OVERVIEW
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PUBLIC-FACING
Student Fees and Charges Information
QLD - Certificate 3 Guarantee Fact Sheet Fee Information
Co-Contribution Fees
Students receiving funding under the Certificate 3 Guarantee program must contribute towards the cost of their course/training. The co-contribution fees differ for each course; refer to the following table/s for pricing.
Please note, pricing may be different for delivery methods (online, campus and workplace). The price tables detail the fees and charges due prior to any outcome being reported. Fees are always rounded down.
Fees are broken down to a unit level so students can calculate the cost of their course accurately when they have Credit Transfers* applied.
Fees may be paid on your behalf by an employer or another third party (but not by Strategix). If you are required to pay fees personally you will be given a payment advice that details the total amount due and a payment schedule.
Fees are calculated by Course Fee ÷ No Units – Credit Transfers and Gap units = Total due.
Example: If a course fee is $20 and the qualification contains 13 units and the student 3 Credit Transfers, the course fees will be calculated as follows:
$20 ÷ 13 = $1.53 per unit
$20 – 3 Credit transferred units @ $1.53 = $15.35 total
*Credit transfers must be supported by a copy of the certificate, statement of attainment or USI transcript.
Students have the option of choosing multiple methods to pay for their course fees (i.e. eftpos, in person, over the phone), refer to the Fees and Charges Information Sheet for more details.
Concession
A student may access concessional pricing as follows:
The Student holds a Health Care concession card or Pensioner concession card issued under Commonwealth law, or is the partner or a dependant of a person who holds a Health Care concession card or Pensioner concession card, and is named on the card; or
The Student issues Strategix with an official form under Commonwealth law confirming that the Student, his or her partner or the person of whom the Student is a dependant, is entitled to concessions under a Health Care or Pensioner concession card; or
The Student is an Aboriginal and Torres Strait Islander person. Acceptable evidence is as stated on the AVETMISS VET Enrolment Form.
The student is a school student and is enrolled in a VETiS program (may include young people in Detention)
The student has a disability, (documented evidence from a medical practitioner must be provided)
The student is an adult prisoner (evidence to be provided)
Department of Veterans’ Affairs (DVA) Card.
Delivery and Fee
Campus Delivery (Face-2-Face)
Students must attend the nominated days / weeks at a Strategix venue and Vocational Placement where required.
Qualification Code | Qualification Name | Non-Concession | Concession | ||
|---|---|---|---|---|---|
Co-Contribution Fee | Cost Per Unit | Co-Contribution Fee | Cost Per Unit | ||
CHC30121 | Cert III in Early Childhood Education and Care | $50 | $2.94 | $20 | $1.17 |
CHC30213 | Cert III in Education Support | $50 | $2.94 | $20 | $1.17 |
CHC32015 | Cert III in Community Services | $50 | $4.16 | $20 | $1.66 |
CHC33015 | Cert III in Individual Support (Ageing) | $50 | $3.84 | $20 | $1.53 |
CHC33015 | Cert III in Individual Support (Disability) | $50 | $3.84 | $20 | $1.53 |
FBP30117 | Cert III in Food Processing | $50 | $2.94 | $20 | $1.17 |
FBP30121 | Cert III in Food Processing | $50 | $2.94 | $20 | $1.17 |
SIT30616 | Cert III in Hospitality | $50 | $3.33 | $20 | $1.33 |
*SIR30216 | Cert III in Retail | $50 | $3.84 | $20 | $1.53 |
*TLI30319 | Cert III in Supply Chain Operations | $1,100 | $79 | $1,050 | $75 |
*TLI30321 | Cert III in Supply Chain Operations | $1,100 | $79 | $1,050 | $75 |
TLI31222 | Cert III in Driving Operations | $50 | $3.33 | $20 | $1.33 |
HLT33115 | Cert III in Health Services Assistance | $50 | $3.33 | $20 | $1.33 |
TLI20421 | Cert II in Supply Chain Operations | TBD - Coming Soon | TBD - Coming Soon | TBD - Coming Soon | TBD - Coming Soon |
MSM30116 | Cert III in Process Manufacturing* | $50 | $2.38 | $20 | $0.95 |
CHC30221 | Cert III in School Based Education Support* | $50 | $3.33 | $20 | $1.33 |
*Please enquire for course availability
Online Delivery
Course delivered online with face-to-face or online practical sessions and Vocational Placement where required.
Qualification Code | Qualification Name | Non-Concession | Concession | ||
|---|---|---|---|---|---|
Co-Contribution Fee | Cost Per Unit | Co-Contribution Fee | Cost Per Unit | ||
BSB30120 | Cert III in Business | $50 | $3.84 | $20 | $1.54 |
CHC30213 | Cert III in Education Support | $50 | $2.94 | $20 | $1.17 |
CHC33015 | Cert III in Individual Support (Disability) | $50 | $3.84 | $20 | $1.53 |
CHC33015 | Cert III in Individual Support (Ageing) | $50 | $3.84 | $20 | $1.53 |
CHC30121 | Cert III in Early Childhood Education and Care | $50 | $2.94 | $20 | $1.17 |
CHC32015 | Cert III in Community Services | $50 | $4.16 | $20 | $1.66 |
*SIT30616 | Cert III in Hospitality | $50 | $3.33 | $20 | $1.33 |
*SIR30216 | Cert III in Retail | $50 | $3.84 | $20 | $1.53 |
*Please enquire for course availability
Workplace Delivery
Course delivered on the job as face-2-face or online.
