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PUBLIC-FACING |
Student Fees and Charges Information
QLD - Certificate 3 Guarantee Fact Sheet Fee Information
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Co-contributionContribution FeesStudents receiving funding under the Certificate 3 Guarantee program must contribute towards the cost of their course/training. The co-contribution fees differ for each course; refer to the following table/s for pricing. Please note, pricing may be different for delivery methods (online, campus and workplace). The price tables detail the fees and charges due prior to any outcome being reported. Fees are always rounded down. Fees are broken down to a unit level so students can calculate the cost of their course accurately when they have Credit Transfers* applied. Fees may be paid on your behalf by an employer or another third party (but not by Strategix). If you are required to pay fees personally you will be given a payment advice that details the total amount due and a payment schedule. Fees Fees are calculated by Course Fee ÷ No Units – Credit Transfers and Gap units = Total due. The fee for a Credit Transferred unit is calculated by dividing the Course Fee by the number of units, to give the cost per unit (i.e. Course Fee ÷ No. of units = cost per unit).
*Credit transfers must be supported by a copy of the certificate, statement of attainment or USI transcript. Students have the option of choosing multiple methods to pay for their course fees (i.e. eftpos, in person, over the phone), refer to the Fees and Charges Information Sheet for more details. ConcessionA student may access concessional pricing as follows:
Delivery and FeeCampusdeliveryDelivery (faceFace-2-faceFace)Students must attend the nominated days / weeks at a Strategix venue and Vocational Placement where required.
*Please enquire for course availability Online DeliveryCourse delivered online with face-to-face or online practical sessions and Vocational Placement where required.
*Please enquire for course availability OnlineWorkplace DeliveryCourse delivered online with on the job as face-to2-face or online practical sessions and Vocational Placement where required.
$50 $2.94 $20 | CHC32015$1.17
TBD - Coming Soon TBD - Coming Soon TBD - Coming Soon TBD - Coming Soon *SIT30616 Cert III in Hospitality TBD TBD TBD TBD *SIR30216 Cert III in Retail $50 $3.84 $20 $1.53 *Please enquire for course availability Workplace DeliveryCourse delivered on the job as face-2-face or online
*Please enquire for course availability | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
QLD - VETiS Funding Fact Sheet Fee Information
VETiS Funding Prices
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Co-Contribution FeesVETiS funded students are exempt from co-contribution fees for the following courses.
Cert III in Early Childhood Education and Care $50 $2.94 $20 $1.17 CHC30213 Cert III in Education Support $50 $2.94 $20 $1.17 CHC30221 Cert III in School Based Education Support TBD - Coming Soon TBD - Coming Soon TBD - Coming Soon TBD - Coming Soon CHC32015 Cert III in Community Services $50 $4.16 $20 $1.66 CHC33015 Cert III in Individual Support (Ageing) $50 $3.84 $20 $1.53 CHC33015 Cert III in Individual Support (Disability) $50 $3.84 $20 $1.53 CPP30316 Cert III in Cleaning Operations $1,000 $52.63 $500 $26.31 FBP30117 Cert III in Food Processing $20 $1.17 $10 $0.58 MSM30116 Cert III in Process Manufacturing $20 $0.95 $10 $0.47 SIT30616 Cert III in Hospitality $50 $3 $20 $1 TLI30319 Cert III in Supply Chain Operations $1,100 $79 $1,050 $75 TLI31216 Cert III in Driving Operations $600 $28 $500 $33 TLI30321 Certificate III in Supply Chain Operations* $1,100 $79 $1,050 $75 FBP30121 Certificate III in Food Processing TBD - Coming Soon TBD - Coming Soon TBD - Coming Soon TBD - Coming Soon | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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*Please enquire for course availability |
VETiS Plus (Fee for service) prices
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Course FeesStudents / Schools are responsible for paying the associated fees to participate in the VETiS Plus Program. VETiS Plus (Certificate II)For those who have previously completed a Certificate II Food Processing with Strategix under VETiS funding.
VETiS Plus (Certificate III)For those who have previously completed a Certificate II with Strategix.
Fee for Service - (Certificate II)For those who have not previously completed a Cert II or III with Strategix.
ConcessionsConcession rates do not apply. |
QLD - User Choice Fact Sheet Fee Information
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Co-contribution FeesThe JobTrainer program is designed to offer fee free training for Certificate III’s and Short Courses, and offer lower fee training for higher level qualification training to eligible students. Refer to the pricing table which details any fees due prior to any outcome being reported. Fees are always rounded down. If applicable not the course, the feeStudent FeeStrategix must collect a student contribution fee, it may be paid on your behalf of the student by an their employer or another a third party (but not by Strategix). If you pay fees personally, you will be given a payment advice that details the total amount due and a payment schedule. Fees are calculated by Course Fee ÷ No Units – Credit Transfers and Gap units = Total due.
