or High Risk.

Consequences of Unsatisfactory Attendance

Consequences of unsatisfactory attendance may include:

• Progression Support Email

• Catch-up activities

• Intervention Meeting

• Intervention Plan

• Cancellation Warning

• Mandated reporting (international students) and or cancellation.

Catch-up Strategy

When contact hours are missed, the student must:

• Demonstrate that sufficient catch-up time/attendance/activities are completed, or

• Attended subsequent/additional sessions to complete designated activities (particularly practical activities)

• Under some circumstances, follow either a Catch-up Strategy or an Intervention Plan.

A Catch-up Strategy can be implemented for a face to face course where a student is absent from contact hours for a maximum 4 consecutive days.

Intervention Plan

When a student is absent for 5 or more consecutive days and/or their attendance drops to 80% (international) or 70% (domestic), whichever occurs first, an intervention meeting and/or follow an Intervention Pan must occur. Intervention Meetings and Intervention Plans are implemented as per the Intervention Information Sheet.

The intervention meeting is an opportunity to discuss the reasons surrounding the lack of attendance and to develop an Intervention Plan. The Intervention Plan must be followed to throughout the reminder the course or until the plan is fulfilled.

Intent to Cancel

When a student reaches the point where they are no longer able to complete their course in the expected duration Strategix will notify the student as follows:

• Domestic students - Are notified through the Strategix - Cancellation Warning email, they may have their studies deferred, extended or cancelled

• International students - Will be notified through the Intent to Report email. Up to this point the student must have been following an Intervention Plan and been reminded of their attendance and progression requirements. They may have the option to defer, extend or cancel, but there are limitations of the options available to the student due to visa restrictions outlined in the Student Progress Information Sheet.