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An intervention may be required when a student is determined to be at risk of not being able to progress or complete their course due to:

• Lack of attendance as outlined in the Student Attendance Information Sheet

• Lack of progression as outlined in the Student Progress Information Sheet

• Not achieving outcomes of units or objectives of placement

• A deferral or extension of studies

• Compassionate or compelling circumstances

• Misconduct on placementor safety concerns.

Intervention Meeting

An intervention meeting is used to discuss/determine:

• What may be hindering a student’s progress and or progression

• Any compassionate or compelling circumstances that may have contributed to the student becoming at risk

• Language, literacy and numeracy support requirements

• Highlight to the student the importance of meeting progression and or attendance requirements to avoid being withdrawn from the course (international students may also be reported)

• If a student is able to complete their studies in the designated timeframe

• The best option/s for the student moving forward. Which may include an Intervention Plan, Withdrawal/Cancellation, Deferral or Extension

• Obtain any information required to develop an Intervention Plan (where applicable).

Where applicable, obtain evidence/proof of reason, refer to “Supporting Evidence Guide” section below.

Possible Outcomes of an Intervention

If, during the meeting, a deferral of enrolment is considered necessary due to compassionate or compelling circumstances, the student will be provided with the opportunity to implement it as per the Deferral Information Sheet.

If, during the meeting it is determined that the there are no compassionate or compelling reasons for the lack of attendance, or; if a student’s attendance continues to drop to 70% or less, these students will be informed of Strategix’ intent to cancel and their enrolment may be cancelled. Students may only have an opportunity to appeal if Strategix makes a determination to cancel their enrolment and their attendance is above 70%. Withdrawal/cancellations are actioned as per the Withdrawal and Cancellation Information Sheet.

Where an extension is considered it is applied with consideration to the requirements within the Student Handbook, the Training and Assessment Information Sheet and the Extension Information Sheet.

Supporting Evidence Guide

When determining whether compassionate or compelling circumstances exist, Strategix will consider documentary evidence provided to support the claim, and will keep copies of these documents in the student’s file.

The purpose of Supporting Evidence is to prove to Strategix (and the Department of Home Affairs for an international student) of any “compassionate or compelling” circumstances which have affected course attendance and or progression. “Compassionate or compelling” circumstances are generally those beyond the control of the overseas student and which have an impact upon the overseas student’s course progress or wellbeing. These could include, but are not limited to:

• Serious illness or injury, where a medical certificate states that the overseas student was unable to attend classes

• Bereavement of close family members such as parents or grandparents (where possible a death certificate should be provided)

• Major political upheaval or natural disaster in the home country requiring emergency travel and this has impacted on the overseas student’s studies; or

• A traumatic experience, which could include:

  • involvement in, or witnessing of a serious accident; or

  • witnessing or being the victim of a serious crime, and this has impacted on the overseas student (these cases should be supported by police or psychologists’ reports)

These are only some examples of what may be considered compassionate or compelling circumstances and the evidence which can be provided. Strategix will use professional judgement to assess each case on its individual merits.