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Table of Contents

Table of Contents
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Page Properties
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Status

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Status

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DRAFT

Green

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titleCURRENT

Classification*

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Status

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PUBLIC

Department

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titleINTERNAL

Department

Status
colourGreen
titleALL

Review

Notes

This public facing section needs to be updated and reworded for the student area. Update link on the website (international area).

To be reviewed when international reviewed to confirm definitions of at risk, high risk and unsatisfactory course progress.

*See Information classification policy

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Excerpt
nameCircumstances

The progression requirements may be adjusted in some circumstances, including but not limited to:

  • Exceptional circumstances

  • Compassionate or compelling grounds, for example, but not limited to:

    • Serious illness or injury with a medical certificate produced

    • Immediate family illness or bereavement again with documentation produced

    • Natural disaster

    • Mental trauma

    • Being the victim of a serious crime.

  • Due to an Intervention a Progression Plan

  • An approved deferral or suspension

  • Credit Transfer and/or Recognition of Prior Learning (RPL).

Satisfactory Course Progress

Excerpt
nameCourse progress

Satisfactory Course Progress

Students must satisfactorily complete 100% of learner and assessment activities by the end of the Unit of Study (UoS) or assessment due date in order to maintain satisfactory course progress.

...

*High-Risk International students who fail to follow the Intervention Progression Plan for consecutive units of study will receive an Intention to Report email.

...

(Completed subjects / Course requirements) = Course progressProgress

For example:

Completed Subjects*

Required Subjects

Course Progress

Risk Rating

3

6

50%

High

UoS1 = 3 + UoS2 = 4

UoS1 = 5 + UoS2 = 6

63%

High

UoS1 = 4 + UoS = 5

UoS1 = 5 + UoS = 6

81%

Low

5

5

100%

Not at risk

...

Excerpt
nameRisk

Low-Risk students receive an email to notify them of their outstanding assessments parts from the trainer. The email will outline what is required by the student in order to catch up and in what timeframe it is expected to be accomplished by. Refer to the Attendance and Progression Action Guide for further instructions.

High-Risk students are to receive an Intervention Progression Meeting Request email inviting them to attend a meeting to discuss anything which may be hindering their studies and to initiate an Intervention a Progression Plan or discuss a possible suspension of studies.

Refer to the Attendance and Progression Action Guide /wiki/spaces/QD/pages/3039166631 for further instructions.

...

Excerpt
nameconsequences

High-risk students who fail to follow the Intervention Progression Plan and meet any requirements outlined in the meeting (for two consecutive units of study) are deemed as making Unsatisfactory Course Progress. For international students, unsatisfactory progression is a breach of their visa conditions.

A student, who was at-risk in a unit of study who is able to meet the requirements of the Progress Support email or Intervention Progression Plan by the due date will no longer be considered at risk.

...

Steps

Person Responsible

1

Recording/Monitoring Course Progress

Trainer/Assessor, Administrative Assistant

2

Meetings and Intervention Strategy

Trainer/Assessor, Management

3

Post Intervention Progression Meeting - Ongoing Monitoring

Trainer/Assessor, Management

4

Appeals and Withdrawal

Trainer/Assessor, Management

5

Reporting Student (International Students only)

Student Liaison Officer, Management

...

If the course progress equals 100% percent, the student is on track.

Risk Rating

Email to Send

Low Risk

Progression Support

High Risk

Intervention Progression Meeting Request

Unresolved Low Risk + Low Risk

Progression Support

Unresolved Low Risk + High Risk

Intervention Progression Meeting Request

Unresolved High Risk + Low Risk

Progression Support

Unresolved High Risk + High Risk

Intervention Progression Meeting Request

x2 consecutive unresolved High Risks

Cancellation Warning (Domestic) or Intention to Report (International)

Any students identified as being a low risk, are to be sent a Progression Support email. The email contains a reminder of progression requirements and outlines what the student is required to complete and by what date or requests the student to attend an Intervention a Progression Meeting to formally address any concerns. The email is sent via aXcelerate by the trainer/assessor and academy/college manager.

Students who receive a Progression Support email are expected to meet the requirements outlined in the email and continue with their normal course progress requirements as per Step 3 - Post Intervention Progression Meeting - Ongoing Monitoring of this procedure. Where applicable, these students skip Step 2 - Intervention Progression Strategy.

Any students determined to be high risk will receive an Intervention a Meeting Request email and are expected to progress through step 2 of this procedure prior to moving on to step 3. In addition to the requirements outlined in the intervention meeting, they must continue with their normal course progress requirements for each unit of study (unless a suspension of studies is required).

Meetings and

...

Progression Strategy

Where required, the Trainer will issue a request for an Intervention a Progression Meeting to formalise the process and actions required by the student to either ‘Catch-up’ or return for further training and assessment assistance. Refer to the Student Progression Intervention Policy and Procedure for full instructions.

Post

...

Progression Meeting - Ongoing Monitoring

After receiving a Progression Support email or an Intervention a Progression Meeting, it is the student’s responsibility to:

  • Follow the Intervention Progression Plan, which may include attending additional catch-up days

  • Continue to maintain acceptable course progression

  • Follow through on any assistance offered

  • Maintain contact with the trainer to monitor/discuss ongoing progression if there are any ongoing concerns.

Once the timeframe specified in the Progression Support email or the Intervention Progression Plan has passed or the student catches up with the required assessment/s (whichever comes first), the trainer determines the outcome of the intervention and follows the required action:

Outcome of Students Progress

Action Required

Subsequent Actions

Resolved Low or High Risk

‘Catch-up’ or Intervention Progression Plan completed and no further action required.

Extension*

Unresolved Low Risk

Process continues as per Step 1.

Extension*

Unresolved High Risk

See Attendance and Progression Action Guide /wiki/spaces/QD/pages/3039166631

Cancelling or Reporting**

x2 consecutive unresolved High Risks

Cancellation Warning (Domestic) or Intention to Report (International)**

Cancelling or Reporting**

*Extension: If a student has met the requirements of the Intervention Progression Plan but still requires more time, they may be eligible for an extension. Extensions are applied as per the student handbook and the Training and Assessment Policy and Procedure. Refer to the information below for further information on international students and extensions.

Expand
titleEffects of an Extension for an International Student

Effects of an Extension for an International Student

Extensions are applied as per the Student Handbook. Where an extension involves an international student, the CoE will be affected. The decision to extend a CoE is determined on a case-by-case basis and may require a new student visa.

A course/enrolment duration can only be extended for an international student if:

  • The assessment shows that there are compassionate or compelling circumstances and there is evidence to support this assessment

  • Strategix has implemented, or Strategix is in the process of implementing, an Intervention a Progression Plan for the international student who is at risk of not meeting course progress requirements

  • An approved deferral or suspension of the international student’s enrolment has occurred.

In the likelihood that an extension is granted and the student’s visa expiry date is prior to completion of the course, the DoS must inform the student by email and verbally that they will need to apply for a new Student visa (subclass 500) to complete their study. More information about the Student visa (subclass 500) is available on the Department of Home Affairs website https://immi.homeaffairs.gov.au/visas.

Any changes to the duration of their course are recorded on the student's file and the DIBP will be notified through PRISMS.

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