Fees and Charges Policy and Procedure

Fees and Charges Policy and Procedure

OVERVIEW

Table of Contents

Status

CURRENT

Classification*

INTERNAL

Department

ALL

Review

May 11, 2024

Notes

 

*See Information classification policy


PUBLIC-FACING

Student Fees and Charges Information

QLD - Certificate 3 Guarantee Fact Sheet Fee Information

Co-Contribution Fees

Students receiving funding under the Certificate 3 Guarantee program must contribute towards the cost of their course/training. The co-contribution fees differ for each course; refer to the following table/s for pricing.

Please note, pricing may be different for delivery methods (online, campus and workplace). The price tables detail the fees and charges due prior to any outcome being reported. Fees are always rounded down.

Fees are broken down to a unit level so students can calculate the cost of their course accurately when they have Credit Transfers* applied.

Fees may be paid on your behalf by an employer or another third party (but not by Strategix). If you are required to pay fees personally you will be given a payment advice that details the total amount due and a payment schedule.

Fees are calculated by Course Fee – Credit Transfers = Total due. The fee for a Credit Transferred unit is calculated by dividing the Course Fee by the number of units, to give the cost per unit (i.e. Course Fee ÷ No. of units = cost per unit).

Example: If a course fee is $20 and the qualification contains 13 units and the student has 3 Credit Transfers, the course fees will be calculated as follows:

Work out the Credit Transfers first:
Course Fee ÷ No. of units = cost per unit
$20 ÷ 13 = $1.53 per unit

There a 3 units that are being credit transferred:
$1.53 x 3 = $4.59

New Course Fee:
Original Course Fee – Credit Transfers = Course Fee
$20 – $4.59 = $15.41 

*Credit transfers must be supported by a copy of the certificate, statement of attainment or USI transcript.

Students have the option of choosing multiple methods to pay for their course fees (i.e. eftpos, in person, over the phone), refer to the Fees and Charges Information Sheet for more details.

Concession

A student may access concessional pricing as follows:

  • The Student holds a Health Care concession card or Pensioner concession card issued under Commonwealth law, or is the partner or a dependant of a person who holds a Health Care concession card or Pensioner concession card, and is named on the card; or

  • The Student issues Strategix with an official form under Commonwealth law confirming that the Student, his or her partner or the person of whom the Student is a dependant, is entitled to concessions under a Health Care or Pensioner concession card; or

  • The Student is an Aboriginal and Torres Strait Islander person. Acceptable evidence is as stated on the AVETMISS VET Enrolment Form.

  • The student is a school student and is enrolled in a VETiS program (may include young people in Detention)

  • The Student has a disability, (documented evidence from a medical practitioner must be provided)

  • The Student is an adult prisoner (evidence to be provided)

  • The Student holds a Department of Veterans’ Affairs (DVA) Card.

Delivery and Fee

Campus Delivery (Face-2-Face)

Students must attend the nominated days / weeks at a Strategix venue and Vocational Placement where required.

Qualification Code

Qualification Name

Non-Concession

Concession

Co-Contribution Fee

Cost Per Unit

Co-Contribution Fee

Cost Per Unit

*BSB30120

Cert III in Business

$50

$3.84

$20

$1.54

CHC30121

Cert III in Early Childhood Education and Care

$50

$2.94

$20

$1.17

CHC32015

Cert III in Community Services

$50

$4.16

$20

$1.66

CHC33021

Cert III in Individual Support (Ageing and Disability)

$50

$3.33

$20

$1.33

23FBP30121

Cert III in Food Processing

$50

$2.94

$20

$1.17

SIT30622

Cert lll in Hospitality

$50

$3.33

$20

$1.33

*SIR30216

Cert III in Retail

$50

$3.84

$20

$1.53

*TLI30321

Cert III in Supply Chain Operations

$1,100

$79

$1,050

$75

TLI31222

Cert III in Driving Operations

$100

$6.66

$50

$3.33

HLT33115

Cert III in Health Services Assistance

$50

$3.33

$20

$1.33

MSM30116

Cert III in Process Manufacturing*

$50

$2.38

$20

$0.95

CHC30221

Cert III in School Based Education Support

$50

$3.33

$20

$1.33

*Please enquire for course availability

Online Delivery

Course delivered online with face-to-face or online practical sessions and Vocational Placement where required.

