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OVERVIEW

Table of Contents

Table of Contents
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Page Properties
idStatus

Status

Status
colourGreen
titleCURRENT

Classification*

Status
colourBlue
titleINTERNAL

Department

Status
colourGreen
titleALL

Review

Mar

Notes

*See Information classification policy

...

*Please enquire for course availability

Workplace Delivery

Please enquire for course availability

Workplace Delivery

Course delivered on the job as face-2-face or online.

Excerpt
nameC3G

Co-Contribution Fees

Students receiving funding under the Certificate 3 Guarantee program must contribute towards the cost of their course/training. The co-contribution fees differ for each course; refer to the following table/s for pricing.

Please note, pricing may be different for delivery methods (online, campus and workplace). The price tables detail the fees and charges due prior to any outcome being reported. Fees are always rounded down.

Fees are broken down to a unit level so students can calculate the cost of their course accurately when they have Credit Transfers* applied.

Fees may be paid on your behalf by an employer or another third party (but not by Strategix). If you are required to pay fees personally you will be given a payment advice that details the total amount due and a payment schedule.

Fees are calculated by Course Fee – Credit Transfers = Total due. The fee for a Credit Transferred unit is calculated by dividing the Course Fee by the number of units, to give the cost per unit (i.e. Course Fee ÷ No. of units = cost per unit).

Info

Example: If a course fee is $20 and the qualification contains 13 units and the student has 3 Credit Transfers, the course fees will be calculated as follows:

Work out the Credit Transfers first:
Course Fee ÷ No. of units = cost per unit
$20 ÷ 13 = $1.53 per unit

There a 3 units that are being credit transferred:
$1.53 x 3 = $4.59

New Course Fee:
Original Course Fee – Credit Transfers = Course Fee
$20 – $4.59 = $15.41 

*Credit transfers must be supported by a copy of the certificate, statement of attainment or USI transcript.

Students have the option of choosing multiple methods to pay for their course fees (i.e. eftpos, in person, over the phone), refer to the Fees and Charges Information Sheet for more details.

Concession

A student may access concessional pricing as follows:

  • The Student holds a Health Care concession card or Pensioner concession card issued under Commonwealth law, or is the partner or a dependant of a person who holds a Health Care concession card or Pensioner concession card, and is named on the card; or

  • The Student issues Strategix with an official form under Commonwealth law confirming that the Student, his or her partner or the person of whom the Student is a dependant, is entitled to concessions under a Health Care or Pensioner concession card; or

  • The Student is an Aboriginal and Torres Strait Islander person. Acceptable evidence is as stated on the AVETMISS VET Enrolment Form.

  • The student is a school student and is enrolled in a VETiS program (may include young people in Detention)

  • The student Student has a disability, (documented evidence from a medical practitioner must be provided)

  • The student Student is an adult prisoner (evidence to be provided)

  • The Student holds a Department of Veterans’ Affairs (DVA) Card.

Delivery and Fee

Campus Delivery (Face-2-Face)

Students must attend the nominated days / weeks at a Strategix venue and Vocational Placement where required.

Qualification Code

Qualification Name

Non-Concession

Concession

Co-Contribution Fee

Cost Per Unit

Co-Contribution Fee

Cost Per Unit

*BSB30120

Cert III in Business

$50

$3.84

$20

$1.54

CHC30121

Cert III in Early Childhood Education and Care

$50

$2.94

$20

$1.17

CHC32015

Cert III in Community Services

$50

$4.16

$20

$1.66

CHC33015CHC33021

Cert III in Individual Support (Ageing )

$50

$3.84

$20

$1.53

CHC33015

Cert III in Individual Support (and Disability)

$50

$3.8433

$20

$1.5333

FBP3012123FBP30121

Cert III in Food Processing

$50

$2.94

$20

$1.17

SIT30616SIT30622

Cert III lll in Hospitality

$50

$3.33

$20

$1.33

*SIR30216

Cert III in Retail

$50

$3.84

$20

$1.53

*TLI30321

Cert III in Supply Chain Operations

$1,100

$79

$1,050

$75

TLI31222

Cert III in Driving Operations

$100

$6.66

$50

$3.33

HLT33115

Cert III in Health Services Assistance

$50

$3.33

$20

$1.33

MSM30116

Cert III in Process Manufacturing*

$50

$2.38

$20

$0.95

CHC30221

Cert III in School Based Education Support

$50

$3.33

$20

$1.33

*Please enquire for course availability

Online Delivery

Course delivered online with face-to-face or online practical sessions and Vocational Placement where required.

