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Procedure:

Steps

Person Responsible

Information Session

Enrolment officer, Student and Employers

Induction

Enrolment officer and Student

Enrolment

Enrolment officer and Student

Participant Agreement

Student

Participant Account Creation

Enrolment Officer

Eligibility and entitlement check

Enrolment officer and Student

Upfront Assessment of Need (UAN)

Enrolment officer, Student and LSS

ESP/JAP Referral

Enrolment officer and Student

Administrative tasks

Administrative Assistant

Enrolment Confirmation

Administrative Assistant

Commencement

Trainer and Student

Invoicing

Accounts and Payee

Completion

Trainer and Student

Information Session

Students are given all relevant information pertaining to the chosen course of study, including:

  • Specific industry requirements

  • Course details (incl. Units, assessment methods and course expectations)

  • Career and study pathways

  • Industry requirements (i.e. Police check, food safety training)

  • Minimum course requirements (foundation skills)

  • Funding and entitlements

All information regarding the funding and entitlements is included in the WorkReady Information Sheet.

Students must be informed of all this information prior to committing to the course and signing the Participant Agreement.

Induction

The induction of students into Strategix must include the following information:

  • Couse details and requirements

  • Site induction - safety

  • Security

  • Student support

  • Complaints/appeals

  • Access to student information and records

  • Fees and refund policy

  • Legislation (Privacy, Anti-discrimination, etc.)

  • Assessment policy and procedures

  • Plagiarism/Copyright

  • RPL and credit transfer

  • Vocational Industry Placement (where required)

This information can also be found on our website and in the student handbook available to all students upon enrolment, included in all enrolment information emailed to every student and each class must have a copy on hand.

Enrolment

Students complete the electronic enrolment form, ensuring details are represented as displayed on their identification.

To assist in the confirmation of eligibility students are required to supply evidence of the eligibility criteria for WorkReady. This evidence must be collected and stored against the students’ portfolio. Evidence does not need to be in colour.

Participant Agreement

Students must read and acknowledge the Participant Agreement. The training account number must be written on the Participant Agreement on the day it is completed.

Once done individually PDF the signed WorkReady Participant agreement, saving the file in the following format:

  • WorkReady Participant number (space) last name (space) first name

  • For example, AA123456A Citizen John

Save a copy of the completed Participant Agreement onto the student’s aXcelerate profile.

Participant account

After the student has agreed to and signed the Participant Agreement, each student must be searched for a current registration on the Skills and Employment Portal.

Where a student does not have a previous participant record, create a new participant on the Skills and Employment Portal. This is created by Strategix by entering the basic contact information (full name, date of birth, address and contact details), when doing this follow the instructions given on the Create Participant Profile and Training Account Guide.

Eligibility and entitlement check

After verifying or creating the participant, the student is assessed to determine eligibility for, and their entitlement to, subsidised training. Once the participant is located on the Skills and Employment portal, select View History and screenshot this page. This must be saved in the portfolio under ‘7. Eligibility Check’.

Eligibility criteria is included in the WorkReady Information Sheet.

Upfront Assessment of Need (UAN)

The Upfront Assessment of Need is required for all prospective participants seeking access to a subsidised training place in a full qualification under WorkReady. The Upfront Assessment of Need process occurs prior to every confirmation of enrolment and after Strategix has confirmed the individual’s initial WorkReady eligibility and entitlement. The Sequence of Events details the process.


The Upfront Assessment of Need includes:

Username: compliance@strategix.edu.au

Password: Strategix01

  • Please note, for all Cert III courses, use the Reading and Numeracy tests initially and where a student scores a 1, they can complete the Reading and Numeracy Indicator (SRNI) as a secondary test

  • To assist students in undertaking the CSPA assessment refer to the CSPA Fact Sheet (PDF)

  • Student Questionnaire – student must complete the student questionnaire in WorkReady Learner Support Record

  • A Suitability and Support Need Checklist - the findings of the questionnaire must recorded in WorkReady Learner Support Record. Assessment of suitability will include the student achieving an ACSF working level 2 in reading and numeracy on the Core Skills Profile for Adults (CSPA) test (see table below)

  • Learning and Support Report – must be completed after the completion of the CSPA, student questionnaire, enrolment interview, Suitability and Support Needs Checklist and the trainer/enrolment officer completing an interview. Record details in the online Learning Support Report. Once complete save the file onto the students aXcelerate profile using the following format:

    • Student fist name (space) last name (space) - Learning support Report

    • For example, John Citizen - Learning support Report

Where a student scores an:

  • Exit level 2 on the Reading and Numeracy testing, they may continue and commence the course.

  • Exit Level 1 on the Reading and Numeracy testing, we can test their suitability further by administering the SRNI, if a student is assessed as being:

  • Suitable to complete the course, they may continue and commence the course

  • Not suitable, they must be referred to the LSS for further testing (LaNCA)

  • Exit Level 0 on the Reading and Numeracy testing, they must be referred to the LSS for further testing (LaNCA).

The following tables provide further details and contact information.

CSPA results

ACSF Exit Level

Reading

Numeracy

Pre 1

To be referred to SYC

To be referred to SYC

ACSF 1

Complete the SRNI test, and refer to SYC where required

Complete the SRNI test, and refer to SYC where required

ACSF 2

May require assistance during course

May require assistance during course

ACSF 3, 4 & 5

May require assistance during course

May require assistance during course

Details of how to complete the UAN, assess and the actions to be taken are included in FORM 5.085 WorkReady Induction and UAN Guide.