*Credit transfers must be supported by a copy of the certificate, statement of attainment or USI transcript. Students have the option of choosing multiple methods to pay for their course fees (i.e. eftpos, in person, over the phone), refer to the Fees and Charges Information Sheet for more details | |||
Qual Code | Qualification Name | Co-Contribution Fee | |
TLI20420 | Cert II in Supply Chan Operations | $0 | CHC30121 | Cert
Student Fees - Year | Price per Nominal Hour |
2017 Student Fees | $1.60 per Nominal Hour |
2018 Student Fees | $1.60 per Nominal Hour |
2019 Student Fees | $1.60 per Nominal Hour |
2020 Student Fees | $1.60 per Nominal Hour |
2021 Student Fees | $1.60 per Nominal Hour |
2022 Student Fees | $1.60 per Nominal Hour |
2023 Student Fees | $1.60 per Nominal Hour |
2024 Student Fees | $1.60 per Nominal Hour |
Qual Code | Qual Name | Maximum Nominal Hours |
BSB30120 | Certificate III in Business | 490 hrs |
CHC30121 | Certificate III in Early Childhood Education and Care |
1108 hrs |
CHC32015 |
Certificate III in |
$0
CHC30221
Cert III in School Based Education Support
$0
CHC32015
Cert III in Community Services
$0
CHC33015
Cert III in Individual Support (Ageing)
$0
CHC33015
Cert III in Individual Support (Disability)
$0
MSM30116
Cert III in Process Manufacturing
$0
CHC40413
Cert IV in Youth Work*
$40
TLI20421
Cert II in Supply Chan Operations*
$0
HLT33115
Cert III in Health Services Assistance
Community Services | 475 hrs | |
CHC40421 | Certificate IV in Youth Work | 960 hrs |
FBP20122 | Certificate II in Food Processing* | 440 hrs |
TLI31222 | Certificate III Driving Operations* | 420 hrs |
TLI30321 | Certificate III in Supply Chain Operations | 425 hrs |
CHC33021 | Certificate III in Individual Support - Ageing** | 975 hrs |
CHC33021 | Certificate III in Individual Support - Disability*** | 925 hrs |
** Students require a nationally coordinated criminal history check to complete Individual Support. Students are not required to pay the fee for the check.
*Please enquire for course availability
QLD - VETiS Funding Fact Sheet Fee Information
VETiS Funding Prices
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| name | VETiS Funding |
|---|
Co-contribution Fees
VETiS funded students are exempt from co-contribution fees for the following courses.
...
Qualification Code
...
Qualification Name
...
Co-contribution Fee
...
Cost Per Unit
...
Co-contribution concessional Fee
...
Cost Per Unit
...
HLT23215
...
Certificate II in Health Support Services
...
$0
...
$0
...
$0
...
$0
...
SIT20316
...
Certificate II in Hospitality
...
$0
...
$0
...
$0
...
$0
...
FBP20121
...
Certificate II in Food Processing
...
$0
...
$0
...
$0
...
$0
...
CHC22015*
...
Certificate II in Community Services
...
$0
...
$0
...
$0
...
$0
...
TLI20420*
...
Certificate II Supply Chain Operations
...
$0
...
$0
...
$0
...
$0
...
TLI20421*
...
Certificate II in Supply Chain Operations
...
$0
...
$0
...
$0
...
$0
*Please enquire for course availability
VETiS Plus (Fee for service) prices
...
| name | VETiS Plus |
|---|
Course Fees
Students / Schools are responsible for paying the associated fees to participate in the VETiS Plus Program.
Fee for Service - Cert II
For those who have not previously completed a Cert II or III with Strategix.
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Qualification Code
...
Qualification Name
...
Course Fee
...
HLT23215
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Certificate II in Health Support Services
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$1500
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SIT20316
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Certificate II in Hospitality
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$1500
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FBP20121
...
Certificate II in Food Processing
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$1500
...
TLI20420
...
Certificate II in Supply Chain Operations
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$1500
...
TLI20421
...
Certificate II in Supply Chain Operations
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$1500
VETiS Plus - Cert II
For those who have previously completed a Cert II with Strategix.
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Qualification Code
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Qualification Name
...
Course Fee
...
TLI20420
...
Certificate II in Supply Chain Operations
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From $100
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TLI20421
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Certificate II in Supply Chain Operations
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From $100
VETiS Plus - Cert III
For those who have previously completed a Cert II with Strategix.