Qualification Code | Qualification Name | Non-Concession | Concession | ||
|---|---|---|---|---|---|
Co-Contribution Fee | Cost Per Unit | Co-Contribution Fee | Cost Per Unit | ||
BSB30120 | Cert III in Business | $50 | $3.84 | $20 | $1.54 |
CHC30121 | Cert III in Early Childhood Education and Care* | $50 | $2.94 | $20 | $1.17 |
CHC30213 | Cert III in Education Support | $50 | $2.94 | $20 | $1.17 |
CHC32015 | Cert III in Community Services | $50 | $4.16 | $20 | $1.66 |
CHC33015 | Cert III in Individual Support (Ageing) | $50 | $3.84 | $20 | $1.53 |
CHC33015 | Cert III in Individual Support (Disability) | $50 | $3.84 | $20 | $1.53 |
FBP30117 | Cert III in Food Processing | $20 | $1.17 | $10 | $0.58 |
FBP30121 | Certificate III in Food Processing | $20 | $1.17 | $10 | $0.58 |
MSM30116 | Cert III in Process Manufacturing | $20 | $0.95 | $10 | $0.47 |
SIT30616 | Cert III in Hospitality | $50 | $3 | $20 | $1 |
TLI30319 | Cert III in Supply Chain Operations | $1,100 | $79 | $1,050 | $75 |
TLI31222 | Cert III in Driving Operations* | $50 | $3.33 | $20 | $1.33 |
TLI30321 | Certificate III in Supply Chain Operations* | $1,100 | $79 | $1,050 | $75 |
*Please enquire for course availability
QLD - JobTrainer Fact Sheet Fee Information
Co-Contribution Fees
The JobTrainer program is designed to offer fee free training for Certificate III’s and Short Courses, and offer lower fee training for higher level qualification training to eligible students.
Refer to the pricing table which details any fees due prior to any outcome being reported. Fees are always rounded down.
If applicable not the course, the fee may be paid on your behalf by an employer or another third party (but not by Strategix). If you pay fees personally, you will be given a payment advice that details the total amount due and a payment schedule.
Fees are calculated by Course Fee ÷ No Units – Credit Transfers and Gap units = Total due.
Example: If a course fee is $40 and the qualification contains 18 units and the student 3 Credit Transfers, the course fees will be calculated as follows:
$40 ÷ 18 = $2.22 per unit
$40 – 3 Credit transferred units @ $2.22 = $33.33 total
*Credit transfers must be supported by a copy of the certificate, statement of attainment or USI transcript.
Students have the option of choosing multiple methods to pay for their course fees (i.e. eftpos, in person, over the phone), refer to the Fees and Charges Information Sheet for more details
Qual Code | Qualification Name | Co-Contribution Fee |
TLI20420 | Cert II in Supply Chain Operations | $0 |
CHC30121 | Cert III in Early Childhood Education and Care | $0 |
CHC30213 | Cert III in Education Support | $0 |
CHC30221 | Cert III in School Based Education Support | $0 |
CHC32015 | Cert III in Community Services | $0 |
CHC33015 | Cert III in Individual Support (Ageing) | $0 |
CHC33015 | Cert III in Individual Support (Disability) | $0 |
MSM30116 | Cert III in Process Manufacturing | $0 |
CHC40413 | Cert IV in Youth Work* | $40 |
TLI20421 | Cert II in Supply Chain Operations* | $0 |
HLT33115 | Cert III in Health Services Assistance | $0 |
*Please enquire for course availability
QLD - VETiS Funding Fact Sheet Fee Information
VETiS Funding Prices
Co-Contribution Fees
VETiS funded students are exempt from co-contribution fees for the following courses.
Qualification Code | Qualification Name | Non-Concession | Concession | ||
|---|---|---|---|---|---|
Co-Contribution Fee | Cost Per Unit | Co-Contribution Fee | Cost Per Unit | ||
HLT23215 | Certificate II in Health Support Services | $0 | $0 | $0 | $0 |
SIT20316 | Certificate II in Hospitality | $0 | $0 | $0 | $0 |
FBP20121 | Certificate II in Food Processing | $0 | $0 | $0 | $0 |
CHC22015* | Certificate II in Community Services | $0 | $0 | $0 | $0 |
TLI20420* | Certificate II Supply Chain Operations | $0 | $0 | $0 | $0 |
TLI20421* | Certificate II in Supply Chain Operations | $0 | $0 | $0 | $0 |
*Please enquire for course availability
VETiS Plus (Fee for service) prices
Course Fees
Students / Schools are responsible for paying the associated fees to participate in the VETiS Plus Program.
Fee for Service - Cert II
For those who have not previously completed a Cert II or III with Strategix.
Qualification Code | Qualification Name | Course Fee |
HLT23215 | Certificate II in Health Support Services | $1500 |
SIT20316 | Certificate II in Hospitality | $1500 |
FBP20121 | Certificate II in Food Processing | $1500 |
TLI20420 | Certificate II in Supply Chain Operations | $1500 |
TLI20421 | Certificate II in Supply Chain Operations | $1500 |
VETiS Plus - Cert II
For those who have previously completed a Cert II with Strategix.