Qualification Code

Qualification Name

Non-Concession

Concession

Co-Contribution Fee

Cost Per Unit

Co-Contribution Fee

Cost Per Unit

BSB30120

Cert III in Business

$50

$3.84

$20

$1.54

CHC33015

Cert III in Individual Support (Ageing)

$50

$3.84

$20

$1.53

CHC30121

Cert III in Early Childhood Education and Care

$50

$2.94

$20

$1.17

CHC32015

Cert III in Community Services

$50

$4.16

$20

$1.66

*SIT30616SIR30216

Cert III in HospitalityRetail

$50

$3.3384

$20

$1.3353

*

SIR30216

Cert III in Retail

$50

$3.84

$20

$1.53

Qualification Code

Qualification Name

Non-Concession

Concession

Co-Contribution Fee

Cost Per Unit

Co-Contribution Fee

Cost Per Unit

BSB30120

Cert III in Business

$50

$3.84

$20

$1.54

CHC32015

Cert III in Community Services

$50

$4.16

$20

$1.66

CHC33015CHC33021

Cert III in Individual Support (Ageing)

$50

$3.8433

$20

$1.5333

CHC33015CHC33021

Cert III in Individual Support (Disability)

$50

$3.8433

$20

$1.5333

FBP30121

Certificate III in Food Processing

$20

$1.17

$10

$0.58

MSM30116

Cert III in Process Manufacturing

$20

$0.95

$10

$0.47

TLI31222

Cert III in Driving Operations*

$50

$3.33

$20

$1.33

TLI30321

Certificate III in Supply Chain Operations*

$1,100

$79

$1,050

$75

*Please enquire for course availability

...

Excerpt
nameVETiS Funding

Co-Contribution Fees

VETiS funded students are exempt from co-contribution fees for the following courses.

Qualification Code

Qualification Name

Non-Concession

Concession

Co-Contribution Fee

Cost Per Unit

Co-Contribution Fee

Cost Per Unit

CHC22015

Certificate II in Community Services

$0

$0

$0

$0

FBP20121FBP20122

Certificate II in Food Processing

$0

$0

$0

$0

HLT23215

Certificate II in Health Support Services

$0

$0

$0

$0

HLT23221

Certificate II in Health Support Services

$0

$0

$0

$0

SIT20316SIT20322

Certificate II in Hospitality

$0

$0

$0

$0

TLI20421*

Certificate II in Supply Chain Operations

$0

$0

$0

$0

*Please enquire for course availability

...

Excerpt
nameVETiS Plus

Course Fees

Students / Schools are responsible for paying the associated fees to participate in the VETiS Plus Program.

VETiS Plus (Certificate II)

For those who have previously completed a Certificate II Food Processing with Strategix under VETiS funding.

Qualification Code

Qualification Name

Course Fee

TLI20421

Certificate II in Supply Chain Operations

From $100

VETiS Plus (Certificate III)

For those who have previously completed a Certificate II with Strategix.

Qualification Code

Qualification Name

Course Fee

CHC32015

Certificate III in Community Services

From $350

HLT33115

Certificate III in Health Services Assistance

From $350

TLI30321

Certificate III in Supply Chain Operations

From $350

Fee for Service - (Certificate II)

For those who have not previously completed a Cert II or III with Strategix.

Qualification Code

Qualification Name

Course Fee

CHC22015

Certificate II in Community Services

$1500

FBP20121FBP20122

Certificate II in Food Processing

$1500

HLT23215

Certificate II in Health Support Services

$1500

HLT23221

Certificate II in Health Support Services

$1500

SIT20316SIT20322

Certificate II in Hospitality

$1500

TLI20421

Certificate II in Supply Chain Operations

$1500

Concessions

Concession rates do not apply.

...

Excerpt
nameUC

Student Fee

Strategix must collect a student contribution fee, it may be paid on behalf of the student by their employer or a third party unrelated to the Strategix, but cannot be paid or waived by Strategix, unless approved in writing by the department.

Invoices for students will be generated and sent to the client after students are approved for funding. The payment amount includes the compulsory Student Contribution Fees. Students will not be charged for individual subjects which are Credit Transferred or Transitional Gap trained.

When a student converts from a school-based trainee to a full-time or part-time traineeship, the student contribution fees will be charged for training and assessment for any units of competency not yet commenced. This does not apply when the student is under 21 and is undertaking a high priority qualification as identified by the department (refer to next page*).

