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Table of Contents
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Welcome to Strategix
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Strategix is committed to providing the best possible product and service to our clients and students. Each client/student will be provided with an opportunity to make comments and recommendations on their experience at Strategix during and after they have engaged our services. Assessment books may contain a student feedback form, via which students can provide feedback after completing the course. On occasion, we will send out student surveys.
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Strategix does not sell information for any purpose, including marketing purposes. Strategix may use the information for internal marketing analysis and marketing. If you do not wish to receive marketing materials you can contact Strategix and request to opt - out of our marketing or you can unsubscribe from our marketing emails when/if you receive them. Refer to Strategix Privacy Policy for more information on marketing. Please inform Strategix if you are listed on the official Do Not Call Register.
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The resources and facilities checklist ensures the client's site has the necessary facilities and equipment available to the student to participate in training , and practice, and be assessed on the performance and knowledge requirements of a subject. Each qualification and delivery site will require its individual RFC to be completed.
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Strategix maintains a suite of courses that are flexible and designed to meet the needs of their its clients and students. Subject selections have been made in consultation with Industry Representatives, Training Professionals and Employers. In some instances, subjects may not be suitable for the client or student, in these instances, Strategix has the capacity to address those needs through the inclusion or importing of additional subjects into the course (additional costs may apply for the development of additional materials).
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Strategix will not disclose information for any other purpose other than the primary purpose unless Strategix reasonably believes that the use or disclosure is necessary to lessen or prevent a serious and imminent threat to an individual’s life, health or safety or a serious threat to public health or safety.
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Data Breach
A data breach is an the unauthorised access or disclosure of personal information, or loss of personal information. In the unlikely event of an occurrence data breach, Strategix has a data breach response plan to ensure fast and effective action is taken to reduce the impact and limit any negative consequences. If the data breach is likely to result in serious harm to one or more individuals, Strategix will inform all relevant parties and individuals involved.
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This section details information about the disclosure of and access to academic records and student files collected by Strategix Training Group in relation to past, present and prospective students. It is to ensure the security of student information is maintained in accordance with Strategix Privacy Policy.
It addresses 2 two areas:
Providing students access to their:
Training records (Certificates and Statements of Attainment)
Assessment.
Providing information to Third Parties, including:
Department of Education
Government departments (Centrelink, Job Active Providers, Police)
Employers and recruitment agencies
Parents/Guardians/Spouses.
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The nature of requests for information are is limited to:
Attendance details
Academic progress e.g. Assessment results
Personal details e.g. address, telephone numbers, USI
Student support needs
Visa information and compliance
Enrolment status
Reprint of Certificates/Statements of Attainment
Completed assessment materials and student file/s.
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Marketing material
Website
Contractual documentation
Student Handbook
Policies and Procedures (available on the website)
Enrolment Form (information sheets included in the form and the links provided)
Enrolment Success email (notification upon completion of enrolment form)
Tentative enrolment email
Confirmation of enrolment email
Induction Day.
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A USI number links to an online account that contains all of a student’s training records completed from 1st January , 2015 onwards. The USI must be provided to and verified by Strategix before a student can access government funding, report a competent outcome, or be issued with, or receive, a statement of attainment or qualification.
If a student already has a USI, this must be provided to Strategix during enrolment, alternatively, upon completing the enrolment form, consent is requested for Strategix to apply for a USI on the students’ behalf. If a USI is created by Strategix on the students student's behalf will be notified of this via email or SMS.
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Australian Driver’s Licence
Medicare card
Australian Passport
Australian Visa (with non-Australian passportPassport)
Australian birth certificate
Certificate of Registration by Descent
Citizenship Certificate
ImmiCard.
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The following details are used to create an a USI:
First Name and Family Name
Date of Birth
Country of Birth
Town/City of Birth
Gender
Mobile Number and/or email address.
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Strategix Trainers provide students with real-time assistance for any learner support needs. Students are required to disclose all needs that may impact their learning and participation prior to the commencement of training. Our staff are always happy to help you whenever possible. If students are facing problems of any kind, please do not hesitate to contact a Strategix team member.
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An effective training-learning relationship and rapport between workplace trainer/assessors and students
Teamwork, communication, feedback and cooperation between all involved
Openness, honesty, trust, respect and supportiveness
Sufficient time (to practice and understand the content of the course)
Quality training and assessment materials
Appropriate facilities, equipment and resources
Flexibility in training and assessment methods to meet your needs
Ensuring all trainers have the requisite training and technical skills, experience and attitudes
Consultation with industry regularly to ensure that:
Our training and assessment continue to meet industry needs and standards
Materials and strategies are aligned with the industry through consultation with companies, industry associations and government
Our trainers’ experience is current through participation in industry release programs.
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Ability to perform relevant tasks in a variety of workplace situations, or accurately simulated workplace situations
Understanding of what they are doing, and why, when performing tasks
Ability to integrate performance with understanding, to show they are able to adapt to different contexts and environments.
Assessments will be completed by all studentsAll students will complete assessments. Assessments will contain both theory and practical activities. It is expected that students successfully complete 100% of assessment activities to achieve competence in the chosen qualification.
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Questioning – short answer and essay based
Observation
Portfolios
Workplace Projects
Case Studies
Third-Party Testimonials
Vocational Placement Record Book.
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Students may be afforded additional time to complete assessments where they have not had sufficient time to adequately practice tasks as required.
Re-assessmentsAssessments
Student course fees include an initial assessment plus one resubmission of assessment tasks. If a student is still assessed as “not yet competent” for a particular subject/s then subsequent re-sits or resubmissions of assessments may incur a fee. The cost must be paid prior to the re-assessment being undertaken.
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A unique certificate number, this : This can be used to verify the authenticity of the Qualification or Statement of Attainment. Verification can be done by contacting Strategix by phone or for those issued electronically, this can be done via Strategix’s website https://strategix.edu.au/validate/.
A Watermarkwatermark
Signature
Security Seal (Diplomas).
All Qualifications/SOA’s SOAs go through quality, validity and accuracy checks to ensure:
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Strategix will meet all legislative requirements of State and Federal Governmentgovernment. Workplace Health and Safety and Workplace Relations standards will be met at all times.
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*Claim forms are the responsibility of the employer and are only applicable to New Entrant Students enrolled into a traineeship within the first 3 months of fulltime full-time or 12 months of Part part-time employment.
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