OVERVIEW

Table of Contents

Status

Classification*

Department

Review

Notes

*See Information classification policy


POLICY

Conduct Forklift Assessment (NSW) Policy

When delivering the licensed units TLILIC0003 and TLICLIC0004 or its equivalent in NSW, Strategix must abide by the Conditions to the Agreement for RTOs to Conduct High Risk Work License (HWRL) Assessments in NSW under the Work Health and Safety Regulation 2017 (NSW). We are also required to apply for registration/scope to deliver the unit in NSW by following the process listed on SafeWork NSW. Once registered, we can apply for additions of assessors and changes to scope.

The following represent the requirements relevant to maintaining registration with NSW to deliver these units:

Trainer Requirements

Requirements for Students:

Students must provide 100 points of EOI to commence training.

Within the combination of EOI documents, students must be able to show their:

  • Full name

  • Photo

  • Date of birth

  • Current NSW residential address (if the student doesn’t reside in NSW, written approval must be sought from the Regulator prior to enrolling the student in a specified VET course for HRW)

  • Signature.

All EOI documentation must:

  • Be originals (photocopied or certified documents can’t be accepted. If a document was issued to the student electronically, e.g. a utility bill, this can be accepted)

  • Be in the same name (unless accompanied by a document issued by the Registry of Births, Deaths and Marriages verifying change of name)

  • Include the student’s full name

  • Be in English (unless accompanied by an English translation issued by a National Accreditation Authority for Translations and Interpreters (NAATI) accredited translator).

*Bank statements, credit cards and savings account cards issued by an overseas institution can only be accepted if the:

  • Issuing institution has representation in Australia

  • Statement or card is in English.

Points for EOI documents

Document Type

Document

Points

Primary documents (use only ONE)

  • Australian Birth Certificate

70

  • Passport - Australian or international (current or expired within last two years)

70

  • Australian citizenship certificate.

70

Secondary documents (a combination can be used)

*More than one credit and savings account card (up to two) can be used if they are from different financial institutions.

**Documents must contain the student’s full name, not initials.

  • Current Australian driver’s licence

40

  • Current Australian learner driver’s licence/permit

40

  • Current Australian boat operator’s photo licence (only the Personal Watercraft Licence (PWC) issued in NSW with a photo is acceptable)

40

  • Current NSW firearms photo licence

40

  • Current Australian high risk work photo licence

40

  • Current state/territory proof of age or photo card (e.g. a NSW RMS issued photo card)

40

  • Australian defence or Police photo ID card

40

  • Department of Veterans Affairs card

25

  • Current Centrelink card

25

  • Property (council) rates notice

25

  • Property lease agreement

25

  • Home insurance papers

25

  • Utility bills – e.g. water, electricity, gas

25

  • Telephone account

25

  • Current Medicare card

25

  • Current motor vehicle registration or insurance papers

25

  • Credit/savings cards/bank statements.

25

Correctional facility

(This additional EOI only applies to Correctional Centre inmates who are being assessed in a correctional facility under the High Risk Work Licence authorisation regime.)

  • Correctional centre inmate MIN photo card

40

  • Correctional centre inmate MIN card

5

  • Letter of verification from NSW Corrective Services

25

Student Declaration

The declaration is included in the student enrolment form. - Prior to enrolment in HRW Training, RTOs must have the student declare if they:

If a student declares ‘Yes’ to any of the statements above, an exemption approval must be sought from the Regulator to enrol and/or assess the Candidate.

Exemption Requests

Requests are to be made in writing by email to tacs@safework.nsw.gov.au and must include the following information about the Candidate:

If the Regulator approves the request we will receive a written approval notification including an exemption number, which must be provided to the HRWL Assessor conducting the Candidate’s assessment prior to the assessment commencing.

For interstate Candidates, Strategix or the HRWL Assessor must provide a copy of the Regulator’s written approval to the Candidate. If the Regulator refuses the exemption request, Strategix will be notified in writing and must not commence training or assessment of the Candidate.

Confirmation of Resources and Materials

RTOs must undertake a series of “pre-assessment” activities to ensure that Candidates undertaking and Assessors conducting a HRWL Assessment are safe from risk and harm and that all tasks in the National Assessment Instrument (NAI) can be completed as per assessment requirements.

