OVERVIEW
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PUBLIC-FACING
Student Enrolment Information
Recruitment
To help you make an informed decision about your option to study with us, we ensure transparency by providing you with all the important information multiple times prior to enrolment and commencement.Strategix makes available and provides important information to you through:
Marketing material
Website
Student Handbook
Policies and Procedures (available on the website)
Enrolment Form
Information and Fact Sheets
Enrolment Success email (notification upon completion of enrolment form)
Tentative enrolment email
Prospectus
Confirmation of enrolment email.
The information contained in this recruitment section will assist you with making an informed decision about your option to enrol with us and to ensure you understand the rights and responsibilities of those who do choose to study with us.
Enrolment
When enrolling with Strategix you will complete an enrolment form which:Provides you with another opportunity to receive important information about your course. This is to allow you to make informed decision about your enrolment
Requests information from you which we use to:
Identify you and to ensure you receive recognition for your work
Determine your eligibility for funding (where applicable). For students wishing to access funding, if you limit or delay providing information to Strategix during the enrolment process, this may impact how quickly you can commence your chosen course
Determine your suitability for the course and if you require any additional support and
Identify if you will require any Credit transfers or recognition of prior learning once enrolled.
It is important to provide us with as much information as you can during the enrolment process as this will help us to help you. Strategix friendly staff are always ready to assist you through the enrolment process and to offer help if you have any questions or concerns about your requirements.
POLICY
Enrolment Policy
Strategix provides all relevant information to prospective students prior to enrolment or the commencement of training and assessment, whichever comes first. Prospective learners/students are provided with current and accurate information that enables the learner to make informed decisions about undertaking training with Strategix, this includes:
The code, title and currency of the training product to which the learner is to be enrolled, as published on the national register
The training product is appropriate for meeting the learner’s needs
Individual’s existing skills and competencies (recognition of prior learning and credit transfers)
Estimated duration
Expected locations at which it will be provided
Expected modes of delivery
Any work placement arrangements
Costs, payment terms and conditions (including deposits and refunds)
Student rights and responsibilities as well as those of Strategix (including complaints and appeals)
Strategix’s obligations to the learner include:
That Strategix is responsible for the quality of the training and assessment in compliance with the Standards for RTO’s
The issuance of the AQF (Australian Qualifications Framework) certification documentation.
The learner’s obligations in relation to:
The repayment of any debt to be incurred under the VET Student Loans scheme arising from the provision of services
Any requirements that Strategix requires the learner to meet to enter and successfully complete their chosen training product
Any materials and equipment that the learner must provide
Information on the implications for the learner of government training entitlements and subsidy arrangements in relation to access to these services
Provision of individual information, including USI
Data reporting requirements and privacy of information.
Re-Enrolment
Students are required to complete the re-enrolment process when they are changing courses or classes. If the student is returning to the same class and course, a re-enrolment is not required. Note: students accessing funding will require eligibility checks for every enrolment and re-enrolment.
Completing a secondary enrolment form may lead to duplicate profiles in the Student Management System and further administrative tasks to follow.
Diploma of Nursing
Student Marketing and Pre-Enrolment Information
Potential students will be informed prior to their enrolment, via the Course Handbook, and pre-enrolment and marketing documentation, of the following:
They must provide evidence of having sufficient language, literacy and numeracy skills to successfully undertake the program’s academic and workplace experience requirements, prior to commencing the program
They will be required by the Nursing and Midwifery Board of Australia (NMBA) to provide a formal English language skills test when applying for registration. This will demonstrate that they have achieved the NMBA-specified level of English language skills, prior to commencing the program
Education providers will, under the National Law, register students with the NMBA and notify the Australian Health Practitioner Regulation Agency if a student undertaking clinical training has an impairment that may place the public at substantial risk of harm
Specific requirements for right of entry to health services for workplace experience
The NMBA requirements for registration as an enrolled nurse, including, but not limited to, the registration standard on English language skills.
Enrolment Criteria
Admission criteria for selection to the program will be clear, justifiable and published in the student Prospectus, on the website and other supporting documentation (e.g. the Course Handbook).
Support Services and Students at Risk
Information to students on support services will be provided via the Course Handbook, website and course induction. See the /wiki/spaces/QD/pages/3197239354.
