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OVERVIEW

Table of Contents

Table of Contents
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STAFF
Page Properties
idStatus

Status

Status
colourGreen
titleCURRENT
Status
titleDRAFT
Status
colourYellow
titleNeeds review

Classification*

Status
colourBlue
titleINTERNAL

Department

Status
colourGreen
titleALL
Status
colourPurple
title

Status
colourYellow
titleACADEMY
Status
colourYellow
titleVETiS
Status
colourYellow
titleCOLLEGE
Status
colourYellow
titleEST
Status
colourYellow
titleINTERNATIONAL
Status
colourYellow
titleWP
Status
colourBlue
titleQUALITY

Review

Notes

*See Information classification policy

Note

PUBLIC-FACING

...

Info

POLICY

Principal Conditions of Approval

...

Conduct Forklift Assessment (NSW) Policy

When delivering the licensed units TLILIC0003 and TLICLIC0004 or its equivalent in NSW, Strategix must abide by the Conditions to the Agreement for RTOs to Conduct High Risk Work License (HWRL) Assessments in NSW under the Work Health and Safety Regulation 2017 (NSW). We are also required to apply for registration/scope to deliver the unit in NSW by following the process listed on SafeWork NSW. Once registered, we can apply for additions of assessors and changes to scope.

The following represent the requirements relevant to maintaining registration with NSW to deliver these units:

  • Must maintain scope of registration with ASQA for the

...

  • unit/course

  • Comply with the National Vocational Education and Training Regulator Act 2011 (the NVR Act), including the fit and proper person requirements in that Act, the ASQA Standards and all related requirements and directives

...

  • Comply with all components of the Vocational Education and Training (VET) Quality Framework

...

Responsibility to Notify

...

  • Must notify the Regulator of any events which may compromise, or impact upon, the RTO’s ability to deliver the Services to the required standard. The RTO must immediately notify the Regulator:

...

    • If Strategix ceases or intends to cease business

...

    • , approval as

...

    • an RTO with ASQA or with any equivalent Australian state or territory authority is cancelled or suspended

...

    • , or of any action taken or required to be taken by ASQA for the RTO to comply with the NVR Act

...

    • If Strategix, or any of its directors or Authorised Officers have or has had an approval to deliver WHS/occupational health and safety (OHS) authorisation services suspended, terminated or cancelled in another Australian jurisdiction

...

    • Of any Trainer who is identified as being suspended or cancelled as a WHS/OHS and/ or VET services provider in any Australian jurisdiction

...

    • Of any court conviction against the RTO, its directors, Authorised Officers or Trainers in Australia for a WHS/OHS offence

...

    • or of any criminal offence of the RTO, its directors, Authorised Officers or Trainers

...

    • Of any suspected fraudulent or corrupt behaviour associated with the services as well as any reasonable suspicion or belief that the training and assessment process may be compromised by a Trainer, HRWL Assessor or Candidate

...

    • Of any attempted bribe or offer of a gift by any party in the delivery of the services

...

    • Of any identified breach of this Agreement by the RTO, its directors, Authorised Officers or Trainers.

  • The RTO must notify the Regulator in writing within 14 days of:any

    • Any change of business ownership

    any
    • , change of

    RTO
    • address, contact details and/or registered business name or trading name

    any change of
    • , Authorised Officer(s)

    any
    • Any RTO Personnel who is no longer approved by the RTO to use the Online Environment (OLE).

  • All UoC assessments must be coordinated by a trainer and conducted separately from the HRWL Assessments required by the Regulator

The Online Environment

  • The RTO must use the Regulator’s OLE, or any other Regulator nominated digital management system

  • The RTO must comply with the OLE user guide requirements and any terms and conditions of access

  • The RTO must provide sufficient training and instruction in the use of the OLE to all RTO personnel issued with a user identification (login)

  • The RTO must validate and enter all OLE data accurately and in a timely manner, including to avoid missing notification deadlines and prevent data entry errors, to minimise impacts on authorisations.

Candidates

  • The RTO must not enrol a Candidate for High Risk Work (HRW) training (includes forklift training) unless that person will be 18 years of age or over on the day the Candidate undertakes Provide trainers with a copy of the Conditions available at the time of delivery of HRW Training. The Conditions may be in electronic form provided they can be easily accessed and consulted.

