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  • The Trainer initially determines the suitability to claim withdrawns for the student (based only on the Outcome Guide on Cloud Assess, not any funding requirements):

    • Open student enrolment on Cloud Assess

    • Open each unit

    • Referring to the Unit Outcome guide, record the outcome for each unit

      • Withdrawn = Attempted or completed AT LEAST one assessment not including commencement/learner activities*
        *Please note: Attempted means the student must have started answering questions within the assessment part. Check attempt # as there may be more than one attempt in progress

      • Not Assessed = Did not undertake any of the assessments for this Unit OR only completed the Commencement Activity.

  • The Course Coordinator confirms the correct outcome has been recorded in Cloud Assess by reviewing the student’s progress in the unit and the guidelines of the Unit Outcome Guide. Withdrawn units will appear in the To Quality Check section for Review. Find by searching tag (initials of Course Coordinator e.g. AH), student name or course:

    • If correct, i.e. it meets the requirements - select Approve

    • If incorrect - select Reject, and record comment “Insufficient attendance or work completed, please result as NOT ASSESSED”

    • This automatically pushes the results through to aXcelerate as either a W or NR

  • The Course Coordinator then confirms the correct outcome has been recorded in aXcelerate, based on funding requirements - see helpful hint below

  • Set the enrolment status to ‘cancelled’. Check there is no date recorded for “Actual Completion” against the qualification.

Info

Note: Enrolment status will need to be updated prior to updating any units to NYS as aXcelerate won’t show the cancelled status as an option with a NYS unit.

  • The Course Coordinator then confirms the correct outcome has been recorded in aXcelerate, based on funding requirements - see helpful hint below

  • Course Coordinator checks attendance and/or completed commencement activities* for NR units:

    • Open student enrolment in aXcelerate and select Set All Subjects

    • Open Student Activities, access information on attendance or trainer visits for each unit:

      • If attendance is recorded or commencement activity completed, set unit as W, allocate attendance hours for that unit and set end date as the withdrawal date:

        • Example: Trainer visited site for half-day to deliver the unit, therefore allocate 4 hours for attendance for that day. Student attended class on 1 day so allocate 6 hours for that day. Note this must be a whole number, rounding up, e.g. 1.5 hours would be entered as 2 hours

      • If no attendance is recorded and no commencement activity completed, set unit as NYS and set the start and end date back to the original end date (should be future dated).

  • Course Coordinator sets hours for withdrawn units:

    • Open student enrolment in aXcelerate and select Set All Subjects

    • Select all units with sufficient evidence to W - Withdrawn (40)

      • Calculate hours of participation for each unit and record in the Hours field for applicable units:

        • Open Student Activities, access information on attendance or trainer visits for each unit. If attendance is recorded, use it to allocate attendance hours for that unit. Example: trainer visited site for half-day to deliver the unit, therefore allocate 4 hours for attendance for that day

        • If no attendance is recorded, allocate 1 hour per assessment started/completed in Cloud Assess

        • Note, this must be a whole number, rounding up, e.g. 1.5 hours would be entered as 2 hours.

    • Set the withdrawn date. The date of the withdrawn outcome must reflect either:

      • The date that the student elected to end their training. This is usually the date the request was received by Strategix (student-initiated withdrawal), or

      • The date the withdrawal was finalised (Strategix initiated withdrawal).

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