Fees and Charges Policy and Procedure
OVERVIEW
Status | CURRENT |
---|---|
Classification* | INTERNAL |
Department | ALL |
Review | May 11, 2024 |
Notes |
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PUBLIC-FACING
Student Fees and Charges Information
QLD - Certificate 3 Guarantee Fact Sheet Fee Information
Co-Contribution Fees
Students receiving funding under the Certificate 3 Guarantee program must contribute towards the cost of their course/training. The co-contribution fees differ for each course; refer to the following table/s for pricing.
Please note, pricing may be different for delivery methods (online, campus and workplace). The price tables detail the fees and charges due prior to any outcome being reported. Fees are always rounded down.
Fees are broken down to a unit level so students can calculate the cost of their course accurately when they have Credit Transfers* applied.
Fees may be paid on your behalf by an employer or another third party (but not by Strategix). If you are required to pay fees personally you will be given a payment advice that details the total amount due and a payment schedule.
Fees are calculated by Course Fee – Credit Transfers = Total due. The fee for a Credit Transferred unit is calculated by dividing the Course Fee by the number of units, to give the cost per unit (i.e. Course Fee ÷ No. of units = cost per unit).
Example: If a course fee is $20 and the qualification contains 13 units and the student has 3 Credit Transfers, the course fees will be calculated as follows:
Work out the Credit Transfers first:
Course Fee ÷ No. of units = cost per unit
$20 ÷ 13 = $1.53 per unit
There a 3 units that are being credit transferred:
$1.53 x 3 = $4.59
New Course Fee:
Original Course Fee – Credit Transfers = Course Fee
$20 – $4.59 = $15.41
*Credit transfers must be supported by a copy of the certificate, statement of attainment or USI transcript.
Students have the option of choosing multiple methods to pay for their course fees (i.e. eftpos, in person, over the phone), refer to the Fees and Charges Information Sheet for more details.
Concession
A student may access concessional pricing as follows:
The Student holds a Health Care concession card or Pensioner concession card issued under Commonwealth law, or is the partner or a dependant of a person who holds a Health Care concession card or Pensioner concession card, and is named on the card; or
The Student issues Strategix with an official form under Commonwealth law confirming that the Student, his or her partner or the person of whom the Student is a dependant, is entitled to concessions under a Health Care or Pensioner concession card; or
The Student is an Aboriginal and Torres Strait Islander person. Acceptable evidence is as stated on the AVETMISS VET Enrolment Form.
The student is a school student and is enrolled in a VETiS program (may include young people in Detention)
The Student has a disability, (documented evidence from a medical practitioner must be provided)
The Student is an adult prisoner (evidence to be provided)
The Student holds a Department of Veterans’ Affairs (DVA) Card.
Delivery and Fee
Campus Delivery (Face-2-Face)
Students must attend the nominated days / weeks at a Strategix venue and Vocational Placement where required.
Qualification Code | Qualification Name | Non-Concession | Concession | ||
---|---|---|---|---|---|
Co-Contribution Fee | Cost Per Unit | Co-Contribution Fee | Cost Per Unit | ||
*BSB30120 | Cert III in Business | $50 | $3.84 | $20 | $1.54 |
CHC30121 | Cert III in Early Childhood Education and Care | $50 | $2.94 | $20 | $1.17 |
CHC32015 | Cert III in Community Services | $50 | $4.16 | $20 | $1.66 |
CHC33021 | Cert III in Individual Support (Ageing and Disability) | $50 | $3.33 | $20 | $1.33 |
23FBP30121 | Cert III in Food Processing | $50 | $2.94 | $20 | $1.17 |
SIT30622 | Cert lll in Hospitality | $50 | $3.33 | $20 | $1.33 |
*SIR30216 | Cert III in Retail | $50 | $3.84 | $20 | $1.53 |
*TLI30321 | Cert III in Supply Chain Operations | $1,100 | $79 | $1,050 | $75 |
TLI31222 | Cert III in Driving Operations | $100 | $6.66 | $50 | $3.33 |
HLT33115 | Cert III in Health Services Assistance | $50 | $3.33 | $20 | $1.33 |
MSM30116 | Cert III in Process Manufacturing* | $50 | $2.38 | $20 | $0.95 |
CHC30221 | Cert III in School Based Education Support | $50 | $3.33 | $20 | $1.33 |
*Please enquire for course availability
Online Delivery
Course delivered online with face-to-face or online practical sessions and Vocational Placement where required.
