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• The student has met all the enrolment requirements

• Assessments and unused materials are returned

• There are no outstanding assessments to be resulted

• There are no outstanding monies/fees

• There are no refunds due and if so, processed as per the Fee Refund Policy and Procedure.

Once the pre-withdrawal checks are completed, the administrative assistant is to ensure all:

• Incomplete subjects are to be set to N.R. - Not Reported for AVETMISS (0)

• All subjects due are set to Competency achieved/pass (20).

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Face to Face Enrolments

If enrolment is in progress and the units have an outcome of CA - Continuing activity:

• The Trainer will decide on the suitability to claim withdrawn for the student before continuing to the next step.

  • Open student enrolment on Cloud Assess

  • Open each unit

  • Referring to the Unit Outcome guide, record the outcome for each unit

    • Withdrawn = Attempted or completed AT LEAST one assessment not including commencement/learner activities*
      *Please note: Attempted means the student must have started answering questions within the assessment part. Check attempt # as this may be more than one attempt if In Progress

    • Not Assessed = Did not undertake any of the assessments for this Unit OR only completed the Commencement Activity

• Withdrawn units will appear in the To Quality Check section for Review.

  • Can find by searching tag (initials of Course Coordinator eg. AH), student name or course

• The Course Coordinator confirms the correct outcome has been recorded by reviewing the student’s progress in the unit and the guidelines of the Unit Outcome Guide. Approve or Reject all withdrawns:

  • If correct - select Approve

  • If incorrect - select Reject, record comment “Insufficient attendance or work completed, please result as NOT ASSESSED”

• This automatically pushes the result through to aXcelerate

• Open student enrolment in aXcelerate and select Set All Subjects

• Select all Withdrawn and No Result units

• Update all units to Withdrawn

• Add 1 hour of participation for each unit

• Follow the steps below to Finalise the Enrolment

If enrolment is tentative or in progress and the units have an outcome of NR - No Result:

• No Withdrawn outcomes are to be applied. All units should remain as NR

• Apply an appropriate withdrawn date. The date of the withdrawn outcome must reflect either:

  • The date that the request was received by Strategix (student-initiated withdrawal), or

  • The date the withdrawal was finalised (Strategix initiated withdrawal).

  • Follow the steps below to Finalise the Enrolment

Finalise the enrolment:

• Once subjects are updated, the qualification is set to ‘cancelled’

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• , there must not be an “Actual Completion” date recorded against the qualification and a Statement of Attainment is to be issued to the student as per the Issuance Policy and Procedure.

• A Confirmation of Withdrawal email is also sent to notify the student of the cancellation. Ensure the correct withdrawal date is entered and the reason for withdrawal is selected. Save the email before sending it to the student and course coordinator (if required).

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Smart and Skilled Student Withdrawal Procedure

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