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OVERVIEW

Table of Contents

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Status

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titleCURRENT

Classification*

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titleINTERNAL

Department

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titleALL

Review

Notes

*See Information classification policy

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Excerpt
nameTraining and Assessment - Student Information

During your time with us, you will participate in training and assessment. Through the training, you will gain knowledge and skills relevant to the qualification in which you are enrolled. Dependent upon Depending on which qualification you are undertaking, during the assessment process you may be required to perform hands-on tasks/assessments, complete assessment books, attend vocational placement, participate in role-plays, etc.

To gain competency for a subject, you are required to provide all necessary documentation and evidence as instructed by Strategix and complete activities in the suggested timeframes.

The Training and Assessment Process

At Strategix we ensure the training and assessment of all students is fair and non-discriminatory. We ensure the Principles of Assessment (including: fairness, flexibility, validity and reliability) and the Rules of Evidence (including; validity, sufficiency, currency and authenticity) are part of our assessment system and followed at all times.

There are four main steps included in the Training and Assessment Process:

  1. Enrolment

  2. Develop a Training Plan

  3. Training and Assessment Activities

  4. Completion and Qualification

1. Enrolment

The first step in your assessment journey with Strategix happens during your enrolment. During this stage we identify:

  • Your suitability for the course and if you require any additional support and

  • If you will require any Credit credit transfers or recognition of prior learning once enrolled.

2. Develop a Training Plan

A training plan is a formal document that outlines how, when and where training and assessment will occur. It can be used as a guide to monitor your progress towards the achievement of achieving the qualification. Once developed, the training plan is signed off by your trainer/assessor, your supervisor/employer (if applicable) and yourself.

Training plans are reviewed on a regular basis regularly throughout the course of study to ensure the effectiveness and validity of the subject selection and monitor the progress of your qualification. The reviews are generally completed every 2 – 4 months, depending on the funding source, contract requirements, client requirements and student progress.

3. Training and Assessment Activities

Training (Delivery)

The most important part of your time spent with us is your participation in training and education, without it, you will not be prepared for, or able to, undertake your assessments. Prior to, and in preparation for assessment, Strategix will provide you with all required learning materials and training.

As a learner, you will have a Training Plan or course schedule which that outlines how, when and where training and assessment will occur during your course. Your Training Plan includes the minimum learning you require required to be ready to participate in your assessment/s. During your course, the training you will participate in may include:

  • Scheduled contact hours:

    • Face-to-face classes

    • Course-related information sessions

    • Supervised study sessions

    • Mandatory and supervised work-based training (Vocational Placement)

    • Assessment sessions

    • Online tutorials (domestic students).

  • Self-paced study.

You must prepare yourself for your assessment by attending any education facilities (if applicable) and accessing the learner guides, resources and equipment.

Where applicable, Strategix ensures all resources, items, locations and facilities are available to you and/or are ready for your use during the assessment period. Please note: If Vocational Placement is part of your course, it is your responsibility to organise your own placement host. Prior to assessment, your trainer will inform you of the assessment requirements and expectations, and provide you with your assessment materials.

We will ensure that an effective learning environment is maintained at all times. The environment will be characterised by:

  • An effective training-learning relationship and rapport between workplace trainer/assessors and students

  • Teamwork, communication, feedback and cooperation between all involved

  • Openness, honesty, trust, respect and supportiveness

  • Sufficient time to practice and understand the content of the course

  • Quality training and assessment materials

  • Appropriate facilities, equipment and resources

  • Flexibility in training and assessment methods to meet your needs

  • Ensuring all trainers have the requisite training and technical skills, experience and attitudes

  • Consultation with industry regularly to ensure that:

    • Our training and assessment continues to meet industry needs and standards

    • Materials and strategies are aligned with industry through consultation with companies, industry associations and government

    • Our trainers’ experience is current through participation in industry release programs.

Assessment

In line with competency-based training methodology, assessments will be are progressive, with an emphasis on demonstrating competence and practical application of skills and knowledge. How you will be are assessed and what the assessor will be is looking for will be made clear to you at the beginning of each subject. Assessment due dates are communicated by the trainer/facilitator where required. You must ensure you keep copies of all assessment tasks as you may be required to resubmit at a future date.

When it comes time to complete your assessments, you must demonstrate competence by successfully meeting the requirements of each assessment to an acceptable level. You may encounter a range of assessment methods, such as:

Method

Instructions/Guide

Short Answer Questions

These are knowledge-based questions which are to be completed on the assessment tool provided. You may either provide brief or detailed responses, answer with multiple choice or by filling in a form.