The RTO is responsible for ensuring and confirming that all resources required to conduct a HRWL Assessment are readily available, safe for use and compliant before the assessment begins. This responsibility cannot be delegated to the Assessor.

Compliance may be checked by SafeWork NSW via audit and/or verification activities.

Compliance action may include:

An RTO can ensure compliance by taking the actions detailed in the table below. The table outlines the SafeWork NSW expectations of RTOs for every HRWL Assessment, to meet the minimum plant and equipment requirements. (The Fact Sheet from SafeWork NSW at the bottom of this procedure outlines the full details.)

HRW RTO Condition

SafeWork NSW expectation of compliant action

Condition 51

Prior to each HRWL Assessment, the RTO must confirm that the resources required to conduct the Assessment in the relevant HRWL class:

a. are readily available and safe for use, including, but not limited to, the site/venue, plant, equipment, and/or materials; and

b. are compliant and meet the full requirements to conduct the HRWL Assessment as prescribed for the relevant HRWL class in the Guide for Assessors and/ or the NAI

  • The RTO must carry out appropriate due diligence before every assessment

  • This means having a process that ensures an RTO staff member consistently checks everything is available for a safe, compliant, and full licence assessment before every assessment

  • Good practice would be to use a checklist so the required items can be marked off

  • If the RTO cannot confirm all required items for the assessment, the RTO must cancel the HRWL Assessment as it is unable to meet the requirements of Conditions 51 and 52.

Condition 52

Prior to each HRWL Assessment, the RTO must provide timely written notification to the Assessor including, but not limited to:

f. suitable evidence that the resources required to conduct the HRWL Assessment (see Conditions 51(a) and 51(b) above) have been determined as available, safe for use and compliant.

  • The RTO must have a process for providing the necessary written information to an Assessor before the assessment

  • This could occur via email, OLE notification or hard copy documents and must include either:

    • A written declaration by the RTO to the Assessor that confirms the resources have been checked and are readily available, safe for use, compliant and meet the full requirements OR

    • A copy of the checklist(s) used to confirm the resources have been checked and are readily available, safe for use, compliant and meet the full requirements.

  • If asked to produce this information, the RTO must be able to do so. This means you must be able to show evidence of the email, OLE notification or the hard copy document provided to the assessor.

PROCEDURE

Conduct Forklift Training and Assessment (NSW) Procedure

Required Actions

Responsibility

1

Confirm appropriate trainer and affiliated HRWL Assessor are available.

Management

2

Schedule the assessment via the Online Environment (OLE) at least seven (7) calendar days before the assessment. Any changes to scheduled assessment must be made at least 48 hours prior to the assessment taking place.

Course coordinator

3

Complete checks:

  • No more than 20 Candidates in each training course

  • Confirm student will be 18 years of age, or older, on the day the assessment is conducted

  • Ensure the student has completed a Student/Candidate Declaration. (See notes on student’s file from enrolment.)

Course coordinator

4

Make an exemption request if required. - If student declares ‘Yes’ to any statements in the Candidate Declaration, seek an exemption approval from the Regulator to enrol and/or assess the candidate (see information above for making an exemption request).

Course coordinator

5

Enrol student in course

Course coordinator

6

Perform induction:

  • Have student complete the LLN test and LNA

  • Confirm student meets the minimum course LLN levels and complete the LNA spreadsheet, noting any support required

  • Inform student of EOI requirements.

Trainer

7

Deliver training as per course release schedule.

Trainer

8

Notify course coordinator of students that are competent in TLILIC0003 or TLILIC0004.

Trainer

9
  • Conduct checks using the HRW Assessment Inspection Checklist to ensure everything required for full licence assessment is available for use, safe and compliant

  • Save the Checklist with the name of the trainer and date completed to the Google Server - https://drive.google.com/drive/folders/111W781IQaTALKh71kC2F6QqVWDil_EPm?usp=sharing

  • If all required items for the assessment can't be confirmed, cancel the assessment until all requirements can be met.

