Learner Needs Analysis Procedure - Workplace Short Courses

To meet our regulatory requirements under Clause 1.7 of the RTO Standards, we must determine a student’s support needs and provide access to appropriate services to enable the student to meet the requirements of their course.

In the workplace department, short courses only, this is achieved by the students completing the WP LLN Short Answer Questions on Cloud Assess. The trainer then reviews this information and a support framework is determined.

Steps:

• The Course Coordinator enrols the student in the course. The WP LLN Short Answer Questions is automatically added as an assessment in each workplace-based short course

• The trainer releases the assessment to the student at their induction

• Student completes the assessment without assistance from trainers, except to clarify/re-word questions where required

• Trainer marks assessment as per the Marking Guide included on Cloud Assess:

  Open

  

• If the student gets 1 or no questions correct in the literacy/language and/or numeracy support section:

  • Discuss with the workplace/employer and determine whether support is already being provided or will be provided, considering any additional support needs identified. If so, select “The student requires further LLN and/or other support from Strategix or an LLN provider” and record a note in the Trainer Feedback section, e.g. Discussed with workplace/employer and they confirmed they are currently providing literacy/numeracy support to the student

  • If the workplace/employer is unable to provide additional support, the trainer must have an informal interview with the student to determine whether the trainer can provide the support necessary for the student to complete the course. If yes, select “The student requires reasonable adjustments to the training and assessment process” and record a note in the Trainer Feedback section, e.g. After a discussion with the student, and based on the requirements of the course, it was determined that the student will be able to continue with the course with additional support provided by the trainer such as mentoring in numeracy/literacy concepts

    • If the trainer has concerns about the student completing the course with support from the workplace/employer and/or trainer, they must speak to their manager for further direction.

  • If the student gets 2-3 questions correct in the literacy/language and/or numeracy support section and the additional support needs are manageable, select “The student requires reasonable adjustments to the training and assessment process”

  • If the student gets 4-5 questions correct in the literacy/language and/or numeracy support section and the additional support needs are manageable, select “The student does not require any additional support in the course at this stage”.

• Trainer must outcome the assessment as “Satisfactory”. A “Not Satisfactory” outcome is only used when it is determined that the support required for the student to complete the course cannot be provided by either the workplace/employer or Strategix.