Trainer Requirements

  • RTOs must only nominate a person for Regulator consideration as a Trainer who meets the minimum relevant Approved Training Course requirements and any other minimum requirements specified by the Regulator. RTOs must only use approved Trainers to deliver a course

  • Strategix must seek written approval from the Regulator for a person to be a Trainer and deliver HRW training, and must only use a Trainer approved by the Regulator

  • The Regulator must be notified in writing within 14 days of any Trainer who is no longer authorised by Strategix to deliver HRW Training; or any change to a Trainer’s contact details; and

  • Strategix must ensure that all Trainers, at all relevant times, satisfy all requirements set out in the Agreement.

Requirements for Students:

  • Be 18 years of age on the day they undertake a High Risk Work Licence (HRWL) Assessment

  • The RTO must comply with the Evidence Of Complete an Evidence of Identity (EOI) requirements, complete an EOI check for each Candidate prior to training commencing and confirm that provide the Candidate provides the necessary EOI documentation as set out at Appendix 2

  • The RTO must enter the EOI information in the OLE as required and/or complete and retain the EOI Form. The EOI form must be provided to the Regulator, if requested, during an audit or in response to a complaint or compliance related issue.

Candidate declaration

Prior to enrolment in HRW Training (or before coordinating a separate HRWL Assessment), the RTO must have the Candidate enrolling declare if the Candidate:

  • has below

Expand
titleEOI Requirements for Students

Students must provide 100 points of EOI to commence training.

Within the combination of EOI documents, students must be able to show their:

  • Full name

  • Photo

  • Date of birth

  • Current NSW residential address (if the student doesn’t reside in NSW, written approval must be sought from the Regulator prior to enrolling the student in a specified VET course for HRW)

  • Signature.

All EOI documentation must:

  • Be originals (photocopied or certified documents can’t be accepted. If a document was issued to the student electronically, e.g. a utility bill, this can be accepted)

  • Be in the same name (unless accompanied by a document issued by the Registry of Births, Deaths and Marriages verifying change of name)

  • Include the student’s full name

  • Be in English (unless accompanied by an English translation issued by a National Accreditation Authority for Translations and Interpreters (NAATI) accredited translator).

*Bank statements, credit cards and savings account cards issued by an overseas institution can only be accepted if the:

  • Issuing institution has representation in Australia

  • Statement or card is in English.

Points for EOI documents

Document Type

Document

Points

Primary documents (use only ONE)

  • Australian Birth Certificate

70

  • Passport - Australian or international (current or expired within last two years)

70

  • Australian citizenship certificate.

70

Secondary documents (a combination can be used)

*More than one credit and savings account card (up to two) can be used if they are from different financial institutions.

**Documents must contain the student’s full name, not initials.

  • Current Australian driver’s licence

40

  • Current Australian learner driver’s licence/permit

40

  • Current Australian boat operator’s photo licence (only the Personal Watercraft Licence (PWC) issued in NSW with a photo is acceptable)

40

  • Current NSW firearms photo licence

40

  • Current Australian high risk work photo licence

40

  • Current state/territory proof of age or photo card (e.g. a NSW RMS issued photo card)

40

  • Australian defence or Police photo ID card

40

  • Department of Veterans Affairs card

25

  • Current Centrelink card

25

  • Property (council) rates notice

25

  • Property lease agreement

25

  • Home insurance papers

25

  • Utility bills – e.g. water, electricity, gas

25

  • Telephone account

25

  • Current Medicare card

25

  • Current motor vehicle registration or insurance papers

25

  • Credit/savings cards/bank statements.

25

Correctional facility

(This additional EOI only applies to Correctional Centre inmates who are being assessed in a correctional facility under the High Risk Work Licence authorisation regime.)

  • Correctional centre inmate MIN photo card

40

  • Correctional centre inmate MIN card

5

  • Letter of verification from NSW Corrective Services

25

  • Complete a Student Declaration - see below.