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Qualification Code
...
Qualification Name
...
Course Fee
...
CHC32015
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Certificate III in Community Services
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From $350
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SIT30616
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Certificate III in Hospitality
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From $350
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HLT33115
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Certificate III in Health Services Assistance
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From $350
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FBP30117
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Certificate III in Food Processing
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From $350
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TLI30319
...
Certificate III in Supply Chain Operations
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From $350
Concessions
Concession rates do not apply.
QLD - User Choice Fact Sheet Fee Information
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| name | UC |
|---|
Student Fee
Strategix must collect a student contribution fee, it may be paid on behalf of the student by their employer or a third party unrelated to the Strategix, but cannot be paid or waived by Strategix, unless approved in writing by the department.
Invoices for students will be generated and sent to the client after students are approved for funding. The payment amount includes the compulsory Student Contribution Fees. Students will not be charged for individual subjects which are Credit Transferred or Transitional Gap trained.
When a student converts from a school-based trainee to a full-time or part-time traineeship, the student contribution fees will be charged for training and assessment for any units of competency not yet commenced. This does not apply when the student is under 21 and is undertaking a high priority qualification as identified by the department (refer to next page*).
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Student Fees - Year
...
Price per Nominal Hour
...
2017 Student Fees
...
$1.60 per Nominal Hour
...
2018 Student Fees
...
$1.60 per Nominal Hour
...
2019 Student Fees
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$1.60 per Nominal Hour
...
2020 Student Fees
...
$1.60 per Nominal Hour
...
2021 Student Fees
...
$1.60 per Nominal Hour
...
2022 Student Fees
...
$1.60 per Nominal Hour
...
Qual Code
...
Qual Name
...
Max Nominal Hour
...
TLI31216
...
Certificate III Driving Operations
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530 hrs Maximum
...
TLI30319
...
Certificate III in Supply Chain Operations
...
575 hrs Maximum
...
CHC30121
...
Certificate III in Early Childhood Education and Care
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1108 hrs Maximum
...
CHC32015
...
Certificate III in Community Services
...
475 hrs Maximum
...
CHC40413
...
Certificate IV in Youth Work
...
1065 hrs Maximum
...
FBP20121
...
Certificate II in Food Processing*
...
440 hrs Maximum
...
SIT20316
...
Certificate II in Hospitality*
...
282 hrs Maximum
...
TLI31221
...
Certificate III Driving Operations*
...
TBD - Coming Soon
...
TLI30321
...
Certificate III in Supply Chain Operations
...
425 hrs Maximum
...
CHC33015
...
Certificate III in Individual Support - Ageing**
...
925 hrs Maximum
...
CHC33015
...
Certificate III in Individual Support - Disability***
...
650 hrs Maximum
...
SIT30616
...
Certificate III in Hospitality*
...
377 hrs Maximum
...
CPP30316
...
Certificate III in Cleaning Operations*
...
278 hrs Maximum
** Students require a federal police check to complete Individual Support. Students are not required to pay the fee for the check.
*Please enquire for course availability
Partial Exemption — Tuition Fees
Strategix will only charge 40 percent of the student contribution fee where the participant falls into one or more of the following exemption categories:
The participant is not at school, has not completed year 12 and was or will be under 17 years of age at the end of February in the year in which Strategix provides training
The participant holds a Health Care Card or Pensioner Concession Card issued under Commonwealth law, or is the partner or a dependant of a person who holds a Health Care Card or Pensioner Concession Card, and is named on the card
The participant issues Strategix with an official form under Commonwealth law confirming that the participant, his or her partner or the person of whom the participant is a dependant, is entitled to concessions under a Health Care Card or Pensioner Concession Card
The participant is an Aboriginal or Torres Strait Islander person.
Full Exemption — Tuition Fees
Only trainees who fall under one of the following circumstances can a student receive a full exemption of student contribution fees for the entire qualification.
Financial Hardship – Where evidence indicates payment of the student contribution fee would cause the trainee extreme financial hardship. Strategix has process’ in place in order to explore further payment options to lessen the impact of a payment prior to applying for a fee exemption. Applications for financial hardship and relevant supporting documentation will be gathered and assessed on an individual basis.
School-Based – All School-based traineeships receive a full exemption for student contribution fees.
Free Apprenticeships for Under 21s – The free apprenticeships for under 21s initiative will cover the cost of training for Queensland apprentices or trainees who commenced or are undertaking one of Priority Apprenticeship and Traineeship Qualifications* from 1 July 2019 to 30 June 2023.
