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If you’re having trouble, you can find support on the myGov ID website to help you verify your identity.
You’ll have the option to verify your Medicare card once you verify one of the other identity documents in your app.
If your name doesn’t match across your identity documents, you may be able to verify this using a change of name certificate (Tasmania, South Australia, Northern Territory and the Australian Capital Territory only) or marriage certificate.
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4. To be set up as a user under the Strategix MyGovID account, send a screenshot of your "My Identity" page in your myGov ID to Jeremy Rota. He will set you up in the system, and you will receive an invite email with a code and a link to activate it.
5. Copy the code from the invite email, then click the link in the invite email.
6. Enter the pin into the app on your phone. Then paste or type the code from the email where requested.