Qualification Code

Qualification Name

Non-Concession

Concession

Co-Contribution Fee

Cost Per Unit

Co-Contribution Fee

Cost Per Unit

BSB30120

Cert III in Business

$50

$3.84

$20

$1.54

CHC30121

Cert III in Early Childhood Education and Care

$50

$2.94

$20

$1.17

CHC32015

Cert III in Community Services

$50

$4.16

$20

$1.66

*SIR30216

Cert III in Retail

$50

$3.84

$20

$1.53

*Please enquire for course availability

Workplace Delivery

Course delivered on the job as face-2-face or online.

Qualification Code

Qualification Name

Non-Concession

Concession

Co-Contribution Fee

Cost Per Unit

Co-Contribution Fee

Cost Per Unit

BSB30120

Cert III in Business

$50

$3.84

$20

$1.54

CHC32015

Cert III in Community Services

$50

$4.16

$20

$1.66

CHC33021

Cert III in Individual Support (Ageing)

$50

$3.33

$20

$1.33

CHC33021

Cert III in Individual Support (Disability)

$50

$3.33

$20

$1.33

FBP30121

Certificate III in Food Processing

$20

$1.17

$10

$0.58

MSM30116

Cert III in Process Manufacturing

$20

$0.95

$10

$0.47

TLI31222

Cert III in Driving Operations*

$50

$3.33

$20

$1.33

TLI30321

Certificate III in Supply Chain Operations*

$1,100

$79

$1,050

$75

*Please enquire for course availability

QLD - VETiS Funding Fact Sheet Fee Information

VETiS Funding Prices

Co-Contribution Fees

VETiS funded students are exempt from co-contribution fees for the following courses.

Qualification Code

Qualification Name

Non-Concession

Concession

Co-Contribution Fee

Cost Per Unit

Co-Contribution Fee

Cost Per Unit

CHC22015

Certificate II in Community Services

$0

$0

$0

$0

FBP20122

Certificate II in Food Processing

$0

$0

$0

$0

HLT23221

Certificate II in Health Support Services

$0

$0

$0

$0

SIT20322

Certificate II in Hospitality

$0

$0

$0

$0

TLI20421*

Certificate II in Supply Chain Operations

$0

$0

$0

$0

*Please enquire for course availability

VETiS Plus (Fee for service) prices

Course Fees

Students / Schools are responsible for paying the associated fees to participate in the VETiS Plus Program.

VETiS Plus (Certificate II)

For those who have previously completed a Certificate II Food Processing with Strategix under VETiS funding.

Qualification Code

Qualification Name

Course Fee

TLI20421

Certificate II in Supply Chain Operations

From $100

VETiS Plus (Certificate III)

For those who have previously completed a Certificate II with Strategix.

Qualification Code

Qualification Name

Course Fee

CHC32015

Certificate III in Community Services

From $350

HLT33115

Certificate III in Health Services Assistance

From $350

TLI30321

Certificate III in Supply Chain Operations

From $350

Fee for Service - (Certificate II)

For those who have not previously completed a Cert II or III with Strategix.

Qualification Code

Qualification Name

Course Fee

CHC22015

Certificate II in Community Services

$1500

FBP20122

Certificate II in Food Processing

$1500

HLT23221

Certificate II in Health Support Services

$1500

SIT20322

Certificate II in Hospitality

$1500

TLI20421

Certificate II in Supply Chain Operations

$1500

Concessions

Concession rates do not apply.

QLD - User Choice Fact Sheet Fee Information

Student Fee

Strategix must collect a student contribution fee, it may be paid on behalf of the student by their employer or a third party unrelated to the Strategix, but cannot be paid or waived by Strategix, unless approved in writing by the department.

Invoices for students will be generated and sent to the client after students are approved for funding. The payment amount includes the compulsory Student Contribution Fees. Students will not be charged for individual subjects which are Credit Transferred or Transitional Gap trained.

When a student converts from a school-based trainee to a full-time or part-time traineeship, the student contribution fees will be charged for training and assessment for any units of competency not yet commenced. This does not apply when the student is under 21 and is undertaking a high priority qualification as identified by the department (refer to next page*).