*Priority Apprenticeship and Traineeship Qualifications:
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Qual Code
...
Qual Name
...
CHC30121
...
Certificate III in Early Childhood Education and Care
...
CHC33015
...
Certificate III in Individual Support
QLD - Higher Level Skills Fact Sheet Fee Information
| Excerpt | ||
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Co-Contribution FeesStudents receiving funding under the Higher Level Skills program must contribute towards the cost of their course/training. The co-contribution fees differ for each course; refer to the following table/s for pricing. Please note, pricing may be different for delivery methods (online, campus and workplace). The price tables detail the fees and charges due prior to any outcome being reported. Fees are always rounded down. Fees are broken down to a unit level so students can calculate the cost of their course accurately when they have Credit Transfers* applied. Fees may be paid on your behalf by an employer or another third party (but not by Strategix). If you are required to pay fees personally you will be given a payment advice that details the total amount due and a payment schedule. Fees are calculated by Course Fee ÷ No Units – Credit Transfers and Gap units = Total due.
*Credit transfers must be supported by a copy of the certificate, statement of attainment or USI transcript. Students have the option of choosing multiple methods to pay for their course fees (i.e. eftpos, in person, over the phone), refer to the Fees and Charges Information Sheet for more details ConcessionA student may access concessional pricing as follows:
|
NSW - Smart and Skilled Fact Sheet Fee Information
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SA - Skilled Careers Fact Sheet Fee Information
| Excerpt | ||
|---|---|---|
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Fees and ChargesSkilled Careers students are required to contribute towards the cost of their training. The co-contribution fees may differ for each course of study. See the table below for pricing. Concessional and JobTrainer fees are calculated at $0.25 per nominal hour. Table here *Fees may be paid by a third party (ESP, JAP, Employer) but cannot be waived or paid by the training organisation. ConcessionsThe definition of a Concessional Participant below only applies when the Participant or Participant’s family or guardian or employer is responsible for the payment of any Student Contribution Fee. Under this Policy, Concessional Participants are defined as:
A Participant’s eligibility for concessional status must be identified by Strategix at the time of submission of the Participant’s AVETMISS data in order to attract the higher Government subsidy. South Australians of any age who have been or are under the Guardianship of the Minister (GOM) are eligible for fee-free courses delivered by training providers. The usual subsidised training eligibility rules apply. To apply for a fee exemption, complete this form. |
SA - JobTrainer Fact Sheet Fee Information
| Excerpt | ||
|---|---|---|
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Fees and ChargesSkilled Careers students are required to contribute towards the cost of their training. The co-contribution fees may differ for each course of study. See the table below for pricing. On-Campus (Full Time Study) table here *Students require a federal police check to complete Individual Support. Students are not required to pay the fee for the check. Fees may be paid by a third party (ESP, JAP, Employer) but cannot be waived or paid by the training organisation. |
WA - Priority Industry Training Fact Sheet Fee Information
| Excerpt | |||
|---|---|---|---|
| |||
Fees and ChargesDTWD requires students receiving funding under the PIT program to contribute towards the cost of their course/training, this is referred to as a Student Tuition Fee*. The fee may be paid on the students behalf by an employer or another third party (but not by Strategix). If the student/s are required to pay fees personally they will be given an itemised invoice. *The Student tuition fees are indicative only and are subject to change given individual circumstances at enrolment. Additional fees may apply such as Student service and resource fees. table here Students receive an invoice at the commencement of each Unit of Study for the portion of fees relevant to the subjects included in the Unit of Study. Invoices only include the subjects commenced in that unit of study. Where a qualification delivery runs over multiple years, a student will receive updated invoice at the recommencement of study. Fees are calculated as per the Nominal Hours at the subject level. For example, CHCCOM005 is 50 hours, the tuition fee applicable to a Non-Concession student will be $0.97 x 50 hours = $48.50. Fee Exemptions Students not enrolled at school are exempt from course and resource fees if they:
Fee Waiver Students may access a Fee waiver if they are experiencing severe financial hardship for courses. Students must provide evidence of thier reasoning in line with the departments criteria for financial hardship. Financial Hardship Criteria A fee waiver cannot be given unless ALL of the following criteria are met. | |||
Criteria for Severe Financial Hardship | |||
1 | The student’s income must not exceed the Department of Human Services income thresholds for the low income health care card, as outlined below | ||
Status | Weekly income | Total income in the 8 Week Period Prior to Applying | |
Single, no children | $561 | $4,488 | |
Couple combined, no children | $969 | $7,752 | |
Single, one dependent child | $969 | $7,752 | |
Couple combined, one child | $1,003 | $8,024 | |
For each additional child add | $34 | $272 | |
2 | The student does not have the disposable income to pay the fees via instalments without compromising their ability to meet their basic living needs or those of their dependents. | ||
3 | There is no basis for concluding that the student’s financial circumstances are likely to change within a reasonable period (e.g. 12 months). | ||
Qual Code | Qual Name |
CHC30121 | Certificate III in Early Childhood Education and Care |
CHC33021 | Certificate III in Individual Support |
QLD - Higher Level Skills Fact Sheet Fee Information
| Excerpt | ||
|---|---|---|
| ||
Co-Contribution FeesStudents receiving funding under the Higher Level Skills program must contribute towards the cost of their course/training. The co-contribution fees differ for each course; refer to the following table/s for pricing. Please note, pricing may be different for delivery methods (online, campus and workplace). The price tables detail the fees and charges due prior to any outcome being reported. Fees are always rounded down. Fees are broken down to a unit level so students can calculate the cost of their course accurately when they have Credit Transfers* applied. Fees may be paid on your behalf by an employer or another third party (but not by Strategix). If you are required to pay fees personally you will be given a payment advice that details the total amount due and a payment schedule. Fees are calculated by Course Fee ÷ No Units – Credit Transfers and Gap units = Total due.