Qualification Code | Qualification Name | Course Fee |
TLI20420 | Certificate II in Supply Chain Operations | From $100 |
TLI20421 | Certificate II in Supply Chain Operations | From $100 |
VETiS Plus - Cert III
For those who have previously completed a Cert II with Strategix.
Qualification Code | Qualification Name | Course Fee |
CHC32015 | Certificate III in Community Services | From $350 |
SIT30616 | Certificate III in Hospitality | From $350 |
HLT33115 | Certificate III in Health Services Assistance | From $350 |
FBP30117 | Certificate III in Food Processing | From $350 |
TLI30319 | Certificate III in Supply Chain Operations | From $350 |
Concessions
Concession rates do not apply.
QLD - User Choice Fact Sheet Fee Information
Student Fee
Strategix must collect a student contribution fee, it may be paid on behalf of the student by their employer or a third party unrelated to the Strategix, but cannot be paid or waived by Strategix, unless approved in writing by the department.
Invoices for students will be generated and sent to the client after students are approved for funding. The payment amount includes the compulsory Student Contribution Fees. Students will not be charged for individual subjects which are Credit Transferred or Transitional Gap trained.
When a student converts from a school-based trainee to a full-time or part-time traineeship, the student contribution fees will be charged for training and assessment for any units of competency not yet commenced. This does not apply when the student is under 21 and is undertaking a high priority qualification as identified by the department (refer to next page*).
Student Fees - Year | Price per Nominal Hour |
2017 Student Fees | $1.60 per Nominal Hour |
2018 Student Fees | $1.60 per Nominal Hour |
2019 Student Fees | $1.60 per Nominal Hour |
2020 Student Fees | $1.60 per Nominal Hour |
2021 Student Fees | $1.60 per Nominal Hour |
2022 Student Fees | $1.60 per Nominal Hour |
Qual Code | Qual Name | Maximum Nominal Hours |
BSB30120 | Certificate III in Business | 490 hrs |
TLI30319 | Certificate III in Supply Chain Operations | 575 hrs |
CHC30121 | Certificate III in Early Childhood Education and Care | 1108 hrs |
CHC32015 | Certificate III in Community Services | 475 hrs |
CHC40413 | Certificate IV in Youth Work | 1065 hrs |
FBP20121 | Certificate II in Food Processing* | 440 hrs |
SIT20316 | Certificate II in Hospitality* | 282 hrs |
TLI31222 | Certificate III Driving Operations* | 410 hrs |
TLI30321 | Certificate III in Supply Chain Operations | 425 hrs |
CHC33015 | Certificate III in Individual Support - Ageing** | 925 hrs |
CHC33015 | Certificate III in Individual Support - Disability*** | 650 hrs |
SIT30616 | Certificate III in Hospitality* | 377 hrs |
** Students require a federal police check to complete Individual Support. Students are not required to pay the fee for the check.
*Please enquire for course availability
Partial Exemption — Tuition Fees
Strategix will only charge 40 percent of the student contribution fee where the participant falls into one or more of the following exemption categories:
The participant is not at school, has not completed year 12 and was or will be under 17 years of age at the end of February in the year in which Strategix provides training
The participant holds a Health Care Card or Pensioner Concession Card issued under Commonwealth law, or is the partner or a dependant of a person who holds a Health Care Card or Pensioner Concession Card, and is named on the card
The participant issues Strategix with an official form under Commonwealth law confirming that the participant, his or her partner or the person of whom the participant is a dependant, is entitled to concessions under a Health Care Card or Pensioner Concession Card
The participant is an Aboriginal or Torres Strait Islander person.
Full Exemption — Tuition Fees
Only trainees who fall under one of the following circumstances can a student receive a full exemption of student contribution fees for the entire qualification.
Financial Hardship – Where evidence indicates payment of the student contribution fee would cause the trainee extreme financial hardship. Strategix has process’ in place in order to explore further payment options to lessen the impact of a payment prior to applying for a fee exemption. Applications for financial hardship and relevant supporting documentation will be gathered and assessed on an individual basis.
School-Based – All School-based traineeships receive a full exemption for student contribution fees.
Free Apprenticeships for Under 21s – The free apprenticeships for under 21s initiative will cover the cost of training for Queensland apprentices or trainees who commenced or are undertaking one of Priority Apprenticeship and Traineeship Qualifications* from 1 July 2019 to 30 June 2023.
*Priority Apprenticeship and Traineeship Qualifications:
Qual Code | Qual Name |
CHC30121 | Certificate III in Early Childhood Education and Care |
CHC33015 | Certificate III in Individual Support |
QLD - Higher Level Skills Fact Sheet Fee Information
Co-Contribution Fees
Students receiving funding under the Higher Level Skills program must contribute towards the cost of their course/training. The co-contribution fees differ for each course; refer to the following table/s for pricing.
Please note, pricing may be different for delivery methods (online, campus and workplace). The price tables detail the fees and charges due prior to any outcome being reported. Fees are always rounded down.
Fees are broken down to a unit level so students can calculate the cost of their course accurately when they have Credit Transfers* applied.
Fees may be paid on your behalf by an employer or another third party (but not by Strategix). If you are required to pay fees personally you will be given a payment advice that details the total amount due and a payment schedule.
Fees are calculated by Course Fee ÷ No Units – Credit Transfers and Gap units = Total due.