For Short Answer Questions:

  • You may use the learning materials or other information sources (open book) to help you formulate your responses/answer

  • Follow any specific instructions given in the questions

  • Make sure you attempt all questions before submitting the assessment

  • If all questions are not completed satisfactorily, you will receive another attempt.

Case Studies

Case studies are knowledge - and/or skills-based questions. This assessment method requires you to analyse a case study and answer a series of questions and/or complete workplace forms.

For Case Study Questions:

  • You may use the learning materials or other information sources (open book) to help you formulate your responses/answer

  • Make sure you attempt all questions before submitting the assessment

  • Once submitted, you will not be able to edit your responses

  • If all questions are not completed satisfactorily, you will receive another attempt.

Skills Observations - Simulated or Workplace-Based

Skills observations are practical tasks that the assessor must observe you performing in a simulated or actual workplace. A simulated workplace is an environment that reflects real workplace conditions. An actual workplace is a location where the student is currently working or completing vocational placement in or a location that currently operates in the relevant industry.

For skills observations:

  • Read all instructions and requirements of the skills observation before you begin. This will include any tasks you will be required to complete, any resources and equipment you must have access to, as well as any time constraints

  • Your assessor will observe your performance of the required skills

  • If all skills or tasks are not performed satisfactorily, you will be given another attempt.

Projects

Projects are knowledge and/or skills-based tasks or questions. You will be required to research and analyse information to complete the tasks/questions and/or complete workplace forms. The instructions outlining what you need to do are included at the start of the assessment.

For a Project:

  • You may use the learning materials or other information sources (open book) to help you with the project (make sure you reference all sources)

  • Make sure you read all instructions and requirements of the project before you begin

  • You may need access to specific software as outlined in the assessment task and a computer or laptop

  • Once submitted, you will not be able to edit your responses

  • If all questions and/or tasks are not completed satisfactorily, you will receive another attempt.

Role Plays

Role plays are practical tasks based on a scenario that the assessor must observe you performing. Role plays are performed in a simulated workplace environment that meet assessment conditions.

For Role Plays:

  • Make sure you read all instructions and requirements of the role play before you begin. This will include any tasks you will be required to complete, any resources and equipment you must have access to, as well as any time constraints

  • You will be assigned a role to perform and others may be needed to perform other roles

  • Your assessor will observe your performance of the required skills

  • If all skills or tasks are not performed satisfactorily, you will be given a second attempt.

Work Skills Verification

The Work Skills Verification Form gathers information from your supervisor, mentor or another suitable person, to verify that you can apply the workplace skills and knowledge required to complete the subject.

For Work Skills Verification:

  • Make sure you read all the tasks and instructions before you begin

  • You must give the form to your supervisor/mentor to complete

  • You must arrange a time with you supervisor/mentor to ensure that they can observe you performing the task in the workplace

  • Once submitted, you will not be able to edit your responses

  • If the form is not completed satisfactorily, you will receive another attempt.

The Work Skills Verification Form must be completed by a person who has suitable knowledge of the subject being performed.

Vocational Placement

Vocational Placement (VP) is the mandated workplace placement. It includes specific work tasks/activities that must be completed in an actual workplace, not in a simulated environment. Employed students may complete the VP assessment activities within their workplace as part of their usual tasks and role.

For your VP:

  • Make sure you read all the tasks and instructions before you begin

  • You must complete all the tasks as outlined in the project and task log. Ensure you use all the information provided

  • You must have access to any required equipment and documents to complete the tasks

  • You may use any information source to help you work out your responses

  • Each response must meet specific VP requirements to be deemed satisfactory.

For more information on VP, please refer to the Vocational Placement Student Guide. For information regarding the rights of a Vocational Placement student, access the Fair Work website.

Recognition of Prior Learning (RPL)

In order to To apply for RPL, you need to:

  • Notify us of your desire to apply for RPL during enrolment

  • Read through the RPL Information Sheet and complete the skills test – this will help you identify if you are able to provide sufficient evidence and/or if you feel you can meet the RPL conditions before you are taken through the RPL assessment process

  • Provide payment for RPL (if not funded) – After which you will receive the RPL Kit

  • Obtain and submit all supporting evidence along with your RPL Kit to Strategix and wait for it to be assessed. The assessment process will be completed in line with the “Marking Assessments” section of this guide.

Credit Transfers (CT)

In order to To apply for CT, you need to:

  • Notify us of your desire to apply for CT during enrolment

  • Provide us with a copy of your Qualification, Statement of Attainment or USI Transcript. Strategix will verify the authenticity of the evidence provided

  • Refer to the Credit Transfer Policy and Procedure for more information.