Qualification Code | Qualification Name | Non-Concession | Concession | ||
---|---|---|---|---|---|
Co-Contribution Fee | Cost Per Unit | Co-Contribution Fee | Cost Per Unit | ||
BSB30120 | Cert III in Business | $50 | $3.84 | $20 | $1.54 |
CHC30121 | Cert III in Early Childhood Education and Care | $50 | $2.94 | $20 | $1.17 |
CHC32015 | Cert III in Community Services | $50 | $4.16 | $20 | $1.66 |
*SIR30216 | Cert III in Retail | $50 | $3.84 | $20 | $1.53 |
*Please enquire for course availability
Workplace Delivery
Course delivered on the job as face-2-face or online.
Qualification Code | Qualification Name | Non-Concession | Concession | ||
---|---|---|---|---|---|
Co-Contribution Fee | Cost Per Unit | Co-Contribution Fee | Cost Per Unit | ||
BSB30120 | Cert III in Business | $50 | $3.84 | $20 | $1.54 |
CHC32015 | Cert III in Community Services | $50 | $4.16 | $20 | $1.66 |
CHC33021 | Cert III in Individual Support (Ageing) | $50 | $3.33 | $20 | $1.33 |
CHC33021 | Cert III in Individual Support (Disability) | $50 | $3.33 | $20 | $1.33 |
FBP30121 | Certificate III in Food Processing | $20 | $1.17 | $10 | $0.58 |
MSM30116 | Cert III in Process Manufacturing | $20 | $0.95 | $10 | $0.47 |
TLI31222 | Cert III in Driving Operations* | $50 | $3.33 | $20 | $1.33 |
TLI30321 | Certificate III in Supply Chain Operations* | $1,100 | $79 | $1,050 | $75 |
*Please enquire for course availability
QLD - VETiS Funding Fact Sheet Fee Information
VETiS Funding Prices
Co-Contribution Fees
VETiS funded students are exempt from co-contribution fees for the following courses.
Qualification Code | Qualification Name | Non-Concession | Concession | ||
---|---|---|---|---|---|
Co-Contribution Fee | Cost Per Unit | Co-Contribution Fee | Cost Per Unit | ||
CHC22015 | Certificate II in Community Services | $0 | $0 | $0 | $0 |
FBP20122 | Certificate II in Food Processing | $0 | $0 | $0 | $0 |
HLT23221 | Certificate II in Health Support Services | $0 | $0 | $0 | $0 |
SIT20322 | Certificate II in Hospitality | $0 | $0 | $0 | $0 |
TLI20421* | Certificate II in Supply Chain Operations | $0 | $0 | $0 | $0 |
*Please enquire for course availability
VETiS Plus (Fee for service) prices
Course Fees
Students / Schools are responsible for paying the associated fees to participate in the VETiS Plus Program.
VETiS Plus (Certificate II)
For those who have previously completed a Certificate II Food Processing with Strategix under VETiS funding.
Qualification Code | Qualification Name | Course Fee |
TLI20421 | Certificate II in Supply Chain Operations | From $100 |
VETiS Plus (Certificate III)
For those who have previously completed a Certificate II with Strategix.
Qualification Code | Qualification Name | Course Fee |
CHC32015 | Certificate III in Community Services | From $350 |
HLT33115 | Certificate III in Health Services Assistance | From $350 |
TLI30321 | Certificate III in Supply Chain Operations | From $350 |
Fee for Service - (Certificate II)
For those who have not previously completed a Cert II or III with Strategix.
Qualification Code | Qualification Name | Course Fee |
CHC22015 | Certificate II in Community Services | $1500 |
FBP20122 | Certificate II in Food Processing | $1500 |
HLT23221 | Certificate II in Health Support Services | $1500 |
SIT20322 | Certificate II in Hospitality | $1500 |
TLI20421 | Certificate II in Supply Chain Operations | $1500 |
Concessions
Concession rates do not apply.
QLD - User Choice Fact Sheet Fee Information
Student Fee
Strategix must collect a student contribution fee, it may be paid on behalf of the student by their employer or a third party unrelated to the Strategix, but cannot be paid or waived by Strategix, unless approved in writing by the department.
Invoices for students will be generated and sent to the client after students are approved for funding. The payment amount includes the compulsory Student Contribution Fees. Students will not be charged for individual subjects which are Credit Transferred or Transitional Gap trained.
When a student converts from a school-based trainee to a full-time or part-time traineeship, the student contribution fees will be charged for training and assessment for any units of competency not yet commenced. This does not apply when the student is under 21 and is undertaking a high priority qualification as identified by the department (refer to next page*).