Example: If a course fee is $60 and the qualification contains 18 units and the student 3 Credit Transfers, the course fees will be calculated as follows:
$60 ÷ 18 = $3.33 per unit
$60 – 3 Credit transferred units @ $3.33 = $50.01 total
*Credit transfers must be supported by a copy of the certificate, statement of attainment or USI transcript.
Students have the option of choosing multiple methods to pay for their course fees (i.e. eftpos, in person, over the phone), refer to the Fees and Charges Information Sheet for more details
Concession
A student may access concessional pricing as follows:
The Student holds a Health Care concession card or Pensioner concession card issued under Commonwealth law, or is the partner or a dependant of a person who holds a Health Care concession card or Pensioner concession card, and is named on the card; or
The Student issues Strategix with an official form under Commonwealth law confirming that the Student, his or her partner or the person of whom the Student is a dependant, is entitled to concessions under a Health Care or Pensioner concession card; or
The Student is an Aboriginal and Torres Strait Islander person. Acceptable evidence is as stated on the AVETMISS VET Enrolment Form.
The student is a school student and is enrolled in a VETiS program (may include young people in Detention)
The student has a disability, (documented evidence from a medical practitioner must be provided)
The student is an adult prisoner (evidence to be provided)
Department of Veterans’ Affairs (DVA) Card.
NSW - Smart and Skilled Fact Sheet Fee Information
Students receiving funding under the Smart and Skilled program must contribute towards the cost of their course/training. The fees may differ for each course; refer to the following table for pricing. Please note, pricing may be different for delivery methods (online, campus and workplace). The price tables detail the fees and charges which are collected by Strategix. Fees may be adjusted if Credit Transfers are applied. Credit Transfers must be supported by a copy of the certificate, statement of attainment or USI Transcript. Fees may be paid on your behalf by an employer or another third party (but not by Strategix). If you are required to pay fees personally you will be given a payment advice that details the total amount due and a payment schedule. Student fees are collected during the enrolment process. When a student withdraws or is cancelled, and they re-enrol into the course, they may be required to pay additional student fees for any units which require training and assessment. Qualification Delivery Method Student Fee* Fee Exemption** BSB30120 Cert III in Business Online $0.00 $0.00 BSB50420 Diploma of Leadership and Management Online $0.00 NA CHC33021 Cert III in Individual Support (Ageing) Workplace $0.00 $0.00 CHC33021 Cert III in Individual Support (Disability) Workplace $0.00 $0.00 FBP30121 Cert III in Food Processing Workplace $0.00 $0.00 MSM30116 Cert III in Process Manufacturing Workplace $0.00 $0.00 TLI31222 Cert III in Driving Operations Workplace $0.00 $0.00 TLI30321 Cert III in Supply Chain Operations Workplace $0.00 $0.00 ^eligibilty criteria apply *Previous qualifications do not affect eligibility; however, they may affect the student fee. Students with a post-school qualification, will pay a higher fee for their Smart and Skilled training than someone who does not have any qualifications. **Students who meet the conditions outlined in the following table may be able to access the Fee Exemptions or receive an adjustment to their fee. Qualification Delivery Method Student Fee TPFQ - Fee Exemption** TBD - Coming Soon^^ $0.00 $0.00 ^^Subject to availability Where students are required to pay a student fee, they may be eligible for a partial or full fee exemption. Fee exemptions must be supported with evidence from the student to be eligible. Fee exemptions include: Fee Exemption Details / Evidence Required Australian Aboriginal and/or Torres Strait Islander Australian Aboriginal and/or Torres Strait Islander students prove their status and eligibility for a fee exemption through self-identification, descent or community identification. Students will need to declare their status and be able to provide documentary evidence of community identification, if required. Disability or Dependant or partner of a Recipient of a Disability Support Pension Students who seek a fee exemption for a disability will need to provide one of the following: A letter from Centrelink confirming receipt of the Disability Support Pension. The letter should show the Centrelink Reference Number (CRN) A current Disability Pensioner Concession Card that shows the CRN A current Centrelink income statement for the Disability Support Pension, which clearly shows that income is for the disability pension and shows the CRN Any other evidence that shows the CRN and confirms receipt of the Disability Support Pension Documentary evidence of support needs due to the student’s disability. This evidence must be a letter or statement from one of the following: A medical practitioner An appropriate government agency such as Veteran’s Affairs or a TAFE NSW teacher consultant (for students with a disability) A school counsellor or special education coordinator Centrelink Disability Service Provider Job Capacity Assessor A specialist allied health professional (including a rehabilitation counsellor, psychologist, speech pathologist, or occupational therapist). A student who is a dependent/partner of a person with disability will need to provide documentary evidence to show they are a dependant child, spouse or partner of someone who is receiving a Commonwealth Government Disability Support Pension. New Entrant Under the NSW Government Fee Free Traineeship initiative, New Entrants who commence training on or after 1 January 2020 may be eligible for fee-free training. Fee-free is limited to a maximum of three traineeships. Concession or Dependant of said Person The recipient of a specified Commonwealth benefit or allowance, must provide one of the following for proof of eligibility for a concession: A letter from the Department of Human Services (Centrelink) confirming receipt of the benefit. The letter should clearly show the Centrelink Reference Number (CRN) A current concession card that shows the CRN A current Centrelink income statement that clearly shows the benefit or allowance category and the CRN Any other evidence that clearly shows the CRN and the benefit or allowance category Documentary evidence from the Department of Veterans’ Affairs stating their pension/benefits status For people applying for Austudy or Newstart allowance, an approval letter from Centrelink that shows the CRN and indicates that commencement date of their benefit is within two weeks of their enrolment or two weeks within the date of the first-class attendance or participation in training. Those seeking concession as a dependent child, spouse or partner of someone who is receiving a specified Commonwealth benefit or allowance must provide documentary evidence that Centrelink recognises the individual as the dependant. Evidence must show the CRN of the benefit or welfare recipient. Note: There are no concessions for a student enrolling in a Diploma or Advanced Diploma. Live, work or train in the Lismore, Ballina, Byron, Kyogle, the Richmond Valley, Clarence Valley, and Tweed Local Government Areas Fee waivers are available for all Smart and Skilled students that enrol in training between 1 July 2022 and 30 June 2023 and meet one or more of the following criteria: The student’s residential location is within the LGAs affected by flood The student’s workplace location is within the LGAs affected by flood The course delivery location is within the LGAs affected by flood (except if it is by online delivery mode only). Refugee or Asylum seeker (and eligible partners) A refugee or asylum seeker (and their eligible partners) will be eligible for a fee exemption for training up to and including Certificate IV provided they hold or held one of the visas listed in the Smart and Skilled Student Eligibility Policy. These students will need to provide evidence of their visa documentation, or documentation such as an ImmiCard where appropriate. NSW Fee Free - Veteran DVA White Card. NSW Fee Free - Veteran’s Recognised Partner Statutory declaration. Fee-Free Scholarships A student undertaking a full qualification up to and including Certificate IV may be eligible for a Smart and Skilled Fee-free Scholarship if they are: Aged between 15 and 30 (inclusive) at the start date for training and eligible for a concession fee (i.e. a Commonwealth Government benefit recipient); or Meet the Out-of-Home Care definition at the time of enrolment and are: Aged 15-17 years and currently in out-of-home care; or Aged 18-30 years and previously in out-of-home care; or Aged 15 and over, and be able to disclose (self-declare) at enrolment that they meet the domestic and family violence definition in the Smart and Skilled Fee Administration Policy. Recognition of Prior Learning (RPL) and Credit Transfer (CT) Where student is granted CT or RPL, the qualification price will be adjusted and a new student fee determined. Refer to the Student Handbook for additional information. Targeted Priorities Part Qualifications There are no fees attached to Targeted Priorities Part Qualifications. Where additional support needs are identified from the enrolment form, additional evidence will be required: Enrolment Question Details / Evidence Required Q5 - Disability status If ‘I have a disability’ is selected, one of the following will need to be provided: A letter from Centrelink confirming receipt of the Disability Support Pension. The letter should show the Centrelink Reference Number (CRN) A current Disability Pensioner Concession Card that shows the CRN A current Centrelink income statement for the Disability Support Pension, which clearly shows that income is for the disability pension and shows the CRN Any other evidence that shows the CRN and confirms receipt of the Disability Support Pension Documentary evidence of support needs due to the student’s disability. This evidence must be a letter or statement from one of the following: A medical practitioner An appropriate government agency such as Veteran’s Affairs or a TAFE NSW teacher consultant (for students with a disability) A school counsellor or special education coordinator Centrelink Disability Service Provider Job Capacity Assessor A specialist allied health professional (including a rehabilitation counsellor, psychologist, speech pathologist, or occupational therapist). Q8 - Have you been unemployed for 52 weeks or more? If 'yes' is selected, a letter from the Employment Service Provider confirming unemployed status and timeframe is required. The Smart and Skilled Fee Administration Policy for further information on fees.Co-Contribution Fees
Entitlement Apprenticeships and Traineeships Program^
NSW Fee Free Program
Fee Exemptions and Variations
Support Needs
Smart and Skilled Fee Administration Policy
SA - Skilled Careers Fact Sheet Fee Information
Fees and Charges
Skilled Careers students are required to contribute towards the cost of their training. The co-contribution fees may differ for each course of study. See the table below for pricing. Concessional and JobTrainer fees are calculated at $0.50 per nominal hour.
Table here
*Fees may be paid by a third party (ESP, JAP, Employer) but cannot be waived or paid by the training organisation.
Concessions
The definition of a Concessional Participant below only applies when the Participant or Participant’s family or guardian or employer is responsible for the payment of any Student Contribution Fee.
Under this Policy, Concessional Participants are defined as:
The Participant holds a Health Care concession card or Pensioner concession card issued under Commonwealth law, or is the partner or a dependant of a person who holds a Health Care concession card or Pensioner concession card, and is named on the card; or
The Participant issues Strategix with an official form under Commonwealth law confirming that the Participant, his or her partner or the person of whom the Participant is a dependant, is entitled to concessions under a Health Care or Pensioner concession card; or
The Participant is an Aboriginal and Torres Strait Islander person. Acceptable evidence is as stated on the AVETMISS VET Enrolment Form
The student has a disability
The student is an adult prisoner
Department of Veterans’ Affairs (DVA) Card.
A Participant’s eligibility for concessional status must be identified by Strategix at the time of submission of the Participant’s AVETMISS data in order to attract the higher Government subsidy.