Student Fees - Year

Price per Nominal Hour

2017 Student Fees

$1.60 per Nominal Hour

2018 Student Fees

$1.60 per Nominal Hour

2019 Student Fees

$1.60 per Nominal Hour

2020 Student Fees

$1.60 per Nominal Hour

2021 Student Fees

$1.60 per Nominal Hour

2022 Student Fees

$1.60 per Nominal Hour

2023 Student Fees

$1.60 per Nominal Hour

2024 Student Fees

$1.60 per Nominal Hour

Qual Code

Qual Name

Maximum Nominal Hours

BSB30120

Certificate III in Business

490 hrs

CHC30121

Certificate III in Early Childhood Education and Care

1108 hrs

CHC32015

Certificate III in Community Services

475 hrs

CHC40421

Certificate IV in Youth Work

960 hrs

FBP20122

Certificate II in Food Processing*

440 hrs

TLI31222

Certificate III Driving Operations*

420 hrs

TLI30321

Certificate III in Supply Chain Operations

425 hrs

CHC33021

Certificate III in Individual Support - Ageing**

975 hrs

CHC33021

Certificate III in Individual Support - Disability***

925 hrs

** Students require a nationally coordinated criminal history check to complete Individual Support. Students are not required to pay the fee for the check.

*Please enquire for course availability

Partial Exemption — Tuition Fees

Strategix will only charge 40 percent of the student contribution fee where the participant falls into one or more of the following exemption categories:

  • The participant is not at school, has not completed year 12 and was or will be under 17 years of age at the end of February in the year in which Strategix provides training

  • The participant holds a Health Care Card or Pensioner Concession Card issued under Commonwealth law, or is the partner or a dependant of a person who holds a Health Care Card or Pensioner Concession Card, and is named on the card

  • The participant issues Strategix with an official form under Commonwealth law confirming that the participant, his or her partner or the person of whom the participant is a dependant, is entitled to concessions under a Health Care Card or Pensioner Concession Card

  • The participant is an Aboriginal or Torres Strait Islander person.

Full Exemption — Tuition Fees

Only trainees who fall under one of the following circumstances can a student receive a full exemption of student contribution fees for the entire qualification.

Financial Hardship – Where evidence indicates payment of the student contribution fee would cause the trainee extreme financial hardship. Strategix has process’ in place in order to explore further payment options to lessen the impact of a payment prior to applying for a fee exemption. Applications for financial hardship and relevant supporting documentation will be gathered and assessed on an individual basis.

School-Based – All School-based traineeships receive a full exemption for student contribution fees. 

Free Apprenticeships for Under 25s – The Free apprenticeships for under 25s initiative will cover the cost of training for Queensland apprentices or trainees who commenced or are undertaking one of the Priority Apprentichip and Traineeship Qualifications (see below) from 1 July 2019 to 30 June 2024.

*Priority Apprenticeship and Traineeship Qualifications:

Qual Code

Qual Name

CHC30121

Certificate III in Early Childhood Education and Care

CHC33021

Certificate III in Individual Support

 

QLD - Higher Level Skills Fact Sheet Fee Information

Co-Contribution Fees

Students receiving funding under the Higher Level Skills program must contribute towards the cost of their course/training. The co-contribution fees differ for each course; refer to the following table/s for pricing.

Please note, pricing may be different for delivery methods (online, campus and workplace). The price tables detail the fees and charges due prior to any outcome being reported. Fees are always rounded down.

Fees are broken down to a unit level so students can calculate the cost of their course accurately when they have Credit Transfers* applied.

Fees may be paid on your behalf by an employer or another third party (but not by Strategix). If you are required to pay fees personally you will be given a payment advice that details the total amount due and a payment schedule.

Fees are calculated by Course Fee ÷ No Units – Credit Transfers and Gap units = Total due.

Example: If a course fee is $60 and the qualification contains 18 units and the student 3 Credit Transfers, the course fees will be calculated as follows:

 $60 ÷ 18 = $3.33 per unit

 $60 – 3 Credit transferred units @ $3.33 = $50.01 total

*Credit transfers must be supported by a copy of the certificate, statement of attainment or USI transcript.

Students have the option of choosing multiple methods to pay for their course fees (i.e. eftpos, in person, over the phone), refer to the Fees and Charges Information Sheet for more details

Concession

A student may access concessional pricing as follows:

  • The Student holds a Health Care concession card or Pensioner concession card issued under Commonwealth law, or is the partner or a dependant of a person who holds a Health Care concession card or Pensioner concession card, and is named on the card; or

  • The Student issues Strategix with an official form under Commonwealth law confirming that the Student, his or her partner or the person of whom the Student is a dependant, is entitled to concessions under a Health Care or Pensioner concession card; or

  • The Student is an Aboriginal and Torres Strait Islander person. Acceptable evidence is as stated on the AVETMISS VET Enrolment Form

  • The Student is a school student and is enrolled in a VETiS program (may include young people in Detention)

  • The Student has a disability (documented evidence from a medical practitioner must be provided)

  • The Student is an adult prisoner (evidence to be provided)

  • The Student holds a Department of Veterans’ Affairs (DVA) Card.

