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Deferments of Studies Where a student is on a payment plan and they defer their studies, the payments are also deferred until the date the student returns (the end date of the deferral). Extension of Studies Where a student requires course extension, after the Academic Penalty Date (VET Student Loans) or Expected Completion Date (All other students) and they wish to continue with their course, they may be required to pay an additional fee to cover the additional time and training/assessment which must occur because of the course extension. The course extension cost = Full Course Fee ÷ Total Number of Subjects – Number of Competent Subjects. Students are advised of the extension fee during the application process and prior to the extension being approved and additional training and/or assessment commencing. International students Fees may also apply to international student enrolments when the following occurs:
Should a fee apply, and visa has been refused, this fee is deducted from the amount to be refunded on top of the non-refundable tuition fee ($250 + 1.5% of the remaining paid fees). For those visas that have been approved, an additional revised CoE fee ($50) will be added to the total tuition fees payable within the agreed payment period. |
Refund Policy
Domestic
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Strategix will refund any fees paid according to the guidelines published in the information sheet for the relevant funding source and as per the Fee Refund Policy and Procedure. The information sheet is provided upon enrolment and is contained within the enrolment form. Any monies to be refunded are paid direct into the student’s bank account via Electronic Funds Transfer (EFT) within seven (7) days. Please contact Strategix for further information. |
International
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Strategix will refund any fees paid according to the guidelines published in the information sheet for the relevant funding source and as per the Fee Refund Policy and Procedure. The information sheet is provided upon enrolment and is contained within the enrolment form. Generally no refund is due after course commencement, should there be extenuating circumstances and consideration of a refund (full or proportionate) may be applicable. The Enrolment fee is non-refundable. If your refund application is denied you will be notified in writing and your funds will be held in credit for up to 12 months for you to return to study. Please contact Strategix if you require further information. If Strategix is ceases to trade, see the Australian Students Tuition Assurance Scheme (ASTAS) section of this Handbook. |
Consumer Rights
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Strategix’s policies and procedures are in line with your consumer rights as a learner. More information on your rights as a consumer can be found here on the Australian Competition and Consumer Commission website. |
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