South Australians of any age who have been or are under the Guardianship of the Minister (GOM) are eligible for fee-free courses delivered by training providers. The usual subsidised training eligibility rules apply. To apply for a fee exemption, complete this form.
SA - JobTrainer Fact Sheet Fee Information
Fees and Charges
Skilled Careers students are required to contribute towards the cost of their training. The co-contribution fees may differ for each course of study. See the table below for pricing.
On-Campus (Full Time Study)
table here
*Students require a federal police check to complete Individual Support. Students are not required to pay the fee for the check.
Fees may be paid by a third party (ESP, JAP, Employer) but cannot be waived or paid by the training organisation.
Course Fees
Excerpt in: Student Handbook, Fees and Charges Information
Course fees and student contribution amounts are advised prior to the commencement of any course at Strategix. Payment amounts, methods and details can be found in the Fact Sheets attached to your enrolment documentation or on the Strategix website.Fees and Charges Information Sheet
Payment Default
Where a student fails to pay any outstanding fees, Strategix reserves the right to cancel their enrolment and continue to seek payment for any outstanding debt. Reasonable opportunities will be afforded to students to pay outstanding fees.
Issuing of Qualifications
Strategix can and will withhold the issuance of a qualification until all fees are paid, this also includes any actions by students required to access and claim funding to pay for the students course of study.
Re-Enrolment
Re-enrolments may incur a fee:
Domestic students: When a student re-enrols into a course where:
The training package release has been updated and the subject selection has changed
The course code has changed
The re-enrolment is outside of 12 months from the original commencement date.
International students: When an international student re-enrols into any course of study they will be charged the fees due for each enrolment.
Deferring Study
Where a student is on a payment plan and they defer their studies, the payments are also deferred until the date the student returns (the end date of the deferral). If payment is not received prior to commencement of further units of study, the student may be excluded from the course and have their studies deferred.
Extending Study
When a student requires an extension after the Academic Penalty Date (VET Student Loans) or expected completion date (all other students), the student will be required to pay an additional fee to cover the additional time and training/ assessment which must occur because of the course extension. Students are advised of the extension fee during the application process and prior to the extension being approved.
Tuition Protection Service
Excerpt in: Student Handbook, Fees and Charges Information
The Tuition Protection Service (TPS) is an initiative of the Australian Government to help international students and eligible domestic students accessing a VET Student Loan (VSL), FEE-HELP or HECS-HELP (HELP) loan, whose education providers are unable to fully deliver their course of study. The TPS ensures that these students are able to either:Complete their studies in another course or with another education provider or
Receive a refund of their unspent tuition fees (international students) or a re-credit of their loan for open units of study (VSL and HELP).
More information and assistance with the TPS can be found on their website https://www.dese.gov.au/tps.
Payment Methods
Payment can be collected/received by Strategix via the following methods:
EFTPOS
Online Payment
Payment Plan
Cash Payments*
Bank Transfer.
*may not be available or specific conditions may apply at some locations.
The preferred method of payment for sales less than $500 are via EFTPOS, credit card or bank transfer.
EFTPOS
Students paying via EFTPOS can do so in person, over the phone or online:
In Person - If the student is completing the transaction in person, it is as simple as swiping their card or using payWave. The Strategix team member is to ensure the student is provided with an opportunity to receive a copy of their EFTPOS receipt
Over the Phone - For a transaction over the phone, the student must provide the Strategix team member with their Visa Debit or Credit Card details. These are entered into the machine as a “telephone order”.
These details include:
16-digit card number
Expiry Date
CVC or CVV number.
Online Payment
Where a student intends to pay through the online payment gateway the Strategix team member issues the student with an invoice. To make a payment, the student follows the link and enters their Visa Debit or Credit Card details.
Payment Schedule
A payment schedule can be setup established between Strategix and a student. Students must ensure payments are:
In full,
On time in line with agreed schedule,
Paid into Strategix’ designated bank account.
Payment Plan
Payment plans are a direct debit setup and fees will be automatic drawn directly from the students account when as per the agreed terms and timeframes. A student can work with Strategix to arrange a payment plan.
POLICY
Fees and Charges Policy
Students are informed during the engagement and enrolment process (upfront) of all information, amounts and matters relating to the fees and charges for their Course of Study (CoS), including:
Fees that must be paid to Strategix
Payment terms and conditions
A learner’s rights as a consumer - Consumer Rights
Refund terms and conditions/policy - Fee Refund Policy and Procedure.
The information above is provided by one or more of the following methods:
Fact Sheet | Service Agreement | Quote for Service form | Tentative Enrolment email | Student Handbook | Course Schedules | Payment Contract (Payment Plan) | Payment Plan Agreement | Letter of Offer and Acceptance Agreement | Refund Policy and Procedure | Confirmation of Enrolment (COE) | Website | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Academy Funded Students | x | x | x | x | x | x | x | |||||
Academy Fee for Service Students | x | x | x | x | x | x | x | x | ||||
College Students | x | x | x | x | x | |||||||
International Students | x | x | x | x | x | x | x | |||||
Traineeships | x | x | x | x | x | x | x |
Fee Collection Threshold Conditions ($1500)
Students will not be charged more than $1500* prior to the commencement of their course unless they are covered by either the Tuition Protection Service (TPS) or the interim tuition assurance arrangements.The following students are covered by the TPS arrangements and must pay invoices as issued:
International
VET Student Loan.