Course Fees

Excerpt in: Student Handbook, Fees and Charges Information

Course fees and student contribution amounts are advised prior to the commencement of any course at Strategix. Payment amounts, methods and details can be found in the Fact Sheets attached to your enrolment documentation or on the Strategix website.

Fees and Charges Information Sheet

Payment Default

Where a student fails to pay any outstanding fees, Strategix reserves the right to cancel their enrolment and continue to seek payment for any outstanding debt. Reasonable opportunities will be afforded to students to pay outstanding fees.

Issuing of Qualifications

Strategix can and will withhold the issuance of a qualification until all fees are paid, this also includes any actions by students required to access and claim funding to pay for the students course of study.

Re-Enrolment

Re-enrolments may incur a fee:

  • Domestic students: When a student re-enrols into a course where:

    • The training package release has been updated and the subject selection has changed

    • The course code has changed

    • The re-enrolment is outside of 12 months from the original commencement date.

  • International students: When an international student re-enrols into any course of study they will be charged the fees due for each enrolment.

Deferring Study

Where a student is on a payment plan and they defer their studies, the payments are also deferred until the date the student returns (the end date of the deferral). If payment is not received prior to commencement of further units of study, the student may be excluded from the course and have their studies deferred.

Extending Study

When a student requires an extension after the Academic Penalty Date (VET Student Loans) or expected completion date (all other students), the student will be required to pay an additional fee to cover the additional time and training/ assessment which must occur because of the course extension. Students are advised of the extension fee during the application process and prior to the extension being approved.

Tuition Protection Service

Excerpt in: Student Handbook, Fees and Charges Information

The Tuition Protection Service (TPS) is an initiative of the Australian Government to help international students and eligible domestic students accessing a VET Student Loan (VSL), FEE-HELP or HECS-HELP (HELP) loan, whose education providers are unable to fully deliver their course of study. The TPS ensures that these students are able to either:

  • Complete their studies in another course or with another education provider or

  • Receive a refund of their unspent tuition fees (international students) or a re-credit of their loan for open units of study (VSL and HELP).

More information and assistance with the TPS can be found here: https://www.education.gov.au/tps.

Payment Methods

Payment can be collected/received by Strategix via the following methods:

  • EFTPOS

  • Online Payment

  • Payment Plan

  • Cash Payments*

  • Bank Transfer.

*may not be available or specific conditions may apply at some locations.

The preferred method of payment for sales less than $500 are via EFTPOS, credit card or bank transfer.

EFTPOS

Students paying via EFTPOS can do so in person, over the phone or online:

  • In Person - If the student is completing the transaction in person, it is as simple as swiping their card or using payWave. The Strategix team member is to ensure the student is provided with an opportunity to receive a copy of their EFTPOS receipt

  • Over the Phone - For a transaction over the phone, the student must provide the Strategix team member with their Visa Debit or Credit Card details. These are entered into the machine as a “telephone order”.

These details include:

  • 16-digit card number

  • Expiry Date

  • CVC or CVV number.

Online Payment

Where a student intends to pay through the online payment gateway the Strategix team member issues the student with an invoice. To make a payment, the student follows the link and enters their Visa Debit or Credit Card details.

Payment Schedule

A payment schedule can be setup established between Strategix and a student. Students must ensure payments are:

  • In full,

  • On time in line with agreed schedule,

  • Paid into Strategix’ designated bank account.

Payment Plan

  • Payment plans are a direct debit setup and fees will be automatic drawn directly from the students account when as per the agreed terms and timeframes. A student can work with Strategix to arrange a payment plan.


POLICY

Fees and Charges Policy

 

Students are informed during the engagement and enrolment process (upfront) of all information, amounts and matters relating to the fees and charges for their Course of Study (CoS), including:

The information above is provided by one or more of the following methods:

 

Fact Sheet

Service Agreement

Quote for Service form

Tentative Enrolment email

Student Handbook

Course Schedules

Payment Contract (Payment Plan)

Payment Plan Agreement

Letter of Offer and Acceptance Agreement

Refund Policy and Procedure

Confirmation of Enrolment (COE)

Website

 

Fact Sheet

Service Agreement

Quote for Service form

Tentative Enrolment email

Student Handbook

Course Schedules

Payment Contract (Payment Plan)

Payment Plan Agreement

Letter of Offer and Acceptance Agreement

Refund Policy and Procedure

Confirmation of Enrolment (COE)

Website

Academy Funded Students

x

x

x

x

x

 

 

 

 

x

 

x