Student Declaration

The declaration is included in the student enrolment form. - Prior to enrolment in HRW Training, RTOs must have the student declare if they:

  • Have had a WHS authorisation suspended or cancelled (expired authorisations are excluded) by any Australian certifying authority within the last five years

  • has Have previously been convicted or entered into an enforceable undertaking under the WHS Act or WHS Regulation in NSW or a WHS law in another Australian jurisdiction

  • has Have a residential address outside of NSW

  • is Are hearing impaired and requires require a registered Auslan interpreter for a an HRWL Assessment

  • is Are an accredited HRWL Assessor.

If a Candidate student declares ‘Yes’ to any of the statements in Condition 14 above, the RTO must seek an exemption approval must be sought from the Regulator to enrol and/or assess the Candidate (see section 5.3. 3).

If the Regulator grants approval for the RTO to train/assess a Candidate with a previously suspended or cancelled authorisation or a previous WHS law conviction or enforceable undertaking, the RTO must provide this approval to the Trainer and/or HRWL Assessor prior to the HRW Training or HRWL Assessment commencing.

...

Exemption Requests

...

Prior to delivering HRW Training or coordinating a HRWL Assessment, the RTO must complete any Candidate Exemption requirements

...

Requests are to be made in writing by email to tacs@safework.nsw.gov.au

...

and must include the following information

...

about the

...

Candidate

...

:

  • A WHS authorisation suspended or cancelled:

    • the

      The authorisation that was suspended/ cancelled

    • the

      The Australian jurisdiction in which the authorisation was suspended/cancelled.

  • WHS law conviction/enforceable undertaking:

    • the

      The Australian jurisdiction; and

    • the

      The law that was breached; and

    • if

      If a conviction, the date of conviction; and/or

    • if

      If an enforceable undertaking, the undertaking entered into.

  • Has a residential address outside of NSW:

    • the

      The full name, date of birth and residential address as listed on the Candidate’s driver’s licence or other EOI document(s); and

    • the

      The reason(s) why the Candidate should be trained/assessed in NSW.

  • Is hearing impaired – seek an exemption not less than 10 days prior to a HRWL Assessment occurring by providing:

    • the

      The Candidate’s full name;

    • the

      The proposed Auslan Interpreters name, and registration/certification number;

    • the

      The date, time and class of the proposed HRWL Assessment; and

    • a

      A statement as to whether the Candidate holds a driver’s licence.

  • Is an accredited HRWL Assessor – seek an exemption not less than 10 days prior to a HRWL Assessment occurring by providing:

    • the

      The Candidate’s full name; and

    • the

      The Candidate’s HRWL assessor number.

    20.

If the Regulator approves

...

the request we will receive a written approval notification including an exemption number

...

, which must be provided to the HRWL Assessor conducting the Candidate’s assessment prior to the

...

assessment commencing

...

.

...

For interstate Candidates, Strategix or the

...

HRWL Assessor must provide a copy of the Regulator’s written approval to the Candidate.

...

If the Regulator refuses the

...

exemption request,

...

Strategix will be notified in writing and must not commence training or assessment of the Candidate.

...

Language, Literacy and Numeracy (LLN)

  • The RTO must determine if a Candidate meets the minimum course LLN levels and, if necessary, provide or refer the Candidate to appropriate LLN support services

  • A Candidate’s LLN competency must be assessed and any special needs identified prior to the commencement of training so that any LLN or special needs can be addressed and provided for during both the HRW Training and the HRWL Assessment.

Notification of Scheduled Training

Info

PROCEDURE

Prior to Conducting Forklift Assessment

...

Confirmation of Resources and Materials

RTOs must undertake a series of “pre-assessment” activities to ensure that Candidates undertaking and Assessors conducting a HRWL Assessment are safe from risk and harm and that all tasks in the National Assessment Instrument (NAI) can be completed as per assessment requirements.

The RTO is responsible for ensuring and confirming that all resources required to conduct a HRWL Assessment are readily available, safe for use and compliant before the assessment begins. This responsibility cannot be delegated to the Assessor.

Compliance may be checked by SafeWork NSW via audit and/or verification activities.

Compliance action may include:

  • Educative Advice

  • Corrective Action

  • Directed Engagement

  • Suspension

  • Cancellation.

An RTO can ensure compliance by taking the actions detailed in the table below. The table outlines the SafeWork NSW expectations of RTOs for every HRWL Assessment, to meet the minimum plant and equipment requirements. (The Fact Sheet from SafeWork NSW at the bottom of this procedure outlines the full details.)