*Credit transfers must be supported by a copy of the certificate, statement of attainment or USI transcript. Students have the option of choosing multiple methods to pay for their course fees (i.e. eftpos, in person, over the phone), refer to the Fees and Charges Information Sheet for more details ConcessionA student may access concessional pricing as follows:
|
Course Fees
Excerpt in: Student Handbook, Fees and Charges Information
...
| Excerpt | ||
|---|---|---|
| ||
The Tuition Protection Service (TPS) is an initiative of the Australian Government to help international students and eligible domestic students accessing a VET Student Loan (VSL), FEE-HELP or HECS-HELP (HELP) loan, whose education providers are unable to fully deliver their course of study. The TPS ensures that these students are able to either:
More information and assistance with the TPS can be found on their website here: https://www.deseeducation.gov.au/tps. |
Payment Methods
| Excerpt | ||
|---|---|---|
| ||
Payment can be collected/received by Strategix via the following methods:
*may not be available or specific conditions may apply at some locations.
EFTPOSStudents paying via EFTPOS can do so in person, over the phone or online:
These details include:
Online PaymentWhere a student intends to pay through the online payment gateway the Strategix team member issues the student with an invoice. To make a payment, the student follows the link and enters their Visa Debit or Credit Card details. Payment ScheduleA payment schedule can be setup established between Strategix and a student. Students must ensure payments are:
Payment Plan
|
...
The information above is provided by one or more of the following methods:
Fact Sheet | Service Agreement | Quote for Service form | Tentative Enrolment email | Student Handbook | Course Schedules | Payment Contract (Payment Plan) | Payment Plan Agreement | Letter of Offer and Acceptance Agreement | Refund Policy and Procedure | Confirmation of Enrolment (COE) | Website | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Academy Funded Students | x | x | x | x | x | x | x | |||||
Academy Fee for Service Students | x | x | x | x | x | x | x | x | ||||
College Students | x | x | x | x | x | |||||||
International Students | x | x | x | x | x | x | x | |||||
Traineeships | x | x | x | x | x | x | x |
Fee Collection Threshold Conditions ($1500)
| Excerpt | ||
|---|---|---|
| ||
Students will not be charged more than $1500* prior to the commencement of their course unless they are covered by either the Tuition Protection Service (TPS) or the interim tuition assurance arrangements. The following students are covered by the TPS arrangements and must pay invoices as issued:
Fee collection thresholds apply to all other students, including:
*Where a course fee is over the threshold of $1500, students may still choose to pay the full amount upfrontthe remainder will be invoiced prior to the course completion date. The $1500 threshold does not apply to employers paying fees on behalf of the student. |
...
Strategix can and will withhold the issuance of a qualification until all student fees are paid, this also includes any actions by students required to access and claim funding to pay for the student's CoS.
Re-
...
Enrolment
Re-enrolments may incur a fee as per the following examples:
Domestic Students: When a student re-enrols into the same qualification (where the Subject selection and course code remains the same) and where the re-enrolment falls within 12 months of the original enrolment commencement date they will not be charged a second enrolment fee. A re-enrolment into a course where the training package release has been updated and the subject selection has changed or where the course code has changed or the re-enrolment is outside of 12 months from the original commencement date, is considered a different course and an enrolment fee applies.