When formulating your responses and/or participating in your assessment activities, you need to be sure that you respond in a way that matches the level of the course you are undertaking. For example, if you are undertaking a Diploma diploma-level qualification, your responses to questions would require more detail and be held to a higher standard than responses to questions in a Certificate certificate III qualification. Your learning and assessment material will drive your responses and if you do not quite meet response requirements, the assessor will provide feedback and allow you to attempt the question again.

Many elements of your training and assessment with Strategix will be through the use of electronic means (enrolment form, learning materials and assessment materials/methods), therefore it is important for students to have sound computer skills. On the campus and at schools, students will have can access to devices to complete their assessments. When studying online, students must have a suitable device to complete their course.

Marking Assessments

Before an assessor will mark your assessment/s you must have, where applicable:

  • Completed all assessment parts

  • Provided all required evidence, ie.eg. attachments, templates, vocational placement record books, etc.

  • Securely attached any paper attachments to the assessment tool and labelled with at least your name and the subject code and name

  • Recorded all responses, including verbal responses recorded by the assessor where applicable

  • For observations, recorded assessment conditions

  • Signed all areas requiring signatures (yours or your mentor/supervisor)

  • Correctly recorded any dates.

When marking your assessments, the assessor will follow a marking guide that contains a range of model answers and set requirements for student responses to questions. This ensures your assessment is marked fairly and consistently.

Assessment may take up to 14 days to be marked.

Assessment Outcome

You can only gain competence (or pass) in a subject once all assessment parts for that subject are marked as satisfactory. You can see your course progress through the assessment platform (electronic) or through your Record Book (paper-based).

If you withdraw, or your enrolment is cancelled, you cannot be awarded a final outcome for any subject that has outstanding assessment parts or failed attempts.

Working with Children Check and Police Check

Some courses require students to perform a Working with Children Check (Blue Card in Qld) or a National Police Check to participate in the Vocational Placement component of the course. Please note, that by signing the Blue Card Application Form you are consenting consent to the screening process. It is an offence for a ‘disqualified person’ to sign a blue card application form or renewal form.

To assist the student, applications may be submitted on the student’s behalf, all results and outcomes of the checks will remain confidential.

4. Completion and Qualification

Once you have been deemed competent in all relevant subjects and your Training Record Book, Assessment Book or assessments have been signed off, you have completed the qualification. You will receive your certificate from Strategix within 30 days of completion and finalisation of payment.

Student Handbook

...

nameTraining and Assessment Student Handbook

During your time with us, you will participate in both training and assessment.

Training

The important part of your time spent with us is your participation in training and education, without it, you will not be prepared for or able to complete your course. Training may include:

  • Face to face classes

  • Course-related information sessions

  • Supervised study sessions

  • Mandatory and supervised work-based training (Vocational Placement)

  • Assessment sessions

  • Online tutorials (domestic students)

  • Self-paced study.

Assessment

In line with competency-based training methodology, assessments will be progressive, with an emphasis on demonstrating competence and practical application of skills and knowledge. How you will be assessed and what the assessor will be looking for will be made clear to you at the beginning of each subject. Assessment due dates are communicated by the trainer/facilitator where required. You must ensure you keep copies of all assessment tasks as you may be required to resubmit at a future date.

When it comes time to complete your assessments, you must demonstrate competence by successfully meeting the requirements of each assessment. Assessment methods include:

...

Method

...

Description

...

Short Answer Questions

...

These are knowledge-based questions and may require a brief response, multiple choice selection, matching quiz or filling in a form.

...

Case Studies

...

This requires you to analyse a case study and answer a series of questions and/or complete workplace forms.

...

Skills Observations

...

These are practical tasks that the assessor must observe you performing in a simulated or actual workplace.

...

Projects

...

These are knowledge and/or skills-based tasks or questions. You will be required to research and analyse information to complete the tasks/questions and/or complete workplace forms.

...

Role Plays

...

These are practical tasks, usually a simulated conversation/situation based on a scenario that the assessor must observe you performing.

...

Work Skills Verification Forms

...

These gather information from your supervisor, mentor or another suitable person, to verify that you can apply the workplace skills and knowledge required to complete the subject.

...

Vocational Placement (VP)

...

VP refers to mandated workplace placement. It includes specific work tasks/activities that must be completed in an actual workplace, not in a simulated environment. Employed students may complete the VP assessment activities within their workplace as part of their usual tasks and role.