Student Fees - Year | Price per Nominal Hour |
2017 Student Fees | $1.60 per Nominal Hour |
2018 Student Fees | $1.60 per Nominal Hour |
2019 Student Fees | $1.60 per Nominal Hour |
2020 Student Fees | $1.60 per Nominal Hour |
2021 Student Fees | $1.60 per Nominal Hour |
2022 Student Fees | $1.60 per Nominal Hour |
2023 Student Fees | $1.60 per Nominal Hour |
2024 Student Fees | $1.60 per Nominal Hour |
Qual Code | Qual Name | Maximum Nominal Hours |
BSB30120 | Certificate III in Business | 490 hrs |
CHC30121 | Certificate III in Early Childhood Education and Care | 1108 hrs |
CHC32015 | Certificate III in Community Services | 475 hrs |
CHC40421 | Certificate IV in Youth Work | 960 hrs |
FBP20122 | Certificate II in Food Processing* | 440 hrs |
TLI31222 | Certificate III Driving Operations* | 420 hrs |
TLI30321 | Certificate III in Supply Chain Operations | 425 hrs |
CHC33021 | Certificate III in Individual Support - Ageing** | 975 hrs |
CHC33021 | Certificate III in Individual Support - Disability*** | 925 hrs |
** Students require a nationally coordinated criminal history check to complete Individual Support. Students are not required to pay the fee for the check.
*Please enquire for course availability
Partial Exemption — Tuition Fees
Strategix will only charge 40 percent of the student contribution fee where the participant falls into one or more of the following exemption categories:
The participant is not at school, has not completed year 12 and was or will be under 17 years of age at the end of February in the year in which Strategix provides training
The participant holds a Health Care Card or Pensioner Concession Card issued under Commonwealth law, or is the partner or a dependant of a person who holds a Health Care Card or Pensioner Concession Card, and is named on the card
The participant issues Strategix with an official form under Commonwealth law confirming that the participant, his or her partner or the person of whom the participant is a dependant, is entitled to concessions under a Health Care Card or Pensioner Concession Card
The participant is an Aboriginal or Torres Strait Islander person.
Full Exemption — Tuition Fees
Only trainees who fall under one of the following circumstances can a student receive a full exemption of student contribution fees for the entire qualification.
Financial Hardship – Where evidence indicates payment of the student contribution fee would cause the trainee extreme financial hardship. Strategix has process’ in place in order to explore further payment options to lessen the impact of a payment prior to applying for a fee exemption. Applications for financial hardship and relevant supporting documentation will be gathered and assessed on an individual basis.
School-Based – All School-based traineeships receive a full exemption for student contribution fees.
Free Apprenticeships for Under 25s – The Free apprenticeships for under 25s initiative will cover the cost of training for Queensland apprentices or trainees who commenced or are undertaking one of the Priority Apprentichip and Traineeship Qualifications (see below) from 1 July 2019 to 30 June 2024.
*Priority Apprenticeship and Traineeship Qualifications:
Qual Code | Qual Name |
CHC30121 | Certificate III in Early Childhood Education and Care |
CHC33021 | Certificate III in Individual Support |
QLD - Higher Level Skills Fact Sheet Fee Information
Co-Contribution Fees
Students receiving funding under the Higher Level Skills program must contribute towards the cost of their course/training. The co-contribution fees differ for each course; refer to the following table/s for pricing.
Please note, pricing may be different for delivery methods (online, campus and workplace). The price tables detail the fees and charges due prior to any outcome being reported. Fees are always rounded down.
Fees are broken down to a unit level so students can calculate the cost of their course accurately when they have Credit Transfers* applied.
Fees may be paid on your behalf by an employer or another third party (but not by Strategix). If you are required to pay fees personally you will be given a payment advice that details the total amount due and a payment schedule.
Fees are calculated by Course Fee ÷ No Units – Credit Transfers and Gap units = Total due.
Example: If a course fee is $60 and the qualification contains 18 units and the student 3 Credit Transfers, the course fees will be calculated as follows:
$60 ÷ 18 = $3.33 per unit
$60 – 3 Credit transferred units @ $3.33 = $50.01 total
*Credit transfers must be supported by a copy of the certificate, statement of attainment or USI transcript.
Students have the option of choosing multiple methods to pay for their course fees (i.e. eftpos, in person, over the phone), refer to the Fees and Charges Information Sheet for more details
Concession
A student may access concessional pricing as follows:
The Student holds a Health Care concession card or Pensioner concession card issued under Commonwealth law, or is the partner or a dependant of a person who holds a Health Care concession card or Pensioner concession card, and is named on the card; or
The Student issues Strategix with an official form under Commonwealth law confirming that the Student, his or her partner or the person of whom the Student is a dependant, is entitled to concessions under a Health Care or Pensioner concession card; or
The Student is an Aboriginal and Torres Strait Islander person. Acceptable evidence is as stated on the AVETMISS VET Enrolment Form
The Student is a school student and is enrolled in a VETiS program (may include young people in Detention)
The Student has a disability (documented evidence from a medical practitioner must be provided)
The Student is an adult prisoner (evidence to be provided)
The Student holds a Department of Veterans’ Affairs (DVA) Card.
