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nameLSS - International

Additional Support for International Students

Strategix understands that life can be difficult when you are away from home and in a foreign county, so In addition to the above, International Students have free access to our Counselling Advisors which provide confidential and appropriate counselling services, carried out by a qualified, trained professional located in the International Student Campus. During your time at Strategix, we will provide you will receive:

  • Academic support

  • Emergency and health related support

  • An orientation program and induction program to help you acclimatise to your new location

  • Career and further education pathway advice and support

  • Internal systems and technical support

  • Administration support

  • Cultural support and education including language and communication

  • Employment seeking advice and support.

As well as Strategix support services being available to you, in Brisbane there is a dedicated non-Government support agency for international students based in South Bank. The Brisbane Student Hub is a free, welcoming support service for international students offering independent advice on healthcare, employment, budget management, legal services and more as well as linking students to events and activities. Their contact details is located in the Emergency Services and Support Services section of the Student Handbook.

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nameSupport/Emergency Contacts - Student Handbook

Provider

Contact Details

Support Type

National

Emergency Services

000

Emergency - For emergency and life threatening situations

Local Police (non-urgent)

131 444

Police attendance for non-urgent matters

Poisons Information Centre

131 126

Emergency - Provides advice on the management, assessment and treatment of poisonous products.

Centrelink - Services Australia

132 850

Language, Literacy and Numeracy Supplement Payments

Lifeline

13 11 14
http://www.lifeline.org.au/

24 hour crisis support and suicide prevention and mental health support services

Salvation Army

http://www.salvationarmy.org.au

Welfare - Support in a wide range of services

Kids Help Line

1800 55 1800

https://kidshelpline.com.au

Welfare - Offers 24/7 support support to individuals under 25 years old

1800 RESPECT

1800 737 732

Welfare - Sexual assault, domestic family violence counselling service

Translation Services

131 450

https://www.tisnational.gov.au/Help-using-TIS-National-services/Contact-TIS-National

Translation and Interpreting

Reading Writing Hotline

http://www.readingwritinghotline.edu.au   

1300 655 506

Reading and writing support

International Student Hotline

1300 363 079

General support

Department of Human Services

http://www.humanservices.gov.au/customer/services/centrelink/skills-for-education-and-employment  

Skills for Employment

Job Active Provider

13 62 68

https://jobsearch.gov.au/serviceproviders  

Employment opportunities

Adult Migrant English Program (AMEP)

https://immi.homeaffairs.gov.au/settling-in-australia/amep/about-the-program

Free service to help eligible migrants and humanitarian entrants learn English

Future Unlimited, Study in Australia

http://www.studyinaustralia.gov.au/

Planning departure, accessing support services, remaining visa compliant, working while studying, living costs & finding accommodation, health and safety.

Commonwealth Ombudsman

1300 362 072
International: +61 2 6276 0111

http://www.ombudsman.gov.au/about/overseas-student-ombudsman-landing-page  

Arbitration, complaints and concerns support

Queensland

Queensland Council for Adult Literacy

(07) 3878 9944

For adult members of the community to improve their literacy and numeracy skill

Brisbane Student Hub

1800 QSTUDY

https://www.studyqueensland.qld.gov.au/live-in-queensland/student-support

International student support service

New South Wales

NSW Family Services

02 9692 9999

Family and Community Services

Transport

http://www.transportnsw.info/

Public Transport

Victoria

Transport

http://www.ptv.vic.gov.au/journey

Public Transport

Western Australia

Adult Migrant English Program

1300 300 822

English language tuition

Career Centre

13 23 98

http://www.careercentre.dtwd.wa.gov.au/Pages/CareerCentre.aspx

Employment Opportunity’s

Jobs WA

https://jobs.wa.gov.au/

Employment

Library services

https://www.wa.gov.au/information-about/your-community/library-services

Study Support

Transport

https://www.wa.gov.au/information-about/your-community/transport

Public Transport

Office of Multicultural Interests

(08) 6551 8700

http://www.omi.wa.gov.au/

Community Services

Western Australian Police and Community Youth Centres

(08) 9277 4388

https://www.wapcyc.com.au

Youth Support

South Australia

Jobs SA

https://iworkfor.sa.gov.au

Employment Opportunity’s

Immigration South Australia

+61 (8) 8303 2420

http://www.migration.sa.gov.au/

Employment Opportunity’s, Information sessions

Community Support Services

https://www.sa.gov.au/topics/community-support

Community Support Services

Child and Family Welfare Association of SA

08 8305 4213

http://www.childandfamily-sa.org.au/

Child and Family Welfare

Adelaide Metro

1300 555 727

https://www.adelaidemetro.com.au/

Public Transport

ACT

Libraries

http://www.library.act.gov.au

Study Support

Community Services

http://www.communityservices.act.gov.au/ocyfs

Community Services

Belconnen Community Service

02 6207 2427
http://www.bcsact.com.au/

Housing, Disability support, Youth and Family Support, Childcare, Community Centre

Transport

http://www.transport.act.gov.au/

Public Transport

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