Intervention Information

Intervention Policy

Strategix pro-actively monitors student progress by reviewing assessment submissions, attendance and performance in class, during skills observations and on placement. An intervention may be required when a student is determined to be at risk of not being able to progress or complete their course due to:

• Lack of attendance as outlined in the Student Attendance Information Sheet

• Lack of progression on theory, skills or placement as outlined in the Student Progress Information Sheet

• Not achieving outcomes of units of competency or objectives of placement

• Deferral/extension of studies

• Compassionate or compelling circumstances

• Misconduct or safety concerns.

Students identified as at risk will be contacted and a meeting will be arranged to discuss any issues they may be experiencing and what assistance and corrective actions are required to support the student. An Intervention Plan will be developed to monitor and facilitate student progress.

Intervention Plan and Meeting Procedure

Any student identified as at risk will be contacted as per this Procedure and an Intervention Plan developed to support their continuing enrolment in the course. The meeting will:

• Determine underpinning issues including any evidenced compassionate/compelling circumstances or LLN requirements

• Highlight the seriousness of the lapses or events that have led to the intervention

• Lead to the development of, and agreement by all parties to, an Intervention Plan, with monitoring actions.

The purpose of an Intervention Plan is to assist and support students to fulfil their academic and clinical responsibilities. It is to be engaged when a student has been identified as not achieving the desired outcomes of a unit of competency or when the assessor/supervisor deems them to be at risk of failure or not achieving the learning objectives of practice during placement.

Intervention Meeting

Prepare for Meeting

In preparation for the meeting, the meeting holder will:

1. Invite attendees via email or phone

2. Prepare information, including:

   • Evidence of lack of attendance or progression

   • Previous catch-up or intervention plans

   • Any relevant information or correspondence.

3. Prepare a proposed action plan – See /wiki/spaces/QD/pages/3039166631.

Review the information below to help you prepare for the meeting.

Hold Meeting

A Consultation Meeting is held between the trainer/assessor and manager/head of discipline. The points covered in the consultation meeting will be to:

• Determine the focus of the intervention meeting

• Develop an Intervention Strategy

• Consider any compassionate or compelling circumstances that may have contributed to the student becoming at risk.

The Intervention Plan may include, but is not limited to:

• Support for implementing effective study strategies and time management skills

• Trainer-directed support

• Learning, literacy and numeracy support

• Accessing counselling support services

• Referral to any other support services available.

Setting
Ensure the location is private (no interruptions) and the student is comfortable in their surroundings. The student and trainer must be in attendance, however, where the student feels, they may have a support person in attendance with them and the college or academy manager may request attendance as well. For Diploma of Nursing students, the Head of Discipline must also be in attendance.

Tone
Strategix’s goal is to ensure the completion of the student, however, the student must meet their requirements. Where a student is struggling or is not meeting their responsibilities, we must DISCUSS this with them and we must ensure they are aware we are only interested in them completing and meeting their requirements.

Disciplinary procedures are a last resort and will only be implemented where a student fails to meet the requirements of the course, Visa obligations and intervention or catch-up plans. Any disciplinary actions must be discussed with and approved by the relevant department manager.

Content
Discussion must include:

Record Outcome of Meeting

Record the meeting minutes in aXcelerate and provide a copy to attendees. Where a Plan is used, the aXcelerate template/s are to be used.

Develop Intervention Plan

The trainer/assessor is to access the Intervention Plan template on aXcelerate and input the content of the Plan which was determined as a result of the Intervention Meeting. The Intervention Plan must include:

• The issue/concern, e.g misconduct, lack of attendance or progress, etc. with specific details

  • The Plan should identify which of the student's unsatisfactory academic or clinical progression require further support and guidance

• Any relevant corrective actions and expected completion dates:

  • If there is a safety concern, the Department Manager must initiate incident and risk management for the student or their conduct in class or on placement

• Catch-up strategies to be implemented by the student. For example:

  • Reading activities to be completed independently

  • Learner activities to be structured and completed independently

  • Attendance of additional sessions

  • Returning to a subsequent course to complete the learner and assessment activities

  • Apply extensions to assessment tasks to allow sufficient time

  • Additional placement blocks or shifts, as can be arranged with consideration of costs and availability of further placements

  • Other (as determined by the trainer/assessor).

• Support strategies to be implemented by Strategix. For example:

  • English language support for oral and written comprehension

  • Assistance with academic skills such as essay and report writing, meeting assessment requirements and research skills

  • Attending a study group during the scheduled break between study periods or at a time nominated by the trainer

  • Counselling with a student support officer for assistance with personal issues or compelling circumstances (international students)

  • Additional time in the Clinical Laboratory to practise skills

  • Accessing counselling support services

  • Support for implementing effective study strategies and time management skills

  • Referral to any other support services available

  • Mentoring by the trainer.

• Review date for the Intervention Plan

• Consequences of not meeting the requirements of the Intervention Plan.

Once the content of the plan has been added to the template, click save and email. A copy of the Intervention Plan will be automatically saved on aXcelerate once sent.

Follow-up

Trainer Responsibilities:

• Ensure the student has progressed through the Intervention Plan activities prior to sitting any assessment related to the activities missed

• Where applicable, record and monitor attendance of any catch-up activities included in the Intervention Plan.

Student Responsibilities:

• Ensure they follow the requirements outlined in the corrective actions, catch-up strategies and support strategies

• Advise the trainer on the completion of each action item.

Students who do not complete the activities run a risk of not achieving competence and as such should be encouraged to complete the activities.

Administrative Assistant Responsibilities:

Where required a student may be required to return to an additional course to complete their practical activities. The administrative assistant must transfer the student into the new class and ensure all data has been transferred (maintaining their original commencement dates and outcomes). The administrative assistant must ensure the students are clearly directed (via email) as to what they are required to attend and complete.

Review Intervention Plan

At the nominated Review Date, the trainer and department manager (if needed) must meet with the student to discuss the progress made and review the effectiveness of the strategies and corrective actions implemented. Where the student has actioned the requirements as listed on the Intervention Plan and the trainer is satisfied that they are performing at the level required for the course they are enrolled in, the Intervention Plan may be completed. If the Intervention Plan has not had the desired effect, the Plan must be reviewed and additional action items discussed and implemented by repeating the steps in this procedure.

• Upon the completion of the Intervention Plan by the student, the trainer is to send a copy of the completed Intervention Plan to the student (through the template).

• Intervention Plan template – aXcelerate

• Intervention Plan template - Diploma of Nursing - aXcelerate

• Student Progress Policy and Procedure

• Student Welfare Policy and Procedure

• Student Handbook

• Student Attendance Policy and Procedure

• Recording Attendance Policy and Procedure

• Deferral Policy and Procedure

• Student Withdrawal Procedure

• Training and Assessment Policy and Procedure

• Extension Policy and Procedure