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nameTPS - Student Handbook

The Tuition Protection Service (TPS) is an initiative of the Australian Government to help international students and eligible domestic students accessing a VET Student Loan (VSL), FEE-HELP or HECS-HELP (HELP) loan, whose education providers are unable to fully deliver their course of study. The TPS ensures that these students are able to either:

  • Complete their studies in another course or with another education provider or

  • Receive a refund of their unspent tuition fees (international students) or a re-credit of their loan for open units of study (VSL and HELP).

More information and assistance with the TPS can be found on their website https://www.dese.gov.au/tps.

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POLICY

Fees and Charges Policy

Students are informed during the engagement and enrolment process (upfront) of all information, amounts and matters relating to the fees and charges for their Course of Study (CoS), including:

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