HRW RTO Condition

SafeWork NSW expectation of compliant action

Condition 51

Prior to each HRWL Assessment, the RTO must confirm that the resources required to conduct the Assessment in the relevant HRWL class:

a. are readily available and safe for use, including, but not limited to, the site/venue, plant, equipment, and/or materials; and

b. are compliant and meet the full requirements to conduct the HRWL Assessment as prescribed for the relevant HRWL class in the Guide for Assessors and/ or the NAI

  • The RTO must carry out appropriate due diligence before every assessment

  • This means having a process that ensures an RTO staff member consistently checks everything is available for a safe, compliant, and full licence assessment before every assessment

  • Good practice would be to use a checklist so the required items can be marked off

  • If the RTO cannot confirm all required items for the assessment, the RTO must cancel the HRWL Assessment as it is unable to meet the requirements of Conditions 51 and 52.

Condition 52

Prior to each HRWL Assessment, the RTO must provide timely written notification to the Assessor including, but not limited to:

f. suitable evidence that the resources required to conduct the HRWL Assessment (see Conditions 51(a) and 51(b) above) have been determined as available, safe for use and compliant.

  • The RTO must have a process for providing the necessary written information to an Assessor before the assessment

  • This could occur via email, OLE notification or hard copy documents and must include either:

    • A written declaration by the RTO to the Assessor that confirms the resources have been checked and are readily available, safe for use, compliant and meet the full requirements OR

    • A copy of the checklist(s) used to confirm the resources have been checked and are readily available, safe for use, compliant and meet the full requirements.

  • If asked to produce this information, the RTO must be able to do so. This means you must be able to show evidence of the email, OLE notification or the hard copy document provided to the assessor.

Info

PROCEDURE

Conduct Forklift Training and Assessment (NSW) Procedure

Required Actions

Responsibility

1

Confirm appropriate trainer and affiliated HRWL Assessor are available.

Management

2

Schedule the assessment via the Online Environment (OLE) at least seven (7) calendar days before the assessment. Any changes to scheduled assessment must be made at least 48 hours prior to the assessment taking place.

Course coordinator

3

Complete checks:

  • No more than 20 Candidates in each training course

  • Confirm student will be 18 years of age, or

...

  • older, on the day the assessment is conducted

  • Ensure

...

  • the student

...

Ensure the student completed the candidate declaration

...

  • has completed a Student/Candidate Declaration. (See notes on student’s file from enrolment.)

Course coordinator

4

Make an exemption request if required. - If student declares ‘Yes’ to any

...

statements in

...

the Candidate Declaration, seek an exemption approval from the Regulator to enrol and/or assess the

...

candidate (see information above for making an exemption request).

Course coordinator

5

Enrol student in course

Course coordinator

6

Perform induction:

  • Have student complete the LLN test and LNA

  • Confirm student meets the minimum course LLN levels and complete the LNA spreadsheet, noting any support required

  • Inform student of EOI requirements.

Trainer

7

Deliver training as per course release schedule.

Trainer

8

Notify course coordinator of students that are competent in TLILIC0003 or TLILIC0004.

Trainer

9
  • Conduct checks using the HRW Assessment Inspection Checklist to ensure everything required for full licence assessment is available for use, safe and compliant

  • Save the Checklist with the name of the trainer and date completed to the Google Server - https://drive.google.com/drive/folders/111W781IQaTALKh71kC2F6QqVWDil_EPm?usp=sharing

  • If all required items for the assessment can't be confirmed, cancel the assessment until all requirements can be met.

Trainer

10

Email the following details to the assessor and trainer 48 hours prior to the assessment:

  • A copy of the completed HRW Assessment Inspection Checklist

  • A copy of Application for Assessment Notification issued from the OLE

  • The total number of students to be assessed

  • The full name of each student

  • Evidence that each student is ready for assessment (copy of the student’s Statement of Training Completion), or alternate documentation that includes:

    • Evidence of enrolment and RTO name

    • Date of course enrolment

    • Candidate’s full residential address

    • RTO’s approval number (RTO800574) (this is issued by the Regulator) The approval document is in the Quality drive> Licensing information> NSW> Forklift Information folder (Approval Certificate)

    • Specified VET course (Unit of competency).