Student Fees - Year

Price per Nominal Hour

2017 Student Fees

$1.60 per Nominal Hour

2018 Student Fees

$1.60 per Nominal Hour

2019 Student Fees

$1.60 per Nominal Hour

2020 Student Fees

$1.60 per Nominal Hour

2021 Student Fees

$1.60 per Nominal Hour

2022 Student Fees

$1.60 per Nominal Hour

2023 Student Fees

$1.60 per Nominal Hour

2024 Student Fees

$1.60 per Nominal Hour

Qual Code

Qual Name

Maximum Nominal Hours

BSB30120

Certificate III in Business

490 hrs

CHC30121

Certificate III in Early Childhood Education and Care

1108 hrs

CHC32015

Certificate III in Community Services

475 hrs

CHC40413CHC40421

Certificate IV in Youth Work

1065 960 hrs

FBP20121FBP20122

Certificate II in Food Processing*

440 hrs

TLI31222

Certificate III Driving Operations*

420 hrs

TLI30321

Certificate III in Supply Chain Operations

425 hrs

CHC33015CHC33021

Certificate III in Individual Support - Ageing**

925 975 hrs

CHC33015CHC33021

Certificate III in Individual Support - Disability***

650 925 hrs

** Students require a federal police nationally coordinated criminal history check to complete Individual Support. Students are not required to pay the fee for the check.

*Please enquire for course availability

Partial Exemption — Tuition Fees

Strategix will only charge 40 percent of the student contribution fee where the participant falls into one or more of the following exemption categories:

  • The participant is not at school, has not completed year 12 and was or will be under 17 years of age at the end of February in the year in which Strategix provides training

  • The participant holds a Health Care Card or Pensioner Concession Card issued under Commonwealth law, or is the partner or a dependant of a person who holds a Health Care Card or Pensioner Concession Card, and is named on the card

  • The participant issues Strategix with an official form under Commonwealth law confirming that the participant, his or her partner or the person of whom the participant is a dependant, is entitled to concessions under a Health Care Card or Pensioner Concession Card

  • The participant is an Aboriginal or Torres Strait Islander person.

Full Exemption — Tuition Fees

Only trainees who fall under one of the following circumstances can a student receive a full exemption of student contribution fees for the entire qualification.

Financial Hardship – Where evidence indicates payment of the student contribution fee would cause the trainee extreme financial hardship. Strategix has process’ in place in order to explore further payment options to lessen the impact of a payment prior to applying for a fee exemption. Applications for financial hardship and relevant supporting documentation will be gathered and assessed on an individual basis.

School-Based – All School-based traineeships receive a full exemption for student contribution fees. 

Free Apprenticeships for Under 21s25s – The free Free apprenticeships for under 21s 25s initiative will cover the cost of training for Queensland apprentices or trainees who commenced or are undertaking one of the Priority Apprenticeship Apprentichip and Traineeship Qualifications * (see below) from 1 July 2019 to 30 June 20232024.

*Priority Apprenticeship and Traineeship Qualifications:

Qual Code

Qual Name

CHC30121

Certificate III in Early Childhood Education and Care

CHC33015CHC33021

Certificate III in Individual Support

 

...

Excerpt
nameHLS

Co-Contribution Fees

Students receiving funding under the Higher Level Skills program must contribute towards the cost of their course/training. The co-contribution fees differ for each course; refer to the following table/s for pricing.

Please note, pricing may be different for delivery methods (online, campus and workplace). The price tables detail the fees and charges due prior to any outcome being reported. Fees are always rounded down.

Fees are broken down to a unit level so students can calculate the cost of their course accurately when they have Credit Transfers* applied.

Fees may be paid on your behalf by an employer or another third party (but not by Strategix). If you are required to pay fees personally you will be given a payment advice that details the total amount due and a payment schedule.

Fees are calculated by Course Fee ÷ No Units – Credit Transfers and Gap units = Total due.

Info

Example: If a course fee is $60 and the qualification contains 18 units and the student 3 Credit Transfers, the course fees will be calculated as follows:

 $60 ÷ 18 = $3.33 per unit

 $60 – 3 Credit transferred units @ $3.33 = $50.01 total

*Credit transfers must be supported by a copy of the certificate, statement of attainment or USI transcript.

Students have the option of choosing multiple methods to pay for their course fees (i.e. eftpos, in person, over the phone), refer to the Fees and Charges Information Sheet for more details

Concession

A student may access concessional pricing as follows:

  • The Student holds a Health Care concession card or Pensioner concession card issued under Commonwealth law, or is the partner or a dependant of a person who holds a Health Care concession card or Pensioner concession card, and is named on the card; or

  • The Student issues Strategix with an official form under Commonwealth law confirming that the Student, his or her partner or the person of whom the Student is a dependant, is entitled to concessions under a Health Care or Pensioner concession card; or

  • The Student is an Aboriginal and Torres Strait Islander person. Acceptable evidence is as stated on the AVETMISS VET Enrolment Form

  • The student Student is a school student and is enrolled in a VETiS program (may include young people in Detention)

  • The student Student has a disability (documented evidence from a medical practitioner must be provided)

  • The student Student is an adult prisoner (evidence to be provided)

  • The Student holds a Department of Veterans’ Affairs (DVA) Card.