International Students: When an international student re-enrols into any CoS they will be charged the fees due for each enrolment.
...
Deferment of Studies
Where a student is on a payment plan and defers their studies, the payments are also deferred until the date the student returns (the end date of the deferral). If payment is not received prior to the commencement of further UoS, the student may be excluded from the course and have their studies deferred.
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Fees and Charges Procedure
Steps | Person Responsible | |
|---|---|---|
| 1 | Billing/Invoicing | Accounts, Admin Assistant |
| 2 | Collecting Payments | Accounts, Admin Assistant, Trainers |
| 3 | Reminder Notices | Accounts, Admin Assistant |
| 4 | Enrolment Cancellation | Accounts, Admin Assistant |
| 5 | Debt Collection | Accounts, Admin Assistant |
Billing/Invoicing
Fees may be paid by either a Third Party (Employer or Job Active Provider (JAP) etc.) or the student. Refer to Specific Invoicing/Payment Requirements (below) for specific fee requirements for each student cohort. The admin process on how to create an invoice is outlined in /wiki/spaces/QD/pages/3038675188.
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Third-Party Paying
Where an Employer or Job Active Provider (JAP) is paying the course fee or co-contribution fee on behalf of a student:
The administrative assistant is responsible to provide a Quote for Service. This is emailed to the employer/JAP
When the employer/JAP accepts the quote, they send Strategix a Purchase Order
The administrative assistant must review and approves the Purchase order and informs the Accounts Department
The Accounts Department raise invoice*
Payments are made by the employer/JAP and they notify Strategix through a remittance advice.
*Invoices are issued to an employer or JAP must be issued prior to commencement and before a student is set to In Progress.
Student Paying
Where the student is paying for the course the invoice may be issued before or after payment has been received:
...
Timing of Invoice
...
Situation
...
Issued after payment
...
Where a student pays prior to induction
...
Issued prior to payment
...
Where a student has not paid prior to induction and/or in a fee for service arrangement
Collecting Payments
Payment can be collected/received by Strategix via the following methods:
EFTPOS: Students paying via EFTPOS can do so in person, over the phone or online
In-Person: If the student is completing the transaction in person, it is as simple as swiping their card or using payWave. The Strategix team member is to ensure the student is provided with an opportunity to receive a copy of their EFTPOS receipt
Over the Phone: For a transaction over the phone, the student must provide the Strategix team member with their Visa Debit or Credit Card details. These are entered into the machine as a “telephone order”. These details include:
16-digit card number
Expiry Date
CVC or CVV number
The Strategix team member saves a copy of the receipt from the EFTPOS machine in aXcelerate and generates a tax receipt in aXcelerate, the student is provided with a copy of this.
Online Payment: Where a student intends to pay through the online payment gateway the Strategix team member issues the student with an invoice. To make a payment, the student follows the link and enters their Visa Debit or Credit Card details
Payment Schedule: A payment schedule can be set up established between Strategix and a student. Students must ensure payments are:
In full
On-time in line with the agreed schedule
Paid into Strategix’s designated bank account.
Payment Plan: Payment plans are a direct debit set up and fees will be automatically drawn directly from the student’s account when as per the agreed terms and timeframe. A student can work with Strategix to arrange a payment plan. Students on a payment plan must:
Provide their bank account details or credit card number for DebtSuccess or Strategix to collect scheduled payments
Ensure payments are made in line with the payment contract
Where applicable, give written approval if they wish to make credit card payments over $1,000 or Bank payments over $2,000
In the event of an unsuccessful payment attempt, students will be charged a reversal fee of $12.00.
Cash (may not be available or specific conditions may be set at some locations): When a student is paying via cash in person the Strategix team member:
Receives the cash
Issues the student with a tax receipt (white copy) from the trainer or site receipt book
Retains the Yellow receipt and provides it to the administrative assistant
The yellow copy is scanned and uploaded to the student's aXcelerate profile.
Bank Transfer: When a student is paying via Bank Transfer the Strategix team member issues the student with a “Notification - Fees/Payment Required” email. The email contains the details on how to pay the fee and a reference number for the student to include in the bank transfer.
The preferred method of payment for sales less than $500 are collected via EFTPOS, credit card, or bank transfer. The administrative process for each of the fee collection methods are outlined in /wiki/spaces/QD/pages/3038675188.
Reminder Notices
Students are notified when they fall behind in their payments and are provided with an opportunity to pay any outstanding fees prior to being withdrawn from the course.
...
Student Payment Type
...
Notified by
...
Payment Schedule
...
Accounts department
...
Payment Plan
...
The Party whom the payment plan has been established with
...
All other students
...