The early identification and support for students that are not achieving academic learning outcomes or with conduct issues will follow those outlined in Strategix’s policies and procedures, including the Student Misconduct Policy and Procedure, Student Withdrawal Policy and Procedure, Student Progression Intervention Policy and Procedure, Attendance Policy and Procedure and Student Progress Policy and Procedure.
NMBA Enrolled Nurse Standards for Practice
In addition to the above, it is our policy that all students have equal opportunity to meet the NMBA Enrolled Nurse Standards for Practice. For this reason, we closely monitor the learning and assessment outcomes of all students, implement policies to ensure equal opportunity, and put in place procedures to support students identified as being at potential risk.
PROCEDURE
Enrolment Procedure
Steps | Person Responsible | |
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1 | Pre Enrolment Admin tasks | Administrative Assistant |
2 | Client Engagement | Sales, Business Development Officer, Client |
3 | Student Enrolment/Re-Enrolment | Sales, Business Development Officer, Student |
4 | Enrolment Admin Tasks | Administrative Assistant, Student Enrolment Administrator |
5 | Trainer Allocation | Department Manager, Administrative Assistant, Trainers, Assessors |
6 | Student Induction and Commencement | Sales, Business Development Officer |
7 | Status Update “In Progress” | Administrative Assistant |
Pre-Enrolment Admin Tasks
Prior to students being able to enrol on a course, the “intake” must be created by the Administrative assistant. Once created it is displayed on the website for the potential student to enrol. Intakes are created using the /wiki/spaces/QD/pages/3039133745.
Where a workshop is required for a particular course, it is created at the same time the intake is created in aXcelerate. Students are not linked to the workshop until later in the enrolment process.
Where a course is delivered on Cloud Assess, intakes are created using the Intakes Policy and Procedure (Cloud Assess).
Client Engagement
Prior to and while enrolling, potential students are provided with and have access to the following:
Student Handbook
Privacy Policy
Relevant Declarations
Any costs or funding requirements involved.
Students will fall into one of the following cohorts:
Job seekers – Unemployed or seeking a change in career
New entrants – Newly entering the workforce
Existing worker – Currently employed
School students – Still in school
International – Students on a Student Visa.
For students wishing to apply for funding; prior to enrolment, the sales team member and/or Business Development Officer (BDO) is to assist with determining a student's eligibility and conduct student eligibility checks as per the appropriate Student Eligibility Procedure. For an overview of funding requirements/evidence, refer to the relevant Student Information Sheets.
Student Enrolment/Re-Enrolment
Enrolment
Enrolment Widget (aXcelerate):
Student completes enrolment form
Student receives confirmation of enrolment booking email or enrolment application success, containing the Student Handbook and privacy notices
An aXcelerate profile is automatically created
They are automatically enrolled as Tentative into an intake and qualification
The appropriate Strategix staff are informed of tentative enrolment through the Notification of Enrolment email.
WA students enrolling in the LFLS Diploma are to follow the /wiki/spaces/QD/pages/3217489969.
Re-Enrolment
Students are required to complete a re-enrolment process where they are changing courses or class. If the student is returning to the same class and course, a re-enrolment is not required.
The enrolment officer must:
Step | Action |
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Identify student |
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Update details and Identification |
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Course/funding details |
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Generate Re-enrolment Template |
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Send Re-enrolment Template |
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An enrolment fee may or may not be applicable for a re-enrolment, refer to the Fees and Charges Policy and Procedure for details.