...

Excerpt
nameTPS - Student Handbook

The Tuition Protection Service (TPS) is an initiative of the Australian Government to help international students and eligible domestic students accessing a VET Student Loan (VSL), FEE-HELP or HECS-HELP (HELP) loan, whose education providers are unable to fully deliver their course of study. The TPS ensures that these students are able to either:

  • Complete their studies in another course or with another education provider or

  • Receive a refund of their unspent tuition fees (international students) or a re-credit of their loan for open units of study (VSL and HELP).

More information and assistance with the TPS can be found on their website here: https://www.deseeducation.gov.au/tps.

Payment Methods

Excerpt
namePayment Methods

Payment can be collected/received by Strategix via the following methods:

  • EFTPOS

  • Online Payment

  • Payment Plan

  • Cash Payments*

  • Bank Transfer.

*may not be available or specific conditions may apply at some locations.

Info

The preferred method of payment for sales less than $500 are via EFTPOS, credit card or bank transfer.

EFTPOS

Students paying via EFTPOS can do so in person, over the phone or online:

  • In Person - If the student is completing the transaction in person, it is as simple as swiping their card or using payWave. The Strategix team member is to ensure the student is provided with an opportunity to receive a copy of their EFTPOS receipt

  • Over the Phone - For a transaction over the phone, the student must provide the Strategix team member with their Visa Debit or Credit Card details. These are entered into the machine as a “telephone order”.

These details include:

  • 16-digit card number

  • Expiry Date

  • CVC or CVV number.

Online Payment

Where a student intends to pay through the online payment gateway the Strategix team member issues the student with an invoice. To make a payment, the student follows the link and enters their Visa Debit or Credit Card details.

Payment Schedule

A payment schedule can be setup established between Strategix and a student. Students must ensure payments are:

  • In full,

  • On time in line with agreed schedule,

  • Paid into Strategix’ designated bank account.

Payment Plan

  • Payment plans are a direct debit setup and fees will be automatic drawn directly from the students account when as per the agreed terms and timeframes. A student can work with Strategix to arrange a payment plan.

...

The information above is provided by one or more of the following methods:

Fact Sheet

Service Agreement

Quote for Service form

Tentative Enrolment email

Student Handbook

Course Schedules

Payment Contract (Payment Plan)

Payment Plan Agreement

Letter of Offer and Acceptance Agreement

Refund Policy and Procedure

Confirmation of Enrolment (COE)

Website

Academy Funded Students

x

x

x

x

x

x

x

Academy Fee for Service Students

x

x

x

x

x

x

x

x

College Students

x

x

x

x

x

International Students

x

x

x

x

x

x

x

Traineeships

x

x

x

x

x

x

x

Fee Collection Threshold Conditions ($1500)

Excerpt
nameFee Collection Threshold - Fact Sheet

Students will not be charged more than $1500* prior to the commencement of their course unless they are covered by either the Tuition Protection Service (TPS) or the interim tuition assurance arrangements.

The following students are covered by the TPS arrangements and must pay invoices as issued:

  • International

  • VET Student Loan.

Fee collection thresholds apply to all other students, including:

  • Trainees

  • Funded students

  • Full fee paying students.

*Where a course fee is over the threshold of $1500, students may still choose to pay the full amount upfrontthe remainder will be invoiced prior to the course completion date. The $1500 threshold does not apply to employers paying fees on behalf of the student.

...

Fees and Charges Procedure

Steps

Person Responsible

1

Billing/Invoicing

Accounts, Admin Assistant

2

Collecting Payments

Accounts, Admin Assistant, Trainers

3

Reminder Notices

Accounts, Admin Assistant

4

Enrolment Cancellation

Accounts, Admin Assistant

5

Debt Collection

Accounts, Admin Assistant

Billing/Invoicing

Fees may be paid by either a Third Party (Employer or Job Active Provider (JAP) etc.) or the student. Refer to Specific Invoicing/Payment Requirements (below) for specific fee requirements for each student cohort. The admin process on how to create an invoice is outlined in /wiki/spaces/QD/pages/3038675188.

...