Fee collection thresholds apply to all other students, including:
Trainees
Funded students
Full fee paying students.
*Where a course fee is over the threshold of $1500, students may still choose to pay the full amount upfront. The $1500 threshold does not apply to employers paying fees on behalf of the student.
Payment Default
Where a student fails to pay any outstanding fees, Strategix reserves the right to cancel their enrolment and continue to seek payment for any outstanding debt. Reasonable opportunities will be afforded to students to pay outstanding fees.
Where Strategix must engage the services of external parties (eg, solicitors, debt collection agencies) to recover unpaid invoices (after a final written notice has been given), all fees and charges relating to these services will be payable by the client (in addition to the original amounts invoiced). If such cases arise, the client agrees to the legal jurisdiction of Queensland.
Issuance of Qualifications
Strategix can and will withhold the issuance of a qualification until all fees are paid, this also includes any actions by students required to access and claim funding to pay for the student's CoS.
Re-Enrolment
Re-enrolments may incur a fee as per the following examples:
Domestic Students: When a student re-enrols into the same qualification (where the Subject selection and course code remains the same) and where the re-enrolment falls within 12 months of the original enrolment commencement date they will not be charged a second enrolment fee. A re-enrolment into a course where the training package release has been updated and the subject selection has changed or where the course code has changed or the re-enrolment is outside of 12 months from the original commencement date, is considered a different course and an enrolment fee applies.
International Students: When an international student re-enrols into any CoS they will be charged the fees due for each enrolment.
Deferment of Studies
Where a student is on a payment plan and defers their studies, the payments are also deferred until the date the student returns (the end date of the deferral). If payment is not received prior to the commencement of further UoS, the student may be excluded from the course and have their studies deferred.
Extension of Studies
After the Academic Penalty Date (VET Student Loans) or Expected completion date (All other students) and where a student requires course extension if they wish to continue with their course. In these situations, the student will be required to pay an additional fee to cover the additional time and training/ assessment which must occur because of the course extension. The course extension cost = Full Course Fee ÷ Total Number of Subjects – Number of Competent Subjects.
Students are advised of the extension fee during the application process and prior to the extension being approved and additional training and/or assessment commencing.
Bad Debt
Debts will be written off only when the recovery procedures as specified above have proven unsuccessful and further action is either not cost-effective or highly unlikely to succeed. The decision to write off individual debts should include consideration of the cost of recovery action versus the amount of the debt being pursued.
For those debts which prove to be irrecoverable and require being written off, approval for such a write-off should be sought from senior management by email and a copy kept on file. All bad debts must be approved by Senior Management for write-off.
PROCEDURE
Fees and Charges Procedure
Steps | Person Responsible | |
|---|---|---|
| 1 | Billing/Invoicing | Accounts, Admin Assistant |
| 2 | Collecting Payments | Accounts, Admin Assistant, Trainers |
| 3 | Reminder Notices | Accounts, Admin Assistant |
| 4 | Enrolment Cancellation | Accounts, Admin Assistant |
| 5 | Debt Collection | Accounts, Admin Assistant |
Billing/Invoicing
Fees may be paid by either a Third Party (Employer or Job Active Provider (JAP) etc.) or the student. Refer to Specific Invoicing/Payment Requirements (below) for specific fee requirements for each student cohort. The admin process on how to create an invoice is outlined in /wiki/spaces/QD/pages/3038675188.
Third-Party Paying
Where an Employer or Job Active Provider (JAP) is paying the course fee or co-contribution fee on behalf of a student:
The administrative assistant is responsible to provide a Quote for Service. This is emailed to the employer/JAP
When the employer/JAP accepts the quote, they send Strategix a Purchase Order
The administrative assistant must review and approves the Purchase order and informs the Accounts Department
The Accounts Department raise invoice*
Payments are made by the employer/JAP and they notify Strategix through a remittance advice.
*Invoices are issued to an employer or JAP must be issued prior to commencement and before a student is set to In Progress.
Student Paying
Where the student is paying for the course the invoice may be issued before or after payment has been received:
Timing of Invoice | Situation |
|---|---|
Issued after payment | Where a student pays prior to induction |
Issued prior to payment | Where a student has not paid prior to induction and/or in a fee for service arrangement |
Collecting Payments
Payment can be collected/received by Strategix via the following methods:
EFTPOS: Students paying via EFTPOS can do so in person, over the phone or online
In-Person: If the student is completing the transaction in person, it is as simple as swiping their card or using payWave. The Strategix team member is to ensure the student is provided with an opportunity to receive a copy of their EFTPOS receipt
Over the Phone: For a transaction over the phone, the student must provide the Strategix team member with their Visa Debit or Credit Card details. These are entered into the machine as a “telephone order”. These details include:
16-digit card number
Expiry Date
CVC or CVV number
The Strategix team member saves a copy of the receipt from the EFTPOS machine in aXcelerate and generates a tax receipt in aXcelerate, the student is provided with a copy of this.
Online Payment: Where a student intends to pay through the online payment gateway the Strategix team member issues the student with an invoice. To make a payment, the student follows the link and enters their Visa Debit or Credit Card details
Payment Schedule: A payment schedule can be set up established between Strategix and a student. Students must ensure payments are:
In full
On-time in line with the agreed schedule
Paid into Strategix’s designated bank account.
