Page Comparison

Duplicate Enrolment across RTO's

This error will occur where:

• The student has already successfully completed the same unit of competency/module with another RTO

To fix:

• Apply any Credit Transfers wherever possible, if we have the supporting evidence according to the Credit Transfer Policy and Procedure

• If you cannot report the unit as a Credit Transfer due to insufficient evidence, the error will remain on the report and will need to be followed up until we can obtain it

Duplicate Enrolment within lodgement

This error will occur where:

• The student has already successfully completed the same unit of competency/module with Strategix

To fix:

• Check enrolment/s, and confirm why we are reporting more than one of the same unit of competency

• Apply any Credit Transfers wherever possible

• Remove any comptencies accidentally pushed through from learner portal/ any comptencies not required

The Outcome Code is 05 or 105 and the enrolment end date has past but is less than 28 days before the lodgement date.

This error will occur where:

• The unit is currently reporting as P+E - Participating but studies not finished (with evidence) (5) or NoSt - Not yet started (105), with an Activity End Date less than 28 days before the lodgement date.

  • The End Date for units that have not yet started (Outcome Code 105) should be reported as the last day of the month that the enrolment is most likely to finish (the correct enrolment end date should be reported in subsequent submissions when the actual end date is known)

  • The End Date for units that have started (Outcome Code 05) should be reported with an End Date after the lodgement date

To fix:

• Review enrolment and unit outcomes

• Update Activity End Dates to a future date

Out of Commencing Period Error

This error will occur where:

• The Activity Start Date for the enrolment is after the Student Commencing Start - End Date period in the CPS Contractual Details (found on TAMS)

To fix:

• Review Start Date

• Review which CPS has been applied to ensure it is the correct one

• Check with the Quality team if unsure

Enrolment End Date is before the Enrolment Start Date

This error will occur where:

• The Activity End Date is before the Activity Start Date

To fix:

• Review enrolment and unit outcomes, check Student Log for enrolment history to see what change has been made

• Update Activity End Date or Activity Start Date accordingly

Reported UoC End Date is greater than CPS Training Activity End Date

This error will occur where:

• The Activity End Date is after the CPS end date

To fix:

• Let the Quality team know

• Refer to the Training Activity End Date in the Contractual Details (found on TAMS > Contracts > My Contracts > Open CPS)

• If an extension of the end date is required, a Variation must be submitted to request one. Refer to the Business Rules - extension must be requested at least a month before the CPS end date.

UoC/Module Hours do not match the hours as defined by STARS

This error will occur where:

• The nominal hours in aXcelerate for a unit don’t match the expected/standard nominal hours for that unit. (Expected/standard nominal hours can be different in different states, e.g. WA have their own nominal hours.)

To fix:

• In aXcelerate, go to Courses - Subjects

• Search unit code in question and click on the unit name

• Ensure the correct number has been entered in the ‘Nominal Hours’ field. If the error relates to a state that has it’s own nominal hours, e.g. WA, follow the steps below:

  • Next to the ‘Nominal Hours' field click 'Add Overrides’

  • From the dropdown select the relevant state option, enter the nominal hours according that state’s nominal hours list

  • Click ‘Add’, then click ‘Done’

  • Click the orange ‘Submit’ button.

*STARS stands for Student Training Activity Reporting System