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Learner Support Procedure
All students that seek to enrol into a Strategix course will be assessed for any relevant learner support needs to ensure they are prepared to enter the course. Where required, a Training and Support Plan will be developed.
Learner support needs are identified, implemented and monitored through the following:
Step | Task/Document | School | Academy | Workplace | College | International | Person Responsible |
1 | Enrolment Form |
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| Enrolment Officer |
1 | GTE Questionnaire |
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| Enrolment Officer, Trainer and Assessor |
2 | Language Literacy Numeracy Test |
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| Enrolment Officer, Trainer and Assessor |
2 | Student Questionnaire |
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| Enrolment Officer, Trainer and Assessor |
2 | Interview with student |
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| Trainer and Assessor |
3 | Learner Needs Identification |
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| Enrolment Officer |
3 | Training and Support Plan (formal) |
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| Enrolment Officer |
3 | Training and Support Plan (informal) |
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| Enrolment Officer |
4 | Support process |
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| Trainer and Assessor |
4 | Milestones/ Monitoring |
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| Trainer and Assessor |
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After the enrolment form is complete, students are quizzed verbally about their suitability to complete studies in the relevant delivery mode (online, face-to-face etc). Students are asked a number of questions about the their suitability including:
Suitability for the course (eg. Driver Operations and licencing limitations)
Suitability to participate in training and assessment activities. See Course Requirements.
GTE Questionnaire
International Students are required to complete the GTE questionnaire during the enrolment to assess their suitability to study in Australia and more specifically at Strategix. The GTE covers the assessment of the student’s current English Proficiency levels and determines if the student requires an English course prior to commencing the Vocational Education and Training (VET) course. Results can be found in the Strategix International - GTE Questionnaire (Responses).
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Language, Literacy & Numeracy Test
Students will participate in an LLN, LNA assessment or student questionnaire to identify their support requirements. Areas addressed in the LNA may include foundation skills such as:
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Each student must attempt to complete an LLN indicator included within the enrolment or induction process (online or hard copy assessment tool).
LNA ToolsLLN Indicators
Cohort | LNA Tool | Source |
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Schools | LLN Robot or Learner Needs Assessment | Online or Induction |
Academy | LLN Robot or CSPA | Online or Induction |
Workplace | LLN Robot or CSPA | Training Materials, Online or Induction |
College | Pre-requisites* and BKSB | Online |
International | Pre-requisites* and BKSB | Online |
*Detailed in individual procedure/s but may include minimum English study standards or English levelsThe following actions may be selected after the student has attempted the LLN Indicators but may include minimum English study standards or English levels
Student Questionnaire
A student questionnaire is used to determine learner barriers and support needs, education history, vocational pathway, disabilities and previous experience.
Students may also be required to meet specific course requirements - see Course Requirements section.
Student Interview
Following the completion of an LLN indicator, the trainer will, where relevant, meet with the student to review, explore and confirm the above points in the questionnaire and LLN indicator.
Learner Needs Identification
Where students are deemed as being at the appropriate LLN level, they may commence the course. See the LNA Analysis of Results section for further information. The trainer, may also, based on the above tools, deem the student suitable with support provided. For example:
The student requires further LLN assistance from the school / LLN provider
The student requires assistance during the course to help them participate in training and assessment
The student requires reasonable adjustments to the training and assessment process
The student does not require any further assistance in the course at this stage.
Training and Support Plan
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Where consistent with course requirements, students with concerns about having insufficient language, literacy and/or numeracy skills to complete the course, may be provided with adjusted course materials and assessment strategies that assist them in meeting qualification requirements through other methods.
As part of providing in-course support, trainers and administration team members must identify and monitor any additional problems that are not academic-related, including:
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Learners are provided support via their trainers, but may also contact their counsellor, course coordinator, student liaison officer or the student support officer. Alternatively, they may contact the specific support service/s independently. These services are provided at no additional cost to the student.
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