Participation - Work Readiness Policy and Procedure

OVERVIEW

Status

CURRENT

Classification*

INTERNAL

Department

ALL

Review

Mar 11, 2024

Notes

 

*See Information classification policy


PUBLIC-FACING & POLICY INFORMATION

Participation-Work Readiness Training Information

Eligibility

The eligibility criteria for the Priority Industry Training Program (PIT) program is set by the Department of Training and Workforce Development (DTWD). To be eligible for government assistance, prospective participants must meet and provide evidence for the following eligibility criteria:

  • Western Australian resident*

  • Australian citizens or permanent residents of Australia**

  • Not in school

  • 15yrs and over***

  • have a valid Unique Student Identifier (USI)

Students cannot be:

  • In prison, or

  • A resident of Christmas Island or Cocos Island, or

  • An active apprenticeship/traineeship training contract.

*Students who are not a Western Australian resident may be eligible if they have::

  1. A training contract registered in Western Australia

  2. A Western Australian workplace address

  3. The training is undertaken in Western Australia, if available.

**Approved Visa subclasses described in the Fees and Charges Policy. Visa types are to be treated as Australian residents:

  • Holders of a sub-class 309, 444, 785, 790 or 820 visa;

  • Secondary holders of a temporary visa of sub-class 457; and

  • Holders of a Bridging Visa E (subclasses 050 and 051) where the visa holder has made a valid application for a visa of subclass 785 or 790.

*** Students under 18yrs must have a DOE Notice of Arrangement.

Fees and Charges

Student Tuition Fees*

DTWD requires students receiving funding under the PIT program to contribute towards the cost of their course/training. The fee may be paid on the students behalf by an employer or another third party (but not by Strategix). If the student/s are required to pay fees personally they will be given an itemised invoice.

Qualification Code

Qualification Name

Concession

Non-Concession

CHC33015

Certificate III in Individual Support

$543.20

$1,820.00

CHC30121

Certificate III in Early Childhood Education and Care

$1,015.59

$3,402.75

CHC52015

Diploma of Community Services

$1,496.40

$4,979.40

*Student tuition fees are indicative only and are subject to change given individual circumstances at enrolment. Additional fees may apply such as student service and resource fees.
*For secondary school-aged persons not enrolled at school, the maximum course fee chargeable in 2022 is $420. The maximum is the total fee for all courses the student is enrolled in.

Students receive an invoice at the commencement of each Unit of Study for the portion of fees relevant to the subjects included in the Unit of Study. Invoices only include the subjects commenced in that unit of study. Where a qualification delivery runs over multiple years, a student will receive an updated invoice at the recommencement of study. Fees are calculated as per the Nominal Hours at the subject level. Student fees may increase or decrease as per the Department’s instructions in subsequent years. Students may withdraw at any point and where applicable refunds may be due for fees paid in advance. See below.

For example, CHCCOM005 is 50 hours, the tuition fee applicable to a Non-Concession student will be $0.97 x 50 hours = $48.50.

Fee Exemptions

Students not enrolled at school are exempt from course and resource fees if they:

  • Are under the care of the Chief Executive Officer of the Department of Communities; and

  • Are a secondary school-aged person; or

  • Are under 18 years of age.

Fee Waiver

Students may access a Fee Waiver if they are experiencing severe financial hardship for courses. Students must provide evidence of their reasoning in line with the department's criteria for financial hardship.

Financial Hardship Criteria

Students may access a fee waiver if they are experiencing severe financial hardship. A person is considered to be in severe financial hardship only where they are unable to provide food, accommodation, clothing, medical treatment or other basic necessities for themselves and/or their dependants.

Students must provide evidence of their financial hardship as per the Department's criteria. A fee waiver cannot be given unless ALL of the following criteria for Severe Financial Hardship are met:

1

The student’s income must not exceed the Department of Human Services income thresholds for the low income health care card, as outlined below.

