Academy Funded Students

x

x

x

x

x

x

x

Academy Fee for Service Students

x

x

x

x

x

x

x

x

College Students

x

x

x

x

x

International Students

x

x

x

x

x

x

x

Traineeships

x

x

x

x

x

x

x

Billing/Invoicing

Accounts, Admin Assistant

Collecting Payments

Accounts, Admin Assistant, Trainers

Reminder Notices

Accounts, Admin Assistant

Enrolment Cancellation

Accounts, Admin Assistant

Debt Collection

Accounts, Admin Assistant

Issued after payment

Where a student pays prior to induction

Issued prior to payment

Where a student has not paid prior to induction and/or in a fee for service arrangement

Payment Schedule

Accounts department

Payment Plan

The Party whom the payment plan has been established with

All other students

Administrative assistant

Payment Schedule

Students with a Payment Schedule are bound to the conditions in the contract, if after taking all reasonable steps to attempt to collect an overdue amount Strategix is unsuccessful in obtaining payment the student will be referred to an external Debt Collection Agency to follow up with outstanding debit.

Payment Plan

Students with a Payment Plan are bound to the conditions in the contract. After all reasonable attempt to collect any overdue amount students will be referred to an external debt collection agency.

All other students

The administrative assistant is responsible for securing the payment of overdue invoices, until they are outstanding for more than 60 days. After 60 days outstanding, the administrative assistant is to provide Accounts with a summary of collection action to date.

Domestic:

• State Funded

• Academy

• School Based

• Existing Worker

• Fee for Service

Where total fees are above $1500, students are not charged more than $1500 prior to the commencement of their course.

If the course cost to the student is more than $1500, the remainder is to be invoiced prior to the course completion date.

Domestic College (Fee for service)

In approved courses only, some students can pay fees above $1500 prior to commencement. Students who pay fees above $1500, in the event of default by Strategix will be:

• Placed into an equivalent course without having to pay any additional fees for the portion of the course they have paid in advance, or

• Refunded for all fees paid in advance over $1500 and, are

• Covered by the Australian Students Tuition Assurance Scheme.

Australian Students Tuition Assurance Scheme (ASTAS)

ASTAS only relates to student who have paid upfront fees of more than $1500. Independent Tertiary Education Council Australia (ITECA) offers tuition assurance protection to students in the event that a student is unable to complete a course as a result of the insolvency of a Registered Training Organisation (RTO). Tuition Assurance relates to that portion of a student’s tuition fees that were paid in advance of that tuition.

The Scheme offers two choices. When an RTO ceases to trade, students can request to continue their study in a comparable course with an alternative provider, or to discontinue with their studies and obtain a refund for the fees prepaid but unutilised. The ASTAS is underpinned by an Insurance Policy and all refunds are carried out in accordance with this policy.

The Insurance Policy does not provide for the full refund of all fees as at the date of payment of those fees. Rather, the policy operates based on the effluxion of time, from the commencement of your enrolment to your expected completion date.

The policy will pay out the proportion of your course fees, calculated from the date of your provider’s insolvency. That is, the proportion of unutilised fees left as at the date of insolvency.

This effectively means that if you paid 100% of your course fees in advance and are halfway through the time agreed for your course, you would receive 50% of your fees, subject to the other terms and conditions in the policy.

Domestic College (VET Student Loans)

The Department of Education has been managing the current interim tuition assurance arrangements for students with a VET Student Loan (VSL), VET FEE-HELP loan, or a FEE-HELP load through a private or TAFE higher education provider.

Both providers and students can find out more information about tuition assurance and provider closure on the Department’s website. The interim tuition assurance arrangements are currently until 31 December 2019.

International Students

International course costs can be more than $1500 and are covered by the Tuition Protection Service.

The Tuition Protection Service (TPS) will assist international students if Strategix was unable to fully deliver their course of study.

The TPS ensures that international students are able to either:

• Complete their studies in another course or with another education provider or

• Receive a refund of their unspent tuition fees.

• List here

See Funding

• SNR 3.3, 5.3 7.3

• CRICOS 2

• ESOS 2

• PIT Fee and Charges Policy

Name here

Details / Decisions: