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A Confirmation of Withdrawal email is also sent to notify the student of the cancellation. Ensure the correct withdrawal date is entered and the reason for withdrawal is selected. Save the email before sending it to the student and course coordinator (if required).

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PROCEDURE TWO

QLD User Choice Student Withdrawal Procedure

Apprenticeship and traineeship program funded by the Queensland Government.

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  • If Cloud Assess, deactivate enrolment and user account

  • Once subjects are updated, the enrolment is to be set to ‘cancelled’, there must not be an “Actual Completion” date recorded against the qualification. A Statement of Attainment is to be issued to the student as per the Issuance Policy and Procedure.

  • A Confirmation of Withdrawal email is also sent to notify the student of the cancellation. Ensure the correct withdrawal date is entered and the reason for withdrawal is selected.

  • Cancel from any Current/Future Workshops

    • Review and open any current/future workshops in the Workshop Participation Record on the student’s profile

    • Select student’s name

    • Select action Cancel Booking from drop down list

    • Untick Withdraw from related subjects box

    • Select Add New Status

  • Close the Training Account:

    • Log into the Skills and Employment Portal

    • Select Training Account and Training Account Search

    • Find Training Account by entering in student’s details to search

    • Select Edit Training Account

    • Scroll down to the bottom of the Training Account to the Summary Information field, select the status ‘Closed’ and provide a reason. Examples may include: ceased training services, or is no longer enrolled in the course

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PROCEDURE SEVEN

NSW Smart and Skilled Student Withdrawal Procedure

New South Wales Government Funded Students

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  • The student has met all the enrolment requirements

  • Assessments and unused materials are returned

  • There are no outstanding monies/fees

  • There are no assessments still to be marked, if so, ask the trainer to review and outcome the units

  • There are no refunds due and if so, they are processed as per the Fee Refund Policy and Procedure.

NSW Determine Subject Outcomes

Once the checks have been completed, the administrative assistant must determine Strategix’s eligibility to claim any withdrawn outcomes in accordance with the Smart and Skilled requirements. Withdrawn claims for funding will only be valid where actual hours of training and assessment delivered are identified.

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