Status

Weekly Income

Total Income in the 8 Week Period Prior to Applying

Single, no children

$644

$5,152

Couple combined, no children

$1,107

$8,856

Single, one dependent child

$1,107

$8,856

Couple combined, one child

$1,141

$9,128

For each additional child add

$34

$272

2

The student does not have the disposable income to pay the fees via instalments without compromising their ability to meet their basic living needs or those of their dependents.

3

There is no basis for concluding that the student’s financial circumstances are likely to change within a reasonable period (e.g. 12 months).

Concession

Students may access the concession rate for subjects whilst the concession is valid. Where the concession is not valid, the full fees are payable for the relevant subjects. Concession is only available to those subjects commenced while the concession card/evidence is valid. Any subject commenced after expiry will be charged at the non-concession rate.

Student who hold the following may be entitled to the concession rate on course fees while valid:

  • Persons and dependants of persons holding:

    • A Pensioner Concession Card

    • A Repatriation Health Benefits Card issued by the Department of Veterans’ Affairs

    • A Health Care Card.

  • Persons and dependants of persons in receipt of services from the following Commonwealth support or employment services programs*:

    • Jobactive;

    • Online Employment Services; or

    • ParentsNext.

  • Persons and dependants of persons in receipt of AUSTUDY or ABSTUDY

  • Persons and dependants of persons in receipt of Youth Allowance

  • Persons and dependants of persons who are inmates of a custodial institution

  • Secondary school-aged persons, not enrolled at school.

*Appropriate evidence of a student’s eligibility for concession under Jobactive, Online Employment Services or the ParentsNext program is a letter from the Commonwealth services provider confirming the student’s participation in the program.

Course Information

Code

Qualification Name

Face to Face Training

Vocational Placement

Special Requirements

CHC33015

Certificate III in Individual Support

20 weeks*

120 Hours

Students require a federal police check to complete Individual Support. Students are not required to pay the fee for the check. Persons accessing NDIS clients will also require a Disability clearance, this is completed with the host or employer.

CHC30121

Certificate III in Early Childhood Education and Care

24 Weeks*

160 Hours

Students are required to obtain the relevant Working With Children Check prior to attending Vocational Placement.

CHC52015

Diploma of Community Services

52 Weeks*

100 Hours

Students may be requested to obtain organisation-specific clearances and police checks and WWCC.

*2 days per week + additional work external to the face to face classes required

Vocational Placement

Vocational Placement (VP) is where a student is placed in a workplace to receive practical training and experience that is required under, and is an assessable part of, a student's course, leading to the issuing of a qualification or statement of attainment.

Lower Fees, Local Skills Information

Eligibility

The eligibility criteria for the Lower Fees, Local Skills initiative is set by the Department of Training and Workforce Development (DTWD). To be eligible for government assistance, prospective participants must meet and provide evidence for the following eligibility criteria:

  • Western Australian resident*

  • Australian citizens or permanent residents of Australia**

  • Not in school

  • 15yrs and over***

  • have a valid Unique Student Identifier (USI).

Students cannot be:

  • In prison, or

  • A resident of Christmas Island or Cocos Island, or

  • An active apprenticeship/traineeship training contract.

*Students who are not a Western Australian resident may be eligible if they have:

  1. A training contract registered in Western Australia; and

  2. A Western Australian workplace address; and

  3. The training is undertaken in Western Australia, if available.

**Approved Visa subclasses described in the Fees and Charges Policy. Visa types are to be treated as Australian residents:

  • Holders of a sub-class 309, 444, 785, 790, 820 or 826 visa;

  • Secondary holders of a temporary visa of sub-class 457; and

  • Holders of a bridging visa e (subclasses 050 and 051) where the visa holder has made a valid application for a visa of subclass 785 or 790.

*** Students under 18yrs must have a DOE Notice of Arrangement.

Persons who do not meet some of the criteria above may still be eligible for Priority Industry Training funding.