Contact details of LLN service providers:

SYC

Contact

Role

Region

Phone number

Email

Diane Brennan

Case Manager

Northern Adelaide

0417 832 204

dbrennan@syc.net.au

Megan Clarke

Case Manager

Southern Adelaide

0436 294 547

mclarke@syc.net.au

The learner support service will assist the student with all support needs including LLN courses. The student will be subjected to further testing via the LaNCA. Only after the support plan is finalised can the student reengaged with the RTO (if able to do so).

For students who undertake LaNCA, SYC will invoice Strategix for $200 per person. This is to be paid in accordance with the invoice terms.

Reimbursement of these fees will be paid directly to Strategix by DIS quarterly (Q3 January – March, Q4 April – June, Q1 July – September and Q2 October – December) after the LNN Service Provider has submitted the CSPA Interpretation Report (electronically).

ESP/JAP Referral

If the student is a registered job seeker ensure that Part A and B of the online Employment Service Referral Form has been received.

An ESP/JAP must ensure Part A and Part B is completed to trigger automatic work flow of the form to the email address of the nominated training provider. When requesting the referral form, provide the following details to the ESP/JAP:

  • Job Seeker details

  • ESP/JAP details

  • Course Name (Cert III in Food Processing or Cert III in Individual Support

  • Training provider name (Strategix Training Group)

  • Training Provider Email (enrolments@straegix.com.au)

  • Course Start and End Dates (remember to use the intake date and the courses are 21 weeks Individual Support and 12 weeks Food Processing)

  • Job Plan

  • Select the appropriate responses to the standard questions

Once completed the student must fill in their section/s and the declaration is completed.

The form will automatically be sent to enrolments@strategix.com.au to be completed by the RTO.

A strategix team member must complete Part C to trigger automatic work flow of the finalised form back to the ESP to advise them of the assessment outcome. The form is to be completed by ticking the appropriate boxes, signed on behalf of Strategix.

Save the PDF of the referral form against the student’s aXcelerate profile in the following format for ease of recognition.

  • Student fist name (space) last name (space) - Employment Services Referral Form

  • For example, John Citizen – JAP Referral

Administrative tasks

Potential students who have completed the Upfront Assessment of Need process and are deemed suitable for the course are able to move forward to the next stage of the enrolment process.

The admin tasks are completed as per Step 4 of STG 1015 - Student Enrolment Procedure and include:

  • Enter finance codes into aXcelerate (15, WRG, SFAAPP0461 – S4A SA)

  • Collection of any required eligibility evidence as outlined in the WorkReady Information Sheet.

    • Attach identification to the student aXcelerate profile. When doing so make sure files are saved in the following format for ease of recognition.

      • Student fist name (space) last name (space) - Name of ID

    • For example, John Citizen - Medicare card

  • Create training account on Skills and Employment Portal

  • Check and save a screen shot of the students history from the Skills and Employment Portal

  • Processing of Credit Transfers

  • Co-contribution fee processed

  • Setting up of student and enrolment on the assessment platform

  • Police Check (where required)

Enrolment Confirmation

Students will be set to in progress on aXcelerate and issued with a confirmation of enrolment once the following has occurred:

  • Successful registration on Skills and Employment Portal

  • Eligibility check (history check and requirements met)

  • Successful completion of UAN and actions carried out

  • Submitted all required evidence (ID)

  • Finalised co-contribution fees or accepted payment plan conditions

  • Verification of USI

  • Receipt of ESP/JAP referral form.

Commencement

The Student must:

  • Commence within 30 days* of training account creation

  • Complete a unit within 90 days of commencement

  • Complete a Work Placement declaration (where required)

*Where student does not commence training within 30 days, the training account must be closed and the enrolment terminated. Students may then restart at the information session and follow the whole procedure again.

Invoicing

Issue invoices using the finance model for the relevant course. Invoices are to be generated and sent to the student or JAP/ESP within 30 days of commencement of the course. Payment terms are as per Fee Collection Policy.

Completion

Upon Completion Strategix must:

Related Documents:


Glossary:

Term/Statement

Explanation

ESP/JAP

Employment Service Provider / Job Active Provider

USI

Unique Student Identifier

UAN

Upfront Assessment of Need

CSPA

Core Skills Profile for Adults

ACSF

Australian Core Skills Framework

LaNCA

Literacy and Numeracy Comprehensive Assessment

LLN

Language Literacy and Numeracy

LSS

Learner Support Services

SSNC

Suitability and Support Needs Checklist

SRNI

Snapshot Reading and Numeracy Indicator

Sequence of events - Commencement

Trainer/Induction Officer

Timing

Information session / Induction

Induction Day

Participant Agreement completed by student

After induction

Enrolment form

When agreement signed

Issue CSPA login

While doing enrolment form

Core Skills Profile for Adults (CSPA)

After agreement is complete

Check/Create Participant Number/Training Account

During CSPA testing

Student questionnaire

After CSPA test is complete

Suitability interview

Suitability and Support Needs Checklist

Learning and Support Report Checklist

When students have completed the CSPA and Student questionnaire

Email eligibility screenshots to coordinator

On induction day/after Suitability interviews

Post Learner Support Record to head office

On induction day/after Suitability interviews

Administration

Create participant and training account on Skills and Employment Portal

Pre-induction

Check and save a screen shot of History from Skills and Employment Portal

Pre-induction

Source ESP/JAP referral

Pre-induction

Save participant agreement to aXcelerate

Upon return of Learner Support Record

Learning and Support Report (online)

Upon return of Learner Support Record

FSK referral and assessment (if applicable)

Upon return of Learner Support Record

Complete Part C ESP/JAP referral

Upon return of Learner Support Record

Upload student documents to aXcelerate

Upon return of Learner Support Record

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