Your learning and assessment materials will drive your responses and if you do not quite meet response requirements, the assessor will provide feedback and allow you to attempt the question again.

Many elements of your training and assessment with Strategix will be through the use of electronic means (enrolment form, learning materials and assessment materials/methods), therefore it is important for students to have sound computer skills. On the campus and at schools, students will have access to devices to complete their assessments. When studying online, students must have a suitable device to complete their course.

Marking Assessments

When marking your assessments, the assessor will follow a marking guide that contains a range of model answers and set requirements for student responses to questions. This ensures your assessment is marked fairly and consistently.

Assessment may take up to 14 days to be marked.

Assessment Outcome

You can only gain competence (or pass) in a subject once all assessment parts for that subject are marked as satisfactory. You can see your course progress through the assessment platform (electronic) or through your Record Book (paper-based). If you withdraw, or your enrolment is cancelled, you cannot be awarded a final outcome for any subject that has outstanding assessment parts or failed attempts.

Completion and Qualification

Once you have been deemed competent in all relevant subjects and your Training Record Book, Assessment Book or assessments have been signed off, you have completed the qualification. You will receive your certificate from Strategix within 30 days of completion and finalisation of payment.

- Re-Assessment

Excerpt
nameRe-assessment - Student Handbook

If, after being assessed, the assessor has determined that you have not met the assessment requirements for any part of the assessment, the assessor will mark that part of the assessment as not satisfactory. At this time, you will be given retraining and an opportunity to re-attempt the assessment part. This will continue to happen through each subsequent unsatisfactory outcome.

If this happens, you must work with the trainer on any re-training and rectify and resubmit the assessment as soon as possible. Practical assessments are to be re-scheduled and re-assessed appropriately. If you are not satisfied with the assessment outcome and wish to challenge the result, you have a right to appeal and request a re-assessment of the assessment. Refer to the Complaints and Appeals Information Sheet for further information.

Student course fees include an initial assessment plus one resubmission of assessment tasks. If a student is still assessed as “not yet competent” for a particular subject/s then subsequent re-sits or resubmissions of assessments may incur a fee. The cost must be paid prior to the re-assessment being undertaken.

...

Training and Assessment Procedure

Steps

Person Responsible

1

Prepare for Assessment

Assessor

2

Release Assessment

Assessor, Admin

3

Complete Assessment

Assessor, Student

4

Assessing Outcomes

Assessor

5

Feedback

Assessor, Student

6

Award Assessment Outcome

Assessor, Assessment system

Prepare for Assessment

During the Assessment Process, several parties must ensure students are sufficiently prepared for the assessment and given every possible opportunity to achieve a result. These parties include:

...

  • Workplace – Paper and Strategix Assess App. or Strategix eLearning Portal

  • Campus – Strategix Assess App

  • Online – Strategix eLearning Portal

  • Schools – Strategix Assess App.

Delivery Method

Process

Strategix Assess App

Students enrolled into Cloud Assess by admin and sent information on how to login via email. Trainers release assessment to student through assigned classes on Cloud Assess.

Strategix eLearning Portal

Students are enrolled into a course and sent information on how to login to Moodle via email. Students are given access to a set UoC of study. Assessment is only released to student after they agree to the assessment guidelines displayed on this platform.

Paper

Students given a paper copy of the assessment.

Complete Assessment

Assessors are responsible to ensure:

...

Prior to marking an assessment, assessors must check the following:

Item

Detail

Enrolment status

  • Is the student’s Enrolment/status ‘In Progress’?

  • If the enrolment status is set to anything other than “In Progress”, the assessment must not be marked.

  • Is the enrolment current?

  • Enrolment has not expired, indicated by the ‘Expected Completion Date’.

Assessment Completion

Once an assessment has been received the assessor must validate the submission:

  • All assessment parts are completed,

  • All required evidence has been provided/received (attachments, templates, vocational placement record books, etc.),

  • Paper attachments are attached securely to the assessment tool and labelled with at least the student’s name and subject code,

  • All responses are recorded by the student,

  • Assessment conditions are recorded where appropriate (observations),

  • All areas requiring student or mentor/supervisor signatures have been signed,

  • Dates have been recorded correctly.

Resources

Correct Marking Guide available. These are either found in the Assessment App, online learning system or on aXcelerate dependent on the course being delivered.

When marking or determining competence the marker/assessor must consider all the methodology relating to each UoC and assessment part. Competence is only achieved when an individual meets all the assessment requirements in accordance with the following principles and methodologies:

...