Fees and Charges LFLS

Student Tuition Fees*

DTWD requires students receiving funding under the Lower Fees and Local Skills program to contribute towards the cost of their course/training. The fee may be paid on the student’s behalf by a third party (but not by Strategix). Where the student is required to pay fees personally they will be given an itemised invoice.

Qualification Code

Qualification Name

Concession

Non-Concession

CHC33015

Certificate III in Individual Support (Ageing)

$268.80

$907.20

CHC30121

Certificate III in Early Childhood Education and Care

$502.56*

$1,696.14*

CHC52015

Diploma of Community Services

$412.80*

$1,393.20*

Student tuition fees are indicative only and are subject to change given individual circumstances at enrolment. Additional fees may apply such as student service and resource fees.

*The maximum course fee for non-concession students undertaking a Lower Fees and Local Skills course in 2022 is $1,200. For concession students and youth, the maximum course fee for undertaking a Lower Fees and Local Skills course in 2022 is $400.

Students receive an invoice at the commencement of each Unit of Study for the portion of fees relevant to the subjects included in the Unit of Study. Invoices only include the subjects commenced in that unit of study. Where a qualification delivery runs over multiple years, a student will receive an updated invoice at the recommencement of study. Fees are calculated as per the Nominal Hours at the subject level. Student fees may increase or decrease as per the Department’s instructions in subsequent years. Students may withdraw at any point and where applicable refunds may be due for fees paid in advance. See below.

For example, CHCCOM005 is 50 hours, the tuition fee applicable to a Non-Concession student will be $0.48 x 50 hours = $24.00.

Fee Exemptions

Students not enrolled at school are exempt from course and resource fees if they:

  • Are under the care of the Chief Executive Officer of the Department of Communities; and

  • Are a secondary school-aged person; or

  • Are under 18 years of age.

Concession Rate

Students may access the concession rate for subjects whilst the concession is valid. Where the concession is not valid, the full fees are payable for the relevant subjects. Concession is only available to those subjects commenced while the concession card/evidence is valid. Any subject commenced after expiry will be charged at the non-concession rate.

Students must be at least one (1) of the following to be eligible for the Lower Fees Local Skills concession rate:

  • Persons born on or after 1 July 2004, who are aged 15 years or older and have left school

  • Persons and dependents of persons in receipt of services from one of the following Commonwealth support or employment services programs:

    • Jobactive

    • Online Employment Services

    • ParentsNext.

  • Persons and dependents of persons receiving the Youth Allowance, AUSTUDY or ABSTUDY

  • Persons and dependents of persons holding:

    • A pensioner concession card or Health Care Cardor

    • A Repatriation Health Benefits Card issued by the Department of Veterans' Affairs

  • Dependents of persons who are inmates of a custodial institution.

For the following Commonwealth programs, Jobactive, Online Employment Services or the ParentsNext program, appropriate evidence of a student’s eligibility for concession is a letter from the Commonwealth services provider confirming the student’s participation in the program.

Financial Hardship Criteria

Students may access a fee waiver if they are experiencing severe financial hardship for courses. Students must provide evidence of thier reasoning in line with the departments criteria for financial hardship. A fee waiver cannot be given unless ALL of the following Criteria for Severe Financial Hardship are met:

1

The student’s income must not exceed the Department of Human Services income thresholds for the low income health care card, as outlined below

Status

Weekly income

Total income in the 8 Week Period Prior to Applying

Single, no children

$561

$4,488

Couple combined, no children

$969

$7,752

Single, one dependent child

$969

$7,752

Couple combined, one child

$1,003

$8,024

For each additional child add

$34

$272

2

The student does not have the disposable income to pay the fees via instalments without compromising their ability to meet their basic living needs or those of their dependents.

3

There is no basis for concluding that the student’s financial circumstances are likely to change within a reasonable period (e.g. 12 months).

