Strategix Trainers and Support Officers provide students with real time assistance for any learner support needs. Students are required to disclose all needs that may impact their learning and participating prior to commencement of training.

During your induction or orientation, Strategix will assess your learner needs and you will be able to identify areas where assistance may be required. Our staff are always happy to help you whenever possible. If you are facing problems of any kind, please do not hesitate to contact an Administrative Assistant, Course Coordinator or your Trainer. We encourage you to take advantage of the support facilities available before any problems become an issue.

Strategix can provide access to specialist support for students who may have special needs, including assistance for:

• Language, literacy and numeracy

• People from disadvantaged backgrounds

• Persons from non-English speaking backgrounds

• People with disabilities

• People in rural or isolated locations.

Other services include:

• Career assessment: Assessing the student's innate interests and personality to allow the student to make informed choices about their career plans and the course that is right for their needs

• Flexible assessment procedures: Our strategies allow for students to demonstrate outcomes in appropriately diverse ways

• Language, literacy and numeracy (LLN) assistance: We can assist with LLN barriers and/or help you to access appropriate specialised support.

Additional Support for International Students

Strategix understands that life can be difficult when you are away from home and in a foreign county, so In addition to the above, International Students have free access to our Counselling Advisors which provide confidential and appropriate counselling services, carried out by a qualified, trained professional located in the International Student Campus. During your time at Strategix, we will provide you will receive:

• Academic support

• Emergency and health related support

• An orientation program and induction program to help you acclimatise to your new location

• Career and further education pathway advice and support

• Internal systems and technical support

• Administration support

• Cultural support and education including language and communication

• Employment seeking advice and support.

As well as Strategix support services being available to you, in Brisbane there is a dedicated non-Government support agency for international students based in South Bank. The Brisbane Student Hub is a free, welcoming support service for international students offering independent advice on healthcare, employment, budget management, legal services and more as well as linking students to events and activities. Their contact details is located in the Emergency Services and Support Services section of the Student Handbook.