Where the student is paying for the course the invoice may be issued before or after payment has been received:

Timing of Invoice

Situation

Issued after payment

Where a student pays prior to induction

Issued prior to payment

Where a student has not paid prior to induction and/or in a fee for service arrangement

Collecting Payments

Payment can be collected/received by Strategix via the following methods:

...

The preferred method of payment for sales less than $500 is collected via EFTPOS, credit card , or bank transfer. The administrative process for each of the fee collection methods is outlined in /wiki/spaces/QD/pages/3038675188.

...

Students are notified when they fall behind in their payments and are provided with an opportunity to pay any outstanding fees prior to being withdrawn from the course.

Student Payment Type

Notified by

Payment Schedule

Accounts department

Payment Plan

The Party whom the payment plan has been established with

All other students

Administrative assistant

Records of all contact must be noted in aXcelerate.

...

Once a student has withdrawn from the course they will be followed up for a period of time before being referred to an external debt collection agency as follows:

Student Payment Type

Notified by / Timing

Payment Schedule

Students with a Payment Schedule are bound to the conditions in the contract, if after taking all reasonable steps to attempt to collect an overdue amount Strategix is unsuccessful in obtaining payment the student will be referred to an external Debt Collection Agency to follow up with outstanding debit.

Payment Plan

Students with a Payment Plan are bound to the conditions in the contract. After all reasonable attempt to collect any overdue amount students will be referred to an external debt collection agency.

All other students

The administrative assistant is responsible for securing the payment of overdue invoices, until they are outstanding for more than 60 days. After 60 days outstanding, the administrative assistant is to provide Accounts with a summary of collection action to date.

Info

PROCEDURE TWO

Fee Collection Threshold Conditions

...

The following sets out the information regarding fees under and above $1500:

Student Type

Threshold Conditions

Domestic:

  • State Funded

  • Academy

  • School Based

  • Existing Worker

  • Fee for Service

Where total fees are above $1500, students are not charged more than $1500 prior to the commencement of their course.

If the course cost to the student is more than $1500, the remainder is to be invoiced prior to the course completion date.

Domestic College (

Fee for service)

In approved courses only, some students can pay fees above $1500 prior to commencement. Students who pay fees above $1500, in the event of default by Strategix will be:

  • Placed into an equivalent course without having to pay any additional fees for the portion of the course they have paid in advance, or

  • Refunded for all fees paid in advance over $1500 and, are

  • Covered by the Australian Students Tuition Assurance Scheme.

Australian Students Tuition Assurance Scheme (ASTAS)

ASTAS only relates to student who have paid upfront fees of more than $1500. Independent Tertiary Education Council Australia (ITECA) offers tuition assurance protection to students in the event that a student is unable to complete a course as a result of the insolvency of a Registered Training Organisation (RTO). Tuition Assurance relates to that portion of a student’s tuition fees that were paid in advance of that tuition.

The Scheme offers two choices. When an RTO ceases to trade, students can request to continue their study in a comparable course with an alternative provider, or to discontinue with their studies and obtain a refund for the fees prepaid but unutilised. The ASTAS is underpinned by an Insurance Policy and all refunds are carried out in accordance with this policy.

The Insurance Policy does not provide for the full refund of all fees as at the date of payment of those fees. Rather, the policy operates based on the effluxion of time, from the commencement of your enrolment to your expected completion date.

The policy will pay out the proportion of your course fees, calculated from the date of your provider’s insolvency. That is, the proportion of unutilised fees left as at the date of insolvency.

This effectively means that if you paid 100% of your course fees in advance and are halfway through the time agreed for your course, you would receive 50% of your fees, subject to the other terms and conditions in the policy.

Domestic College (VET Student Loans)

The Department of Education has been managing the current interim tuition assurance

VET Student Loans)

The Department of Education has been managing the Tuition Protection Service (TPS) arrangements for students with a VET Student Loan (VSL), VET FEE-HELP loan

,

or a FEE-HELP load through a private or TAFE higher education provider.

Both providers and students can find out more information about tuition assurance and provider closure on the Department’s website

. The interim tuition assurance arrangements are currently until 31 December 2019

.

International Students

International course costs can be more than $1500 and are covered by the Tuition Protection Service.

The Tuition Protection Service (TPS) will assist international students if Strategix was unable to fully deliver their course of study.

The TPS ensures that international students are able to either:

  • Complete their studies in another course or with another education provider or

  • Receive a refund of their unspent tuition fees.

...

Info

STANDARDS AND REGULATORY REQUIREMENTS

Authority

  • List here

See Funding

Regulatory Documents

Approved By

Name here

Details / Decisions:

...