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User-Choice Funded Students ONLY
Where a student contribution fee has been charged, a pro-rated refund must be issued for withdrawn units. A student is eligible for a withdrawn unit when they have started an assessment part (note, this does not include commencement activities). Refer to the Student Withdrawal Policy and Procedure for more information. All user-choice students participate in a variety of training and activities prior to undertaking assessment, as such, for any units where Strategix has evidence of participation, i.e. a started assessment, Strategix will issue a pro-rated refund of 25% on student fees. This takes into consideration the training time spent with the student prior to assessment as well as the started assessment.
Refund calculation: 25% x cost of unit
Cost of unit = nominal hours x rate (i.e. $1.60)
Note: you will need to check the nominal hours for each unit in Axcelerate or at ncver
Example: A student withdraws from a course and they have 1 unit which has been started or partially completed and can be claimed as withdrawn and 1 unit that has not been started. The student was charged $1.60 per nominal hour. The withdrawn unit had nominal hours of 60. The cancelled unit had a nominal hours of 40.
Refund:
Withdrawn unit = 25% x (1.60 x 60 hours) = $24
Cancelled unit = 100% x ($1.60 x 40 hours) = $64
TOTAL refund = $24 + $64 = $88.
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Fee for service and Non-accredited Students ONLY Refund criteria: Where tuition fees have been paid, either by the student or a third party (eg. employer), a pro-rated refund will be calculated based on the progress of the individual student. The pro-rata amount is based on units commenced or completed. Units that have been completed or commenced will be charged in full. Any units not commenced will be refunded. Calculation: Total cost of the course ÷ Total number of units in the course = Unit cost Unit cost x number of units not yet commenced (NYS/NR) = Refund amount Unit cost x number of units completed/commenced (CA, C) = Non refundable Example: A student withdraws from a course and they have completed 2 units, commenced 3, and have 7 that have not yet been started. The student was charged $2,000 for the total cost of the course, with 12 units in total. Refund processed as below:
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Approval
When an application is approved, the student is to be notified of the approval and informed that the Accounts Department will be processing the refund shortly. The individual who approved the decision must notify the accounts department of the approval. The refund is processed as per step 3 “Refund of Monies”.
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