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Excerpt
nameFee Collection Threshold - Fact Sheet

Students will not be charged more than $1500* prior to the commencement of their course unless they are covered by either the Australian Student Tuition Assurance Scheme (ASTAS), the Tuition Protection Service (TPS) or the interim tuition assurance arrangements.

The following students are covered by the ASTAS/TPS arrangements and must pay invoices as issued:

  • International

  • VET Student Loan.

Fee collection thresholds apply to all other students, including:

  • Trainees

  • Funded students

  • Full fee paying students.

*Where a course fee is over the threshold of $1500, students may still choose to pay the full amount upfront.

Tuition Protection Service

Excerpt
nameTPS - International Student Handbook

The Tuition Protection Service (TPS) is an initiative of the Australian Government to assist international students and eligible domestic students accessing a VET Student Loan (VSL), FEE-HELP or HECS-HELP (HELP) loan, whose education providers are unable to fully deliver their course of study. The TPS ensures that these students are able to either:

  • Complete their studies in another course or with another education provider or

  • Receive a refund of their unspent tuition fees (international students) or a re-credit of their loan for open units of study (VSL and HELP).

More information and assistance with the TPS can be found on their website https://tps.gov.au/Home

Payment Default

Excerpt
namePayment Default - Fact Sheet

In the event of payment default, students may face the following actions at the discretion of Strategix management.

Payment reminders

Students will receive a minimum of one (1) payment reminder where fees are outstanding. This will occur in two (2) formats, in person or via email/telephone contact. To avoid further sanctions or cancellation the student must agree to payment of the fees and finalise payments where due.

Sanctions

Strategix reserves the right to apply sanctions to students with outstanding debts. Penalties for non-payment of fees, charges or other monies owing for any services provided to a student, may include but are not limited to, the student not being entitled to:

  • Enrol/re-enrol,

  • Provision of access to next modules of study,

  • Receive any results of assessment,

  • Graduate or complete the CoS, or

  • Receive a Certificate or Statement of Attainment for completed subjects.

Penalty for late payment /non-payment of tuition fees

  • Late payments will incur a late fee/charge at $30 for each payment or invoice not paid by the due date*

  • Withdrawal of services and /or

  • Cancellation of enrolment

*The application of late fees is subject to the review and approval of Strategix Management.

Issuance of Qualifications

Strategix can and will withhold the issuance of a qualification until all fees are paid, this also includes any actions by students required to access and claim funding to pay for the students CoS.

Cancellation

Where a student fails to pay any outstanding fees, Strategix reserves the right to cancel their enrolment and continue to seek payment for any outstanding debt. Reasonable opportunities will be afforded to students to pay outstanding fees.

Debt Collection

Where Strategix must engage the services of external parties (e.g. solicitors, debt collection agencies) to recover unpaid invoices (after a final written notice has been given), all fees and charges relating to these services will be payable by the client (in addition to the original amounts invoiced). If such cases arise, the client agrees to the legal jurisdiction of Queensland.

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Excerpt
nameRefund Policy - International Student Handbook

Strategix will refund any fees paid according to the guidelines published in the information sheet for the relevant funding source and as per the Fee Refund Policy and Procedure. The information sheet is provided upon enrolment and is contained within the enrolment form.

Generally no refund is due after course commencement, should there be extenuating circumstances and consideration of a refund (full or proportionate) may be applicable. The Enrolment fee is non-refundable. If your refund application is denied you will be notified in writing and your funds will be held in credit for up to 12 months for you to return to study. Please contact Strategix if you require further information.

If Strategix is ceases to trade, see the Australian Students Tuition Assurance Scheme (ASTAS) section of this Handbook.

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