Enrolment Admin Tasks
When notified of enrolment, the administrative assistant accesses the student’s tentative enrolment in aXcelerate and:
Merges any duplicate profiles (if and where applicable) as per the /wiki/spaces/QD/pages/3039133731
Checks the student's funding eligibility and/or payment options, and completes any state or funding specific tasks:
For QLD enrolments - Conducts AISS Check/s as per the /wiki/spaces/QD/pages/3038576779
For WA enrolments – https://team-1597131381081.atlassian.net/l/cp/daTNStdd
For SA enrolments - Skilled Careers Funding Procedure
For NSW enrolments - https://team-1597131381081.atlassian.net/wiki/spaces/QD/pages/3038576677/Smart+and+Skilled+Policy+and+Procedure?atlOrigin=eyJpIjoiMzQ0MmU2ZTBjYjUwNDYxODk3NzVjOGU3ZWQ4NWI4OTIiLCJwIjoiYyJ9
Updates the National and State Funding Source fields, as per the above checks – For applicable courses, this will trigger the tentative enrolment email to be sent to the student detailing any further action required by the student. For details on what courses receive an email automatically – Refer to the Email Triggers below
Contacts student – Welcome the student and discuss any outstanding requirements
Reviews and performs final funding checks and ensures all relevant documents or evidence have been collected and uploaded, this is tracked using the Portfolio Checklist
Ensures applicable fees are invoiced/paid, or where appropriate, a purchase order issued
If an invoice and payment are not attached to this enrolment, enter the relevant invoice # in the Student Contribution Invoice field. For example, “S0012345”
Processes Credit Transfers etc. – as per the Credit Transfer Policy and Procedure
Adds the subjects to the enrolment
Update enrolment status to In progress
Select Update Enrolment
Scroll down to the Enrol in New Subjects section and tick the box for all subjects
Select Update Enrolment
Update enrolment status back to Tentative
Links the student’s enrolment to the Workshop (if applicable)
Links the enrolment to the E-Learning portal - Refer to the procedure for the relevant portal:
Cloud Assess - Intakes Policy and Procedure (Cloud Assess)
Set the predominant delivery modes (if not set up at the Course level) – Refer to the https://team-1597131381081.atlassian.net/wiki/spaces/QD/pages/3037724913/Student+Results+and+Outcomes+Policy+and+Procedure#Set-Predominant-Delivery-Mode
Trainer Allocation
It is the responsibility of the Department Manager to assign trainers to intakes on the relevant calendar. It is the responsibility of the Administrative Assistant to allocate the trainer to the intakes in aXcelerate and the assessment platform as per the calendar.
The Administrative Assistant organises the resources/materials/logins for students in the intake prior to the student commencing. Items such as:
Training and assessment materials (including assessment application/platform)
Record Book and Training Plan
E-Learning login.
The Administrative Assistant must only hand over any student resources/materials/logins to the trainer prior to commencement for students who have progressed to In Progress. Trainers must not commence training for a student until the handover is received.
Student Induction
Prior to course commencement, students attend an induction, the induction includes:
Course duration
Course costs and Refund Policy
Details of qualification or units of competency
Learner support services
Training and assessment process
Training Plan/s
Codes of Practice
Privacy Policy
Complaints and Appeals Procedure
Any legislative requirements
Student Code of Conduct
LLN and Support Services.
Language Literacy & Numeracy (LLN) and Support Services
The LLN / Support Services are used to identify any additional opportunities for further LLN support to each individual learner. It is completed prior to the commencement of training. For more information refer to the https://team-1597131381081.atlassian.net/wiki/pages/resumedraft.action?draftId=3039920142.
Attendance is recorded by the Trainer on the induction day and throughout the rest of the course. Attendance is in line with the /wiki/spaces/QD/pages/3037168259.
Course Commencement
Students attend the first day of their course only after they have completed the appropriate pre-commencement activities as per the course calendar. These activities include inductions, learner needs testing etc.
Status Update “In Progress”
Students' enrolments are set to ‘In Progress’ after they have met the funding and course requirements in full. Only when a student’s enrolment is set to ‘In Progress’ and the student has attended the course can they be issued with a Confirmation of Enrolment (CoE) that they can provide to their Job Active Provider, Centrelink or Employer as evidence they are actively enrolled in and attending a course.
Students who have not provided all required evidence are to remain as Tentative. A Tentative student is not to be provided with a Confirmation of Enrolment prior to their enrolment being completed and their enrolment being finalised.
At this stage, the administrative assistant must update all subject outcomes according to the /wiki/spaces/QD/pages/3037724913.
The Administrative Assistant updates the aXcelerate triggers for the Confirmation of Enrolment to be sent. Some Domains may require the Confirmation of Enrolment email to be sent manually.
STANDARDS AND REGULATORY REQUIREMENTS
Authority |
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Regulatory Documents |
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Approved By | Name here | Details / Decisions: |
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