Course Information LFLS

Code

Qualification Name

Face to face Training

Vocational Placement

Special Requirements

CHC33015

Certificate III in Individual Support

20 weeks*

120 Hours

Students require a federal police check to complete Individual Support. Students are not required to pay the fee for the check. Persons accessing NDIS clients will also require a Disability clearance, this is completed with the host or employer.

CHC30121

Certificate III in Early Childhood Education and Care

24 Weeks*

160 Hours

Students are required to obtain the relevant Working With Children Check prior to attending Vocational Placement.

CHC52015

Diploma of Community Services

52 Weeks*

100 Hours

Students may be requested to obtain organisation-specific clearances and police checks and WWCC.

*2 days per week + additional work external to the face to face classes required.

Vocational Placement

Vocational Placement (VP) is where a student is placed in a workplace to receive practical training and experience that is required under, and is an assessable part of a student's course, leading to the issuing of a qualification or statement of attainment.


Participation - Work Readiness Procedure

Steps

Person Responsible

Steps

Person Responsible

1

Enrolment/Engagement

Sales, administration, student

2

Contract Variation

WA Manager

3

Tuition fees/invoicing

Administration, student

4

Commencement

Trainer, administration, student

5

Training and Assessment

Trainer

6

AVETMISS Reporting

Compliance team

7

Completion/Withdrawal

Trainer, administration

Enrolment/Engagement

Places in the courses are controlled via a Contracted Program of Study (CPS) agreement. The CPS agreement is available in TAMS and is updated with numbers after variations are approved or denied. A variation is required when 75% of allocated places are used. Variations must be submitted by the 22nd of every month, so advance planning is necessary.

Students must:

  • Meet eligibility criteria,

  • Enrol using enrolment link,

  • Submit their eligibility evidence,

  • Identify concession eligibility,

  • Participate in Language, Literacy and numeracy (LLN) testing,

  • Complete student induction.

Where students have been enrolled and insufficient places are available, the student cannot be commenced. The student must be informed in writing of our intent to commence after a variation has been submitted.

Students are enrolled using the prescribed enrolment link/form in accordance with the . Students will receive a booking email as confirmation once they have completed the enrolment form. If the student does not complete the form in full, they will not receive the booking email.

Each student is issued a Tentative Enrolment Email (automatically sent by aXcelerate) prior to commencement detailing the course and details of their enrolment.

The eligibility criteria and requirements can be found in the and/or the . Eligibility evidence must be uploaded to the student's Portfolio Checklist ‘WA PIT Program’ as per the .

Student USI transcripts must be accessed to check the eligibility for the course (have they completed it before) and for any potential Credit Transfers. The student must give Strategix permission to access their transcript. This must be completed prior to commencement.

The Administrative Checklist below outlines the subject outcomes and administrative information required for the enrolment.

Task

Description

Task

Description

Attendance Mode

Internal

Funding Source Codes - Enrolment

  • State: 15 – State Specific Program

  • National: Not Applicable for WA

  • Contract (CPS): 20210935 – Individual Support - WA

  • Schedule : Individual Support – PIT – Non-Concession, or Individual Support – PIT - Concession

Training Type Identifier

0 – All other enrolments

Fee Type

  • B: Jobseeker

  • D: Pensioner Concession Card

  • E: Repatriation Health Benefits Card (issued by the Dept. of Veteran Affairs)

  • F: Fee Exempt

  • G: AUSTUDY/ABSTUDY

  • L: Secondary School Aged Concession

  • N: Health Care Card

  • O: Youth Allowance

  • Q: Custodial Institution Inmates (Prison Inmates)

  • V: Fees Waived (due to severe financial hardship)

  • Z: No Concession

Delivery Modes

  • C: Local Class

  • R: Remote Conferencing

  • S: Self-paced on-site

  • E: Self-paced external

  • W: Workplace on-site class or self-paced

  • A: Workplace assessment only

  • P: Auspice partnership

  • Z: Not Applicable (to be used only for outcome 6, 7 [recognition of prior learning], outcome 9 [credit transfer] or 105 [not yet commenced] when delivery is expected to be RPL)