  • Feedback can be both formal and informal:

    • Informal feedback includes discussions and the re-training process in practical or observation assessment types. It may be utilised for knowledge tests, or in Reasonable Adjustment situations as well, however, the assessment platforms provide the opportunity to provide written and more formal feedback in those situations

    • Formal Feedback may be provided via correspondence (SMS, email, telephone, online session) or by using the online assessment platforms capabilities (notes or comments sections). The feedback should be labelled by the attempt number the student has submitted.

  • Feedback should be used to:

    • Facilitate further learning

    • Relate to the topic and desired outcome (what are the benefits to this section)

    • Provide feedback to students concerning their own progress, clarifying for the student what he or she needs to do to improve, extend or enhance learning

    • Diagnose student's needs or barriers to learning and help inform necessary changes to the teaching/assessment process

  • When formulating feedback, assessors should ask themselves:

    • What is the desired outcome of the assessment and does the student understand that?

    • What is the experience and educational background of the learner?

    • How can the student correct their response or performance?

    • Does the student need to be retrained or just supplied directions to the correct information?

    • Can the student access the information, coaching or training independently or do you need to arrange a further time and access to materials and resources?

  • Feedback should be:

Attribute

Guidance

Timely

Give feedback as close as possible to the event. Marking standards dictate assessments should be marked within the specified timeframes, this is one reason why.

Concise

The first hurdle for the student is to understand the message. If they do not, feedback is almost certain to be ineffective. Address each question or assessment part individually and provide clear and concise information for the student.

For example: “Attempt 1, Q5 – Please review your response. Information is contained in the learner guide from P3-5.”

In an appropriate setting

Positive feedback can be effective when given in an open classroom in front of peers. Negative feedback (constructive criticism) should only be given in a private and confidential setting.

Specific

Don’t provide vague or generalised praise or criticism, it is difficult to act upon. Be specific and the student will know what to do. Adopt a straightforward manner, be clear and give examples where possible.

Remembering that if feedback is given in a language, they are not familiar with, they may not connect it. Because trainers and assessors have experience and knowledge which the student sometimes lacks, it can often be assumed that they have already developed an appropriate vocabulary and will be able to see where and how the message applies to their training and assessment.

Warning

Students are not to be given the required responses to assessments.

Constructive

Provide feedback that focuses on the positive. Avoid dampening positive feedback by qualifying it with a negative statement (“You did well in choosing the correct responses for Q1 - 8, but ...”).

For constructive criticism, talk in terms of what can be improved, rather than what is wrong. Ask the supervisee for a self-assessment of their performance. Try to provide feedback in the form of solutions and advice. Also, if the student makes an error, feedback needs to clear.

Award Assessment Outcome

Once an assessment has been marked and determined as satisfactory, depending upon the assessment method, the outcome is to be awarded as follows:

Delivery Method

Process

Strategix Assess App (Cloud Assess)

Once an assessment part/activity has been marked as satisfactory, the results are added to the UoC. Once all parts are un/successfully completed, the assessor will award and outcome at the UoC level. This outcome is then pushed through to the student’s profile on aXcelerate. Any assessments parts or UoC’s that do not pass the preset validation/s or are allocated as a Review are held to be manually reviewed. Examples of reviewable situations:

  • Assessment part marked as Satisfactory, but has incorrect or incomplete responses allocated

  • UoC marked as Competent, but have incomplete or unsatisfactory assessment parts.

Reviewable UoC outcomes include:

  • Not Competent

  • Withdrawn

  • Not Assessed

  • Cancelled.

Strategix eLearning Portal

When all the required assessments for a unit of competency have been marked as satisfactory by the assessor, the unit is awarded a Competent Outcome. This outcome is then pushed through to the student’s profile on aXcelerate.

Paper

Upon receiving the completed assessment, the administration assistant must ensure:

  • The student’s enrolment details are correct

  • There are no missing or unmarked responses

  • All areas requiring dates and signatures are complete

  • The subject being entered is correct

  • The result being entered is correct.

The administrative assistant enters the result in aXcelerate, once all the above points have been checked.

Records of assessment will be archived in line with legislative requirements as referenced and set out in the Student Records Management Policy.

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Info

STANDARDS AND REGULATORY REQUIREMENTS

Authority

  • List here

See Funding

Regulatory Documents

  • SNR 1.1, 1.3 - 1.5, 1.7 - 1.9, 1.13 - 1.16, 3.6, 5.2,

  • S&S 13.1, 14, 16, 17.8

  • SC 7

  • SAS 4

  • QLD U/C 4

List the Contract, audit evidence requirements, standards etc. and the applicable section or clause from each document

Approved By

Name here

Details / Decisions:

...