Course Fees
Excerpt in: Student Handbook, Fees and Charges Information
Course fees and student contribution amounts are advised prior to the commencement of any course at Strategix. Payment amounts, methods and details can be found in the Fact Sheets attached to your enrolment documentation or on the Strategix website.
Fees and Charges Information Sheet
Payment Default
Where a student fails to pay any outstanding fees, Strategix reserves the right to cancel their enrolment and continue to seek payment for any outstanding debt. Reasonable opportunities will be afforded to students to pay outstanding fees.
Issuing of Qualifications
Strategix can and will withhold the issuance of a qualification until all fees are paid, this also includes any actions by students required to access and claim funding to pay for the students course of study.
Re-Enrolment
Re-enrolments may incur a fee:
Domestic students: When a student re-enrols into a course where:
The training package release has been updated and the subject selection has changed
The course code has changed
The re-enrolment is outside of 12 months from the original commencement date.
International students: When an international student re-enrols into any course of study they will be charged the fees due for each enrolment.
Deferring Study
Where a student is on a payment plan and they defer their studies, the payments are also deferred until the date the student returns (the end date of the deferral). If payment is not received prior to commencement of further units of study, the student may be excluded from the course and have their studies deferred.
Extending Study
When a student requires an extension after the Academic Penalty Date (VET Student Loans) or expected completion date (all other students), the student will be required to pay an additional fee to cover the additional time and training/ assessment which must occur because of the course extension. Students are advised of the extension fee during the application process and prior to the extension being approved.
Tuition Protection Service
Excerpt in: Student Handbook, Fees and Charges Information
The Tuition Protection Service (TPS) is an initiative of the Australian Government to help international students and eligible domestic students accessing a VET Student Loan (VSL), FEE-HELP or HECS-HELP (HELP) loan, whose education providers are unable to fully deliver their course of study. The TPS ensures that these students are able to either:
Complete their studies in another course or with another education provider or
Receive a refund of their unspent tuition fees (international students) or a re-credit of their loan for open units of study (VSL and HELP).
More information and assistance with the TPS can be found here: https://www.education.gov.au/tps.
Payment Methods
Payment can be collected/received by Strategix via the following methods:
EFTPOS
Online Payment
Payment Plan
Cash Payments*
Bank Transfer.
*may not be available or specific conditions may apply at some locations.
The preferred method of payment for sales less than $500 are via EFTPOS, credit card or bank transfer.
EFTPOS
Students paying via EFTPOS can do so in person, over the phone or online:
In Person - If the student is completing the transaction in person, it is as simple as swiping their card or using payWave. The Strategix team member is to ensure the student is provided with an opportunity to receive a copy of their EFTPOS receipt
Over the Phone - For a transaction over the phone, the student must provide the Strategix team member with their Visa Debit or Credit Card details. These are entered into the machine as a “telephone order”.
These details include:
16-digit card number
Expiry Date
CVC or CVV number.
Online Payment
Where a student intends to pay through the online payment gateway the Strategix team member issues the student with an invoice. To make a payment, the student follows the link and enters their Visa Debit or Credit Card details.
Payment Schedule
A payment schedule can be setup established between Strategix and a student. Students must ensure payments are:
In full,
On time in line with agreed schedule,
Paid into Strategix’ designated bank account.
Payment Plan
Payment plans are a direct debit setup and fees will be automatic drawn directly from the students account when as per the agreed terms and timeframes. A student can work with Strategix to arrange a payment plan.
POLICY
Fees and Charges Policy
Students are informed during the engagement and enrolment process (upfront) of all information, amounts and matters relating to the fees and charges for their Course of Study (CoS), including:
Fees that must be paid to Strategix
Payment terms and conditions
A learner’s rights as a consumer - Consumer Rights
Refund terms and conditions/policy - Fee Refund Policy and Procedure.
The information above is provided by one or more of the following methods:
| Fact Sheet | Service Agreement | Quote for Service form | Tentative Enrolment email | Student Handbook | Course Schedules | Payment Contract (Payment Plan) | Payment Plan Agreement | Letter of Offer and Acceptance Agreement | Refund Policy and Procedure | Confirmation of Enrolment (COE) | Website |
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Academy Funded Students | x | x | x | x | x |
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