Administrative assistant
Records of all contact must be noted in aXcelerate.
Enrolment Cancellation
Once a reminder notice has been issued and it is determined that a student cannot or does not intend to pay the outstanding fees, Strategix will:
Withdraw the student from the course and issue the student with a Confirmation of Withdrawal as per the Student Withdrawal Policy and Procedure
Notify any relevant parties (Employer, The Department of Home Affairs, Australian Apprenticeships Support Network etc.)
Follow up with any outstanding fees as per step 5 debt collection.
Debt Collection
Once a student has been withdrawn from the course they will be followed up for a period of time before being referred to an external debt collection agency as follows:
...
Student Payment Type
...
Notified by / Timing
...
Payment Schedule
...
Students with a Payment Schedule are bound to the conditions in the contract, if after taking all reasonable steps to attempt to collect an overdue amount Strategix is unsuccessful in obtaining payment the student will be referred to an external Debt Collection Agency to follow up with outstanding debit.
...
Payment Plan
...
Students with a Payment Plan are bound to the conditions in the contract. After all reasonable attempt to collect any overdue amount students will be referred to an external debt collection agency.
...
All other students
...
The administrative assistant is responsible for securing the payment of overdue invoices, until they are outstanding for more than 60 days. After 60 days outstanding, the administrative assistant is to provide Accounts with a summary of collection action to date.
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PROCEDURE TWO |
Fee Collection Threshold Conditions
The following sets out the information regarding fees under and above $1500:
...
Student Type
...
Threshold Conditions
...
Domestic:
State Funded
Academy
School Based
Existing Worker
Fee for Service
...
Where total fees are above $1500, students are not charged more than $1500 prior to the commencement of their course.
If the course cost to the student is more than $1500, the remainder is to be invoiced prior to the course completion date.
...
Domestic College (Fee for service)
In approved courses only, some students can pay fees above $1500 prior to commencement. Students who pay fees above $1500, in the event of default by Strategix will be:
Placed into an equivalent course without having to pay any additional fees for the portion of the course they have paid in advance, or
Refunded for all fees paid in advance over $1500 and, are
Covered by the Australian Students Tuition Assurance Scheme.
Australian Students Tuition Assurance Scheme (ASTAS)
ASTAS only relates to student who have paid upfront fees of more than $1500. Independent Tertiary Education Council Australia (ITECA) offers tuition assurance protection to students in the event that a student is unable to complete a course as a result of the insolvency of a Registered Training Organisation (RTO). Tuition Assurance relates to that portion of a student’s tuition fees that were paid in advance of that tuition.
The Scheme offers two choices. When an RTO ceases to trade, students can request to continue their study in a comparable course with an alternative provider, or to discontinue with their studies and obtain a refund for the fees prepaid but unutilised. The ASTAS is underpinned by an Insurance Policy and all refunds are carried out in accordance with this policy.
The Insurance Policy does not provide for the full refund of all fees as at the date of payment of those fees. Rather, the policy operates based on the effluxion of time, from the commencement of your enrolment to your expected completion date.
The policy will pay out the proportion of your course fees, calculated from the date of your provider’s insolvency. That is, the proportion of unutilised fees left as at the date of insolvency.
...
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Third-Party Paying
Where an Employer or Workforce Australia Employment Services Provider (WAESP) is paying the course fee or co-contribution fee on behalf of a student:
The administrative assistant is responsible to provide a Quote for Service. This is emailed to the employer/WAESP
When the employer/WAESP accepts the quote, they send Strategix a Purchase Order
The administrative assistant must review and approves the Purchase order and informs the Accounts Department
The Accounts Department raise invoice*
Payments are made by the employer/WAESP and they notify Strategix through remittance advice.
*Invoices are issued to an employer or WAESP must be issued prior to commencement and before a student is set to In Progress.
Student Paying
Where the student is paying for the course the invoice may be issued before or after payment has been received:
Timing of Invoice | Situation |
|---|---|
Issued after payment | Where a student pays prior to induction |
Issued prior to payment | Where a student has not paid prior to induction and/or in a fee for service arrangement |
Collecting Payments
Payment can be collected/received by Strategix via the following methods:
EFTPOS: Students paying via EFTPOS can do so in person, over the phone or online
In-Person: If the student is completing the transaction in person, it is as simple as swiping their card or using payWave. The Strategix team member is to ensure the student is provided with an opportunity to receive a copy of their EFTPOS receipt
Over the Phone: For a transaction over the phone, the student must provide the Strategix team member with their Visa Debit or Credit Card details. These are entered into the machine as a “telephone order”. These details include:
16-digit card number
Expiry Date
CVC or CVV number
The Strategix team member saves a copy of the receipt from the EFTPOS machine in aXcelerate and generates a tax receipt in aXcelerate, the student is provided with a copy of this.