Portfolio Checklist

  1. Proof of Citizenship or Permanent Residency

  2. Proof of WA Address

  3. Proof of Age

  4. Concession Card

  5. DOE Notice of Arrangement

  6. Qual / SOA / USI

Communications

  • Tentative Enrolment

  • Confirmation of Enrolment

  • Invoicing

 

Subject Outcomes

Number

Code

Description

Payment Due

Number

Code

Description

Payment Due

1

C

Competent

100%

2

NC

Not competent

100%

3

NAS

Non-assessable enrolment – withdrawn or not satisfactorily

70%

4

NAS

Non-assessable enrolment - satisfactorily completed

100%

5

P+E

In training – with evidence

70%

55

P

In training – without evidence

0%

61

SUP

Superseded

0%

6

RPL-G

Recognition of Prior Learning (RPL) granted*

50%

7

RPL-NG

Recognition of Prior Learning (RPL) not granted*

50%

9

CT

Credit transfer

0%

10

W-FP

Withdrawn formally after some participation

70%

11

W-P

Discontinued – no formal withdrawal after some participation

70%

100

W-N

Never commenced - no participation

0%

105

NoSt

Not yet commenced

0%

Important reporting information/instructions:

  • Students must have P+E reported for all commenced subjects.

  • All subjects not commenced must have NoSt reported.

  • All subjects must continue to be reported with an outcome after a student has commenced.

Students must complete the LLN Robot quiz prior to commencement and achieve the recommended levels for the course.

Course Level

Acceptable ACSF levels for enrolment

Course Level

Acceptable ACSF levels for enrolment

Certificate III

Exit level 2 – Reading and writing

Exit Level 1 - Numeracy

Certificate IV

Exit level 3 – Reading and writing

Exit Level 2 - Numeracy

Diploma

Exit level 3 – Reading and writing

Exit Level 2 - Numeracy

Contract Variations

To make an application for a new qualification or additional allocations of training places, Service Providers must complete the Request on TAMS RTO Portal and address the relevant criteria. A login account is required. Service Providers can access the form to request a login account at , click on Access and Exit Forms.

Applications can be made at any time each month, unless otherwise notified by the Corporation. All applications received within a given month will be assessed as per below:

ROUND

APPLICATIONS CLOSE

DECISION BY*

ROUND

APPLICATIONS CLOSE

DECISION BY*

January

29 January 2021

12 February 2021

February

22 February 2021

8 March 2021

March

22 March 2021

8 April 2021

April

21 April 2021

10 May 2021

May

21 May 2021

8 June 2021

June

21 June 2021

8 July 2021

July

21 July 2021

9 August 2021

August

23 August 2021

8 September 2021

September

21 September 2021

8 October 2021

October

21 October 2021

8 November 2021

November

22 November 2021

8 December 2021

December

Not Applicable

Not Applicable

Guidance to complete the variation can be found in the DTWD Variation Guidelines.

Instructions:

  • Open new Variation Request from TAMS main page

  • Enter details into the Cover tab

  • New Request

  • Enter all details as prompted

  • Save to Shared Server

  • Submit via email.

Tuition Fees/Invoicing

Identify the student’s current eligibility for Fee Exemptions, Lower Fees or Concessions. Student fees are charged as the student commences the course and are broken down into Unit of Study (UoS).

See the for the invoicing sequence and the , the and the Funding Details spreadsheet for further information.

Fees are calculated as per the Nominal Hours at the subject level. For example, CHCCOM005 is 50 hours, the tuition fee applicable to a non-Concession student will be $4.88 x 50 hours = $244.

Each subject is included in a Unit of Study, in UoS 1 there may be three (3) subjects.