Trainer

10

Email the following details to the assessor and trainer 48 hours prior to the assessment:

  • A copy of the completed HRW Assessment Inspection Checklist

  • A copy of Application for Assessment Notification issued from the OLE

  • The total number of students to be assessed

  • The full name of each student

  • Evidence that each student is ready for assessment (copy of the student’s Statement of Training Completion), or alternate documentation that includes:

    • Evidence of enrolment and RTO name

    • Date of course enrolment

    • Candidate’s full residential address

    • RTO’s approval number (RTO800574) (this is issued by the Regulator) The approval document is in the Quality drive> Licensing information> NSW> Forklift Information folder (Approval Certificate)

    • Specified VET course (Unit of competency).

  • Date(s) training was completed and any competencies achieved

  • Copies of any Candidate exemptions approved by the Regulator

  • LLN or any other additional support required by the Candidate to undertake the HRWL Assessment.

Course coordinator

11

Assessment conducted:

  • Trainer confirms all resources are available and safe for use. E.g. site/venue, plant, equipment and/or materials

  • Assessor checks EOI for each student

  • Assessor conducts assessments and provides students with outcome.

Assessor and Trainer

12

Ask each Candidate to complete the training evaluation form when they receive it after training is delivered. The form will be sent to each candidate automatically upon completion of their training.

Trainer

13

Complete and issue SOA.

Course coordinator

14

Retain Candidate’s assessment records, including:

  • Exemption requests and outcome (if applicable)

  • Candidate’s completed application form to undertake HRWL assessment

  • Candidate’s original completed National Assessment Instrument (NAI) papers

  • Candidate’s copy of an issued Notice of Satisfactory Assessment/Assessment Summary (NSA/AS) form

  • Copy of a Candidate’s AIAS form (if applicable).

These are to be scanned and maintained securely with student’s Strategix records for at least 5 years.

Trainer and Course Coordinator

Do not allow a student to retain their original National Assessment Instrument (NAI) paper(s).

Do not provide a student with a copy of an NAI or their completed NAI paper(s) after undertaking or attempting a HRWL Assessment.

note

If you need to provide a partial or cumulative assessment to a student, or if a reassessment is required for a student, please see the below information.

If you need to provide a partial or cumulative assessment to a student, or if a reassessment is required for a student, please see the below information.

Partial and Cumulative Assessments

All assessment components for Partial and Cumulative Assessments must be completed on no more than three occasions with the full assessment completed within 7 days of the first date of assessment. The RTO must notify a separate HRWL Assessment for each part of a Partial or Cumulative Assessment via the OLE, including to insert at least the following information in the assessment notification ‘Comments’ free text field:

If a Cumulative Assessment is required, the RTO must seek an exemption to vary the original HRWL Assessment notification within 48 hrs of the need being identified.

If a Partial or Cumulative Assessment cannot be completed within seven (7) days, the RTO must contact the Regulator, by email to tacs@safework.nsw.gov.au, to request an exemption to vary the relevant HRWL Assessment notification.

Reassessment

Prior to notifying a Reassessment, the RTO must confirm that:

note

Refer to the attached document below for full SafeWork NSW policy and conditions under the Work Health and Safety Regulation 2017.

Refer to the attached document below for full SafeWork NSW policy and conditions under the Work Health and Safety Regulation 2017.


PROCEDURE

Access to NSW Forklift Portal

Department manager must email the Compliance Manager to organise access to the Online Learning Environment. The email must include the following for each authorised staff member:

  • Name

  • Phone number

  • Email Address.

Compliance Manager send these details to the Authorised Officer (Jeremy Rota), who must authorise and request the access via email tacs@safework.nsw.gov.au.

Online Learning Environment is accessed via https://www.onegov.nsw.gov.au/GLS_Portal/public/Account.mvc/LogOn?ReturnUrl=%2Fgls_portal%2FCourseManagement.mvc%2FIndex

STANDARDS AND REGULATORY REQUIREMENTS

Authority

SafeWork NSW

Regulatory Documents

Conditions to the Agreement for RTOs to Conduct High Risk Work License Assessments in NSW under the Work Health and Safety Regulation 2017 (NSW)