  • Date(s) training was completed and any competencies achieved

  • Copies of any Candidate exemptions approved by the Regulator

  • LLN or any other additional support required by the Candidate to undertake the HRWL Assessment.

...

Course coordinator

11

Assessment conducted:

  • Trainer confirms all resources are available and safe for use. E.g. site/venue, plant, equipment and/or materials

  • Assessor checks EOI for each student

  • Assessor conducts assessments and provides students with outcome.

Assessor and Trainer

12

Ask each Candidate to complete the training evaluation form when they receive it after training is delivered. The form will be sent to each candidate automatically upon completion of their training.

Trainer

13

Complete and issue SOA.

Course coordinator

14

Retain Candidate’s assessment records, including:

  • Exemption requests and outcome (if applicable)

  • Candidate’s completed application form to undertake HRWL assessment

  • Candidate’s original completed National Assessment Instrument (NAI) papers

  • Candidate’s copy of an issued Notice of Satisfactory Assessment/Assessment Summary (NSA/AS) form

  • Copy of a Candidate’s AIAS form (if applicable).

These are to be scanned and maintained securely with student’s Strategix records for at least 5 years.

Trainer and Course Coordinator

Note

Do not allow a student to retain their original National Assessment Instrument (NAI) paper(s).

Do not provide a student with a copy of an NAI or their completed NAI paper(s) after undertaking or attempting a HRWL Assessment.

If you need to provide a partial or cumulative assessment to a student, or if a reassessment is required for a student, please see the below information.

Partial and Cumulative Assessments

All assessment components for Partial and Cumulative Assessments must be completed on no more than three occasions with the full assessment completed within 7 days of the first date of assessment. The RTO must notify a separate HRWL Assessment for each part of a Partial or Cumulative Assessment via the OLE, including to insert at least the following information in the assessment notification ‘Comments’ free text field:

  • The HRWL Assessment component (i.e. knowledge, and/or calculations and/or performance); and

  • Any other special arrangements made for that component of the HRWL Assessment.

If a Cumulative Assessment is required, the RTO must seek an exemption to vary the original HRWL Assessment notification within 48 hrs of the need being identified.

If a Partial or Cumulative Assessment cannot be completed within seven (7) days, the RTO must contact the Regulator, by email to tacs@safework.nsw.gov.au, to request an exemption to vary the relevant HRWL Assessment notification.

Reassessment

Prior to notifying a Reassessment, the RTO must confirm that:

  • At least 48 hours have passed since the original Assessment Summary (AS) form was issued by the HRWL Assessor; and

  • Not more than 90 days has passed since the original AS form was issued; and

  • The Candidate can provide the original AS form issued by the HRWL Assessor.

Refer to the attached document below for full SafeWork NSW policy and conditions under the Work Health and Safety Regulation 2017.

...

Info

PROCEDURE

Access to NSW Forklift Portal

Excerpt
nameNSW OLE Forklift portal access

Department manager must email the Compliance Manager to organise access to the Online Learning Environment. The email must include the following for each authorised staff member:

  • Name

  • Phone number

  • Email Address.

Compliance Manager send these details to the Authorised Officer (Jeremy Rota), who must authorise and request the access via email tacs@safework.nsw.gov.au.

Online Learning Environment is accessed via https://www.onegov.nsw.gov.au/GLS_Portal/public/Account.mvc/LogOn?ReturnUrl=%2Fgls_portal%2FCourseManagement.mvc%2FIndex

Info

STANDARDS AND REGULATORY REQUIREMENTS

Authority

  • List here

See Funding

SafeWork NSW

Regulatory Documents

  • List here

List the Contract, audit evidence requirements, standards etc. and the applicable section or clause from each document

Approved By

Name here

Details / Decisions:

Conditions to the Agreement for RTOs to Conduct High Risk Work License Assessments in NSW under the Work Health and Safety Regulation 2017 (NSW)

View file
nameconditions-to-the-agreement-for-RTOs-to-conduct-high-risk-work-licence-asessments-oct-2022.pdf
View file
nameSWNSW[35785_23] - High Risk Work Licence (HRWL) Assessments - RTO confirmation of available resources & materials.pdf

...