Payment Plan: Payment plans are a direct debit set up and fees will be automatically drawn directly from the student’s account when as per the agreed terms and timeframe. A student can work with Strategix to arrange a payment plan. Students on a payment plan must:
Provide their bank account details or credit card number for DebtSuccess or Strategix to collect scheduled payments
Ensure payments are made in line with the payment contract
Where applicable, give written approval if they wish to make credit card payments over $1,000 or Bank payments over $2,000
In the event of an unsuccessful payment attempt, students will be charged a reversal fee of $12.00.
Cash (may not be available or specific conditions may be set at some locations): When a student is paying via cash in person the Strategix team member:
Receives the cash
Issues the student with a tax receipt (white copy) from the trainer or site receipt book
Retains the Yellow receipt and provides it to the administrative assistant
The yellow copy is scanned and uploaded to the student's aXcelerate profile.
Bank Transfer: When a student is paying via Bank Transfer the Strategix team member issues the student with a “Notification - Fees/Payment Required” email. The email contains the details on how to pay the fee and a reference number for the student to include in the bank transfer.
The preferred method of payment for sales less than $500 are collected via EFTPOS, credit card, or bank transfer. The administrative process for each of the fee collection methods are outlined in /wiki/spaces/QD/pages/3038675188.
Reminder Notices
Students are notified when they fall behind in their payments and are provided with an opportunity to pay any outstanding fees prior to being withdrawn from the course.
Student Payment Type | Notified by |
|---|---|
Payment Schedule | Accounts department |
Payment Plan | The Party whom the payment plan has been established with |
All other students | Administrative assistant |
Records of all contact must be noted in aXcelerate.
Enrolment Cancellation
Once a reminder notice has been issued and it is determined that a student cannot or does not intend to pay the outstanding fees, Strategix will:
Withdraw the student from the course and issue the student with a Confirmation of Withdrawal as per the Student Withdrawal Policy and Procedure
Notify any relevant parties (Employer, The Department of Home Affairs, Australian Apprenticeships Support Network etc.)
Follow up with any outstanding fees as per step 5 debt collection.
Debt Collection
Once a student has been withdrawn from the course they will be followed up for a period of time before being referred to an external debt collection agency as follows:
Student Payment Type | Notified by / Timing |
|---|---|
Payment Schedule | Students with a Payment Schedule are bound to the conditions in the contract, if after taking all reasonable steps to attempt to collect an overdue amount Strategix is unsuccessful in obtaining payment the student will be referred to an external Debt Collection Agency to follow up with outstanding debit. |
Payment Plan | Students with a Payment Plan are bound to the conditions in the contract. After all reasonable attempt to collect any overdue amount students will be referred to an external debt collection agency. |
All other students | The administrative assistant is responsible for securing the payment of overdue invoices, until they are outstanding for more than 60 days. After 60 days outstanding, the administrative assistant is to provide Accounts with a summary of collection action to date. |
PROCEDURE TWO
Fee Collection Threshold Conditions
The following sets out the information regarding fees under and above $1500:
Student Type | Threshold Conditions |
|---|---|
Domestic:
| Where total fees are above $1500, students are not charged more than $1500 prior to the commencement of their course. If the course cost to the student is more than $1500, the remainder is to be invoiced prior to the course completion date. |
Domestic College (Fee for service) | In approved courses only, some students can pay fees above $1500 prior to commencement. Students who pay fees above $1500, in the event of default by Strategix will be:
Australian Students Tuition Assurance Scheme (ASTAS) ASTAS only relates to student who have paid upfront fees of more than $1500. Independent Tertiary Education Council Australia (ITECA) offers tuition assurance protection to students in the event that a student is unable to complete a course as a result of the insolvency of a Registered Training Organisation (RTO). Tuition Assurance relates to that portion of a student’s tuition fees that were paid in advance of that tuition. The Scheme offers two choices. When an RTO ceases to trade, students can request to continue their study in a comparable course with an alternative provider, or to discontinue with their studies and obtain a refund for the fees prepaid but unutilised. The ASTAS is underpinned by an Insurance Policy and all refunds are carried out in accordance with this policy. The Insurance Policy does not provide for the full refund of all fees as at the date of payment of those fees. Rather, the policy operates based on the effluxion of time, from the commencement of your enrolment to your expected completion date. The policy will pay out the proportion of your course fees, calculated from the date of your provider’s insolvency. That is, the proportion of unutilised fees left as at the date of insolvency. This effectively means that if you paid 100% of your course fees in advance and are halfway through the time agreed for your course, you would receive 50% of your fees, subject to the other terms and conditions in the policy. |
Domestic College (VET Student Loans) | The Department of Education has been managing the current interim tuition assurance arrangements for students with a VET Student Loan (VSL), VET FEE-HELP loan, or a FEE-HELP load through a private or TAFE higher education provider. Both providers and students can find out more information about tuition assurance and provider closure on the Department’s website. The interim tuition assurance arrangements are currently until 31 December 2019. |
International Students | International course costs can be more than $1500 and are covered by the Tuition Protection Service. The Tuition Protection Service (TPS) will assist international students if Strategix was unable to fully deliver their course of study. The TPS ensures that international students are able to either:
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STANDARDS AND REGULATORY REQUIREMENTS
Authority |
| See Funding |
|---|---|---|
Regulatory Documents |
| |
Approved By | Name here | Details / Decisions: |