Code

Unit name

Nominal Hours

Total Non-Concession

CHCCOM005

Communicate and work in health or community services

50

$244.00

CHCLEG001

Work legally and ethically

50

$244.00

CHCDIV001

Work with diverse people

30

$146.40

UoS 1 total

$634.40

A dashboard widget is to be used by the Course Coordinator to monitor expiring concession cards and obtain new cards throughout the duration of the student's enrolment in the course. The name of the report is Dashboard - WA expired concession cards.

Commencement

Students cannot commence training unless they have been approved for a place under the CPS agreement. The student will receive a Confirmation of Enrolment email, finalising their enrolment and serving as the final acceptance into the course.

The Administrative Assistant will enter a result of P+E (training with evidence) once the student is confirmed as attending* and all other evidence and communication requirements have been met.

*Attendance will be defined as someone who has attended the campus for a minimum of two (2) days in the first two (2) weeks.

The Course Coordinator is responsible to record students' attendance/participation and record start dates for applicable units. A dashboard widget is to be used by the Course Coordinator to keep track of those students who have attended a workshop but have NoSt or N.R. listed against the commenced units. The name of this report is Coordinator Dashboard - NoSt/N.R report.

Training and Assessment

The trainer will be responsible for ensuring students receive a sufficient amount of training and that the student is ready for assessment. Session plans outline the course learning structure.

Assessment is performed in line with the using the:

  • Course Release Schedule

  • Session plans

  • Assessment activities (CloudAssess)

  • Marking Guides.

Each course is given a Release Schedule, this is made available to the Trainers and students through their respective learning management systems. The LMS and SMS will be used to manage the commencement, sequence and completion of training and assessment activities.

Students' attendance must be marked using aXcelerate according to the .

AVETMISS Reporting

Reporting will be completed bi-monthly by the Quality Team. It will be communicated by two (2) reports:

  1. Student enrolment information, and

  2. Student course information and progress.

Completion/Withdrawal

Completions are processed in accordance with the . Students who complete all course requirements (including Vocational Placement and payment of fees) are issued with a certificate.

Students must be assessed for eligibility for a withdrawn outcome via the . Withdrawn students must only receive a Statement of Attainment.


Marketing Procedure - Western Australia

 

As a Service Provider, Strategix is responsible for their own marketing and student recruitment. Strategix must:

  • Publish information relating to Jobs and Skills WA funded qualifications on their website.

Strategix’s marketing must:

  • Clearly differentiate between publicly funded and fee for service training

  • Be clear, accurate and not misleading

  • Include:

    • The relevant logos:

      • If funded it must include the Jobs and Skills WA logo

      • If funded under a Skills Ready initiative, this includes Lower Fees, Local Skills, Job ready skills sets and infection control skills sets, it must include the Skills Ready logo

      • If funded under Lower fees, local skills, it must include the Lower Fees, local Skills logo.

      • Go to https://tamsrtoportal.dtwd.wa.gov.au/styleguides/ for the logos and Style Guide.

    • The indicative fee/s for all qualifications and skill sets

    • The caveat “The Student tuition fees are indicative only and are subject to change given individual circumstances at enrolment. Additional fees may apply such as Student service and resource fees”.

    • Note: Posts on Social Media regarding publicly funded training must include hyperlinks to the relevant section of the Service Providers website (where the training is described in accordance with the above)

    • Any fee cap information that applies.

  • Not suggest, or allow there to be any misunderstanding, that subsidised training is discounted or subsidised by Strategix or any other third party

  • Not induce students to choose Strategis based on price or other benefits, e.g. fee free course.

Note: The “Jobs and Skills WA style guide for contracted private RTOs (July 2020)” and Logos are included in the following zip folder (downloaded from TAMS, Current as of 03/08/22).

 

Authority

  • List here

See Funding

Regulatory Documents

  • Program description and regulatory information

  • Contract rules and information

  • Price lists

  • Fee policy

  • Business rules for private training providers

Approved By