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Potential Errors

Fix

Activity End Date (19072018) must not be before the Collection Period Start Date

No fix required - This error must be ignored

Record for this Client Identifier (C0XXXXXXX) contains publicly funded data. Please be aware that this data must be submitted via your state training authority and cannot be submitted via AVS.

No fix required - This error must be ignored as the data is not being reported to NCVER, it is only being validated using this system then will be reported directly to SA.

Outcome ID - 70 should not be used for this Activity End Date (30092019), unless reporting an Interim collection for future dated activity.

No fix required - This error must be ignored

Survey contact status 'O' is inconsistent with Postcode (@@@@) for this Client identifier

Permananet Permanent Street Address FieldPostcode Field:

Postcode should be entered as OSPC

State entered as OVS (Overseas)

Street Number/Name as @@ then name of street

All other errors

Guidance on fixing all other errors is located on https://www.ncver.edu.au/rto-hub/rto-fact-sheets:

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Potential Errors

Fix

  • Postal Address Line 1 is invalid

  • Postal Address Postcode not supplied

  • Postal Address Postcode is invalid

  • Postal Address Postcode and State Combination Invalid

  • Postal Address State is invalid

  • Postal Address Town is invalid

  • Postal Address Town and Postcode Combination invalid

/ The same errors for Residential Address

This error will occur where:

  • The student’s Postal Address, Residential Address or Post code is either missing or an invalid combination of post code and suburb

  • May not have been checked/updated after enrolment has been received

To fix:

  • Use aXcelerate’s in-built address function to populate the post code once the suburb is entered

  • Check post code and suburb against https://auspost.com.au/postcode

  • Ensure both the Postal and Street Address fields are entered

Mobile Phone No is invalid

Check number in Update Contact screen, and ensure correct number of digits are entered along with no “+61” etc

Error raised when the Student ID has already been used for another student.

There has likely been a merge. Check the notes on the student’s profile. The merged Student Contact ID will appear in the notes.

Check which Student ID number is showing in the Student and Enrolment txt files, then update the ID number in the files to the merged ID or the current ID (i.e. if the files show the current ID, update it to the merged ID and vice versa).

Enrolment Text File Errors:

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