Online Payment: Where a student intends to pay through the online payment gateway the Strategix team member issues the student with an invoice. To make a payment, the student follows the link and enters their Visa Debit or Credit Card details
Payment Schedule: A payment schedule can be set up and established between Strategix and a student. Students must ensure payments are:
In full
On time in line with the agreed schedule
Paid into Strategix’s designated bank account.
Payment Plan: Payment plans are a direct debit set up and fees will be automatically drawn directly from the student’s account when as per the agreed terms and timeframe. A student can work with Strategix to arrange a payment plan. Students on a payment plan must:
Provide their bank account details or credit card number for DebtSuccess or Strategix to collect scheduled payments
Ensure payments are made in line with the payment contract
Where applicable, give written approval if they wish to make credit card payments over $1,000 or Bank payments over $2,000
In the event of an unsuccessful payment attempt, students will be charged a reversal fee of $12.00.
Cash (may not be available or specific conditions may be set at some locations): When a student is paying via cash in person the Strategix team member:
Receives the cash
Issues the student with a tax receipt (white copy) from the trainer or site receipt book
Retains the Yellow receipt and provides it to the administrative assistant
The yellow copy is scanned and uploaded to the student's aXcelerate profile.
Bank Transfer: When a student is paying via Bank Transfer the Strategix team member issues the student with a “Notification - Fees/Payment Required” email. The email contains the details on how to pay the fee and a reference number for the student to include in the bank transfer.
The preferred method of payment for sales less than $500 is collected via EFTPOS, credit card or bank transfer. The administrative process for each of the fee collection methods is outlined in /wiki/spaces/QD/pages/3038675188.
Reminder Notices
Students are notified when they fall behind in their payments and are provided with an opportunity to pay any outstanding fees prior to being withdrawn from the course.
Student Payment Type | Notified by |
|---|---|
Payment Schedule | Accounts department |
Payment Plan | The Party whom the payment plan has been established with |
All other students | Administrative assistant |
Records of all contact must be noted in aXcelerate.
Enrolment Cancellation
Once a reminder notice has been issued and it is determined that a student cannot or does not intend to pay the outstanding fees, Strategix will:
Withdraw the student from the course and issue the student with a Confirmation of Withdrawal as per the Student Withdrawal Policy and Procedure
Notify any relevant parties (Employer, The Department of Home Affairs, Australian Apprenticeships Support Network etc.)
Follow up with any outstanding fees as per step 5 debt collection.
Debt Collection
Once a student has withdrawn from the course they will be followed up for a period of time before being referred to an external debt collection agency as follows:
Student Payment Type | Notified by / Timing |
|---|---|
Payment Schedule | Students with a Payment Schedule are bound to the conditions in the contract, if after taking all reasonable steps to attempt to collect an overdue amount Strategix is unsuccessful in obtaining payment the student will be referred to an external Debt Collection Agency to follow up with outstanding debit. |
Payment Plan | Students with a Payment Plan are bound to the conditions in the contract. After all reasonable attempt to collect any overdue amount students will be referred to an external debt collection agency. |
All other students | The administrative assistant is responsible for securing the payment of overdue invoices, until they are outstanding for more than 60 days. After 60 days outstanding, the administrative assistant is to provide Accounts with a summary of collection action to date. |
| Info |
|---|
PROCEDURE TWO |
Fee Collection Threshold Conditions
The following sets out the information regarding fees under and above $1500:
Student Type | Threshold Conditions | |
|---|---|---|
Domestic:
| Where total fees are above $1500, students are not charged more than $1500 prior to the commencement of their course. If the course cost to the student is more than $1500, the remainder is to be invoiced prior to the course completion date. | |
Domestic College (VET Student Loans) | The Department of Education has been managing the |
Tuition Protection Service (TPS) arrangements for students with a VET Student Loan (VSL), VET FEE-HELP loan |
or a FEE-HELP load through a private or TAFE higher education provider. Both providers and students can find out more information about tuition assurance and provider closure on the Department’s website |
. | ||
International Students | International course costs can be more than $1500 and are covered by the Tuition Protection Service. The Tuition Protection Service (TPS) will assist international students if Strategix was unable to fully deliver their course of study. The TPS ensures that international students are able to either:
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STANDARDS AND REGULATORY REQUIREMENTS |
Authority |
| See Funding |
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Regulatory Documents |
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Approved By